Found exactly what I needed in the Croydon store. Diane was great, she listened and fully understood my needs. No pressure selling, just a nice, calm environment and chat. I fell in love with the As... See more
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My daughter was served extremely politely, asked if we would like a coffee, the staff were very patient whilst daughter decided and they also explained the variation of each bed my daughter enquired... See more
Needed a new bed so went back to Dreams in Croydon and spoke to Michael who was very welcoming offering us both a hot drink. After listening to what we needed he offered 'sleepmatch' to confirm which... See more
Deryck was exceptional and answered our seemingly endless amount of questions, he took the time to explain, made sure we understood everything before moving on with the purchase. We both felt very wel... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
4A & 4B Valley Leisure Park, CR0 4YA, Croydon, United Kingdom
- 02086 800317
4.8
Excellent
448 reviews
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Ooooooooooh the Ashbourne ❤️❤️❤️❤️❤️
Found exactly what I needed in the Croydon store. Diane was great, she listened and fully understood my needs. No pressure selling, just a nice, calm environment and chat. I fell in love with the Ashbourne which has £400 off in the sale - woohoo!!! A 3 week delivery time isn’t ideal, but I’m prepared to wait for perfection!! Roll on August 28th ❤️❤️❤️❤️
Ps. You need to sort your system out as it was putting the same reference on all receipts, so my order number had to be written on manually!
August 5, 2026
Unprompted review
It was easy to order online.
June 22, 2026
Beautiful bedframe, great asssembly and delivery.
great delivery and pleased with product. Keep up the great work. Great assembly guy and support.
June 21, 2026
High-quality product as expected.!
June 21, 2026
Incredible experience at Dreams…
Incredible experience at Dreams Croydon. The member of stuff,Chyna,who help us, was excellent. Outstanding service.
June 11, 2026
Unprompted review
We went to Dreams in Valley Park…
We went to Dreams in Valley Park Croydon today and were helped by Michael to choose the bed we wanted. He was very kind, helpful and patient with us, we had a drink and tried out the bed we wanted and were altogether impressed by him! We have purchased a lovely bed and can’t wait for it to be delivered!
June 8, 2026
Unprompted review
A great sofa bed
A great sofa bed delivered on time to our first floor, expertly put together, plus the guys gave us a demonstration.
May 12, 2026
I’m very happy with my mattress and the…
I’m happy with my mattress and the delivery went as planned. They were pleasant and helpful.
May 22, 2026
Croydon In-Store visit
Deryck was exceptional and answered our seemingly endless amount of questions, he took the time to explain, made sure we understood everything before moving on with the purchase. We both felt very welcomed to be in the store. We highly recommend Deryck!!!!
May 25, 2026
Unprompted review
From the purchasing to delivery ….
From the purchasing to delivery ….. everything was perfect. Thank you
May 15, 2026
Brilliant from start to finish love the…
Brilliant from start to finish love the bed & matress
May 8, 2026
Would definitely recommend Dreams from Purley Way Croydon
Would definitely recommend Dreams from customer service up to the point of delivery. The delivery guys brought it to my room of choice as advertised and were so respectful even taking off their shoes before they entered the property. Keep it up!
May 3, 2026
Peacefully …
My daughter was served extremely politely, asked if we would like a coffee, the staff were very patient whilst daughter decided and they also explained the variation of each bed my daughter enquired about.
My daughter hasn't slept in her own bed for 7 yrs, due to being in a hospital bed, now she is sleeping peacefully at long last.
So, thank you to you and your staff ❤️
April 25, 2026
new mattress
Very helpful staff and a very good mattress selected by the computerised test bed
April 18, 2026
The sales lady was polite and very…
The sales lady was polite and very helpful her name was China. Well informed when the mattress was coming. Delivery men Andrew and his partner was brilliant 👏
April 18, 2026
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