Great customer service. Staff steffy, manager on duty Andy and the whole team were extremely helpful. Great price, and very clever way of setting techniques by connecting things like, cctv to TV to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed to buy a new television and after a very dissapointing customer experience with 2 retailers in limerick, I then made my way to DID electrical. What a breath of fresh air! I met Joseph, he... See more
Company replied
The young salesperson in the Clonmel was extremely helpful and very knowledgeable. I made a follow up call on Friday just to check delivery and again he was so helpful on the phone and delivery arrive... See more
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We visited the Finglas store today for a power Bank charger. Our server was Emma who was very helpful, friendly and kind to us. She gave great advice and recommended various products that we enquired... See more
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Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.8
Excellent
50K reviews
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Fantastic
Fantastic - Eamonn had great knowledge on appliances and gave very good advice
July 31, 2026
Unprompted review
Caitlin in tallaght branch was so…
Caitlin in tallaght branch was so pleasant and helpful.excellent customer service.
July 31, 2026
Unprompted review
It was great Gareth was lovely very…
It was great Gareth was lovely very officiant!
July 31, 2026
Unprompted review
Extremely helpful staff in Clonmel…
Extremely helpful staff in Clonmel branch, especially Alex and his manager. Quick service, professionalism and knowledgable
July 31, 2026
Unprompted review
Fantastic shop
Fantastic shop! Nice staff, quick service, and a wide assortment of products. Highly recommended!
July 31, 2026
Unprompted review
Easy ordering and delivery
Easy to order in the Clonmel store. Alec and Johnny with a seamless delivery and removal to top it all off.
July 31, 2026
Unprompted review
Excellent Mandy was helpful.
July 27, 2026
Unprompted review
Alex was very friendly and had great…
Alex was very friendly and had great knowledge of all the brands.Couldn’t recommend ALEC and Johnny enough they were super efficient got the job done no mess.Were very friendly and a pleasant guys !Great service.
July 31, 2026
Unprompted review
Alec and Johnny delivered my washing…
Alec and Johnny delivered my washing machine yesterday morning.
They called to advise me of exact time 10 minutes before they were due to arrive and provided excellent care and attention while installing the appliance.
The installation was a little tricky and involved emptying a press a removing a back board but they did all of this without a word of complaint.
They also provided some tips on how to ensure longevity of the machine and they waited while they ran a test wash to ensure everything was perfect.
They were so courteous and kind during the entire process and answered any questions that I had.
I could not recommend these guys highly enough. It is great to see people take pride and responsibility for their work.
July 30, 2026
Unprompted review
I'm still waiting since July 6th after…
I'm still waiting since July 6th after I sent another review here on July 20th I was promised prompt action 😏 if only companies realised how much bad press they will get from this treatment i bought all my electrical appliances there and constantly recommended them now I tell everyone to avoid them
March 28, 2026
Unprompted review
Mandy was super helpful
July 29, 2026
Unprompted review
SO261338834
Conor was a delight to deal with in Limerick, made everything so clear and easy and super quick.
Very helpful and polite.
July 31, 2026
Unprompted review
The staff the second i walk into the…
The staff the second i walk into the shop staff member Caitlin asked me am I ok if you need help im here to help not a bit pushy I ask for help for earbuds she dropped what she was doing and assisted me my experience was more than a 5*
July 31, 2026
Unprompted review
The Customer service and the staff…Alex
The Customer service and the staff always helpful . For last 6 years I’m a customer for DID electrical .
July 15, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great service
All staff in store were very friendly and helpful today, though Gareth helped me find a particular product I was looking for and located it in another branch nearby for me to collect.
July 30, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Staff were very welcoming and helpful…
Staff were very welcoming and helpful in finding the product we were looking for. They also suggested alternatives that were less expensive, but still met our needs
July 30, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
We attended the store to find an…adapter
We attended the store to find an adapter from North America to Europe. Steven was to quick to assist us. He then prided information on the hair dryers. Excellent service. Will definitely stop by next trip to Bray
July 30, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
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