Excellent service from Joesph at DID Electrical in Limerick. He went out of his way to help me purchase a milk frother that suited my needs, and I'm delighted with it. It's easy to use, works perfectl... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed a no-frills microwave for a small household. The selection was wide-ranging, the layout was comfortable and clean and the prices were clearly displayed. The staff member I dealt with was Emm... See more
Company replied
Ordered oven and hob and selected day. Website automatically gave me a different day which was 5 days later. I rang the clonmel store and spoke to Billy who immediately accommodated me by changing... See more
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Lovely company to purchase electrical items from. Delighted that it was so nearby in Killarney, we didn't have to travel over to Tralee. Great choice of items, found exactly what we wanted at a compet... See more
Company replied
Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.8
Excellent
50K reviews
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Excellent customer service from your…
Excellent customer service from your team in DID Tallaght especially a manager with blonde hair, I think she was called Rema. She was so professional and helpful towards me after I purchased the wrong dishwasher online.I only realised after I returned home from work and it was installed, plus all packaging binned. I thought I was going to be stuck with it, however after speaking with a nice young man on the phone and then the manager, I was reassured and told I could swap and it wouldn't be an issue, I just had to pay a repacking fee,then all I had to do was come down and pick out the dishwasher i actually wanted.
The following day i went down and met Rema personally and she was so helpful and understanding and made my mistake, less embarrassing for me,while sorting everything out with such a great attitude and professionalism.
August 4, 2026
Excellent perfect well done like it
Excellent perfect well done like it
August 11, 2026
Unprompted review
Delivery was a bit slow but all else…
Delivery was a bit slow but all else was good and the delivery seamless
August 10, 2026
Shopping at DiD electrical is doddle.
Easy to order online. Choice of Store pick up or delivery ..Order was ready very quickly. Staff in the store were very friendly. I am a happy customer .Thank you..
August 10, 2026
Went in recently looking for a gaming…
Went in recently looking for a gaming monitor after coming straight from curry’s. The gentleman at curry’s was clearly bothered by me so on I went to did. Daniel was so helpful and helped me pick out a good monitor. Thanks again Daniel! He even charmed my old cranky mother 😂
August 1, 2026
Unprompted review
Excellent service in store
Excellent service in store, met by Josh with friendly smile and hello. Needed new AirPods and he kindly explained the difference in the models ensuring I got the right product to meet my needs. Excellent service by did
August 11, 2026
Unprompted review
I had a very good experience in DID…
I had a very good experience in DID today. Excellent service and very friendly assistance from a staff member named Mandy
August 11, 2026
Unprompted review
5-STAR service
Mandy in Tullamore store was great at helping us pick out what we wanted. All staff was welcoming and offered assistance! They provided many options and were clear at explaining everything.
August 10, 2026
Unprompted review
Great experience
Had a very positive experience with Conor in the Limerick branch on Sunday. He was very helpful and polite, answered all my questions and went through all the details of my purchase to make sure I understood everything. It’s also fantastic that they deliver. Overall a great experience and absolutely great price on all the products I bought.
August 9, 2026
Unprompted review
Great staff and very helpful in the…
Great staff and very helpful in the Finglas branch, Emma and the floor lads where patient and sorted a full apt order so quickly thanks
August 11, 2026
Unprompted review
Fantastic Delivery & Installation
Srushti in Swords was super helpful in organizing the delivery of my integrated dishwasher.
It was installed by Stuart, who had indepth product knowledge, explained the issue of my old dishwasher & even helped fix the skirting under the new dishwasher.
Delivery & installation was flawless, bang on time, they even cleaned up the sawdust, and took the old dishwasher away.
A fantastic representation for the company
August 11, 2026
Unprompted review
As usual the store is spotless
As usual the store is spotless. I found exactly what I was looking for. My server Caitlin was able to assure me that I was buying the exact right product. This was the branch in belgard. I always buy from this branch.
August 11, 2026
Unprompted review
Mandy was helpful
Mandy was helpful, knowledge and patient when it came to helping me make a decision.
August 11, 2026
Unprompted review
May use AI-assist with repliesRead more
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the most horrible company
the most horrible company, they are not serious, they deceive people, exaggerated prices, they deliver the wrong products without notifying the buyer! I do not recommend
August 11, 2026
Unprompted review
Reply from DID Electrical
Hi there,
We are sorry to hear that you were unhappy with your experience. We have reviewed the details of your order and would like to clarify some of the points raised in your review.
The Bosch washing machine delivered was the model purchased on the order. There was no intention to supply an incorrect product or to mislead you.
We also acknowledge that there was a delay in fulfilling the order while stock was being sourced from another store. We appreciate that this was frustrating, particularly as you had been without a washing machine during this period.
With regard to our prices, the amount paid was the advertised price of the product at the time the order was placed and was accepted as part of the purchase. Once you declined the delivery, we arranged a full refund immediately.
We are disappointed that your experience led to this review, but we hope the full refund demonstrates that we have acted to resolve the matter fairly.
Kind Regards,
DID Electrical
Today while visiting DID ELECTRIC I…
Today while visiting DID ELECTRIC I went to buy a coffee machine so a gentleman man called Rushil and he gave me great advice on a coffee machine so I ordered one from Paula
August 11, 2026
Unprompted review
Conor from Limerick store is great !
August 11, 2026
Unprompted review
Caitlin was very help and advised me on…
Caitlin was very help and advised me on my appliance. As all the staff in both tallaght and crumlin were i am a regular customer Gregor is such a nice guy and always very helpful.
August 11, 2026
Unprompted review
Caitlin
The salesperson (I think Caitlin was her name) was really pleasant and helpful, very knowlegable and well acquainted with the features of the product
August 10, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Excellent customer service
I recently bought some items from Joseph at DID Limerick. He was friendly and very helpful. I am very happy with the products. Delivery by Chris was also friendly and efficient.
July 22, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Great offers
Great offers , Slaine was so helpful, great deal on delivery installation and recycling , thank you
August 6, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
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