If you’re going to buy a car at DriveTime, do yourself a favor and ask for Jan! Buying a car can be stressful, but Jan somehow made it feel easy—and even fun. I came in expecting headaches a... See more

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Mike was top tier overall during my buying experience on West Colonial in Orlando. He is essentially one of one! While there, my interactions with other employees were so enjoyable and memorable. Word... See more
Company replied
Central Florida -Staff were efficient & friendly but the financing offered differed from what we said was our budget cap; it limited what we could get to a car that reeked of smoke. Interest very high... See more
Company replied
I first spoke with Erika she was very informative, as well as helpful. She then Help me test drive 3 vehicles, after choosing my 2019 Ford F150 She then directed me to Jan finished up the paper... See more
Company details
About DriveTime Car Sales - West Orlando
Written by the company
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company

- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
3350 W Colonial Drive, 32808, Orlando, FL, United States
- 14072994779

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Replied to 96% of negative reviews
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The best best experience I have ever…
The best best experience I have ever had in car buying it was once a nightmare fear of mine to buying a new car and this one trip has totally changed my aspect in car buying from the time I walked in the door from the time I walked out I was in disbelief of how amazing the customer service was …..Kaitlyn was awesome and patient!
Everyone did great
Everyone from the salesman to the manager were extremely helpful and did an amazing job perfect customer service
Mike made the process so easy and he…
Mike made the process so easy and he was very friendly and I am happy I came in and that he helped me he is a fellow veteran also so it just worked out perfectly.
My name is Ronnie when I say this was…
My name is Ronnie when I say this was the SORRIEST experience ever with buying a car. I will never go to another drive time the agents are money hungry and don’t explain, NOTHING. Just quickly try to take your money make things sound good then have you looking crazy. I returned my car, why would I pay 40 thousand for a 17,999 car? The financing is TERRIBLE as well as the agents working there.

Reply from DriveTime Car Sales - West Orlando
Great customer service
So first I want to say if it wasn't for Jan, (the guy at the fro t desk I would have not bought a car at drive time because I made an appointment to get a truck that was being purchased at the time he prompted me to look at the other trucks which I did and decided to go home he offered to see if another location had the truck I wanted and in the meantime the guy that was going to buy the truck I wanted was not able to buy it and since I was still there I was able to buy my truck the paper work was done within an hour this is buy far the best experience I had had buying a vehicle!!!
I am 55 years old and have purchased…
I am 55 years old and have purchased many vehicles over the years. This was absolutely the best experience I have ever had. I run a local company and customer service is key to success. Thank you to my amazing salesperson and for a hassle free experience!
Good customer service
They worked with me on getting into a…
They worked with me on getting into a car and they were very patient with me while I was getting my insurance started.
Yesss!
Yes ! This is the place to go if you are car shopping. Jan is the man for a lady that knows very little about cars he was my second brain! Thank you so much❤️
Thank you
Julian Lee was quick and knowledgeable on every step of the process. I love my Nissan Titan!
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