Emma (D.I.D. Clearwater) was extremely helpful in our search for a fridge/freezer appropriate to our needs. She also offered good advice replacing our current air fryer. We will definitely be back to... See more
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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Ann at DID Bandon went above and beyond to deal with all our queries. We ended up spending almost €1,000 in store thanks to Ann’s exceptional customer service
Purchased 2 items from Joseph in the store in Childers Road Limerick a pleasant experience from start to finish. He has a lovely manner, excellent sales person would definitely buy from him again.
Was into the store in Killarney today and had the pleasure of dealing with Brian. He was very helpful and friendly and I would definitely go back there again when looking to make future purchases.
We visited the Tullamore store to purchase a washing machine and we were served by Brendan. He is an absolute gentleman who is very knowledgeable and helpful.
The people (Owen) serving me where extremely helpful and helped me choose the right kettle for my kitchen Bray
Staff are very friendly and willing to answer any queries that arise while browsing their large variety of electronic appliances.
Mandy was excellent today in assisting us with buying a television - really knowledgable and happy to help.
When we arrived we were greeted by a lovely friendly and very helpful man called brendan.. he made my shopping experince so easy and quick. And the product i want was just coming back to the warehouse and we could collect it within 2days due to a bank hoilday. Will be back thanks brendan.
I was happy with the service ,the staff ask if you need help instead of me going to them .It was professional and welcoming service and polite staff and very helpful .Very satisfy for my first visit to buy a sandwich toaster compare to other stores and shop.Would give more stars .Well deserve
Oisin served us. Helpful and knows his stuff. Would return.
Oisin was a pleasure to deal with
Product knowledge very good
We have Ben shopping in DID for 30 years now, it is a great Irish owned shop. It has a management team the give a Sam about its employees. This is reflected by the genuine support they receive.
The prices are always competitive and there stock good.
They have and support many local communities in Ireland
Thanks
Nicholas
Lovely company to purchase electrical items from. Delighted that it was so nearby in Killarney, we didn't have to travel over to Tralee. Great choice of items, found exactly what we wanted at a competitive price, used click and collect, and all went very smoothly, Daniel served us, and asked all the questions of the item we needed, very pleasant and polite. A great experience and would definitely recommend for a great service.
Jake was great in cork , his knowledge was excellent
Daniel was a great help, nothing was to much to ask for.
Fantastic sound quality of the product. Excellent customer service by DID.
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