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DriveTime Car Sales - West Orlando Reviews 

30
TrustScore 4 out of 5

3.9

3350 W Colonial Drive, 32808 Orlando, FL, US


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Rated 5 out of 5 stars

If you’re going to buy a car at DriveTime, do yourself a favor and ask for Jan! Buying a car can be stressful, but Jan somehow made it feel easy—and even fun. I came in expecting headaches a... See more

Rated 5 out of 5 stars

Mike was top tier overall during my buying experience on West Colonial in Orlando. He is essentially one of one! While there, my interactions with other employees were so enjoyable and memorable. Word... See more

Company replied

Rated 2 out of 5 stars

Central Florida -Staff were efficient & friendly but the financing offered differed from what we said was our budget cap; it limited what we could get to a car that reeked of smoke. Interest very high... See more

Company replied

Rated 5 out of 5 stars

I first spoke with Erika she was very informative, as well as helpful. She then Help me test drive 3 vehicles, after choosing my 2019 Ford F150 She then directed me to Jan finished up the paper... See more


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - West Orlando

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3350 W Colonial Drive, 32808, Orlando, FL, United States

  • 14072994779
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3.9

Great

TrustScore 4 out of 5

30 reviews

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3.9

All reviews

(30)

3,573 reviews in the last 12 months

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Rated 5 out of 5 stars

The best best experience I have ever…

The best best experience I have ever had in car buying it was once a nightmare fear of mine to buying a new car and this one trip has totally changed my aspect in car buying from the time I walked in the door from the time I walked out I was in disbelief of how amazing the customer service was …..Kaitlyn was awesome and patient!

March 6, 2024
Rated 1 out of 5 stars

My name is Ronnie when I say this was…

My name is Ronnie when I say this was the SORRIEST experience ever with buying a car. I will never go to another drive time the agents are money hungry and don’t explain, NOTHING. Just quickly try to take your money make things sound good then have you looking crazy. I returned my car, why would I pay 40 thousand for a 17,999 car? The financing is TERRIBLE as well as the agents working there.

July 29, 2023
Unprompted review
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Reply from DriveTime Car Sales - West Orlando

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 5 out of 5 stars

Great customer service

So first I want to say if it wasn't for Jan, (the guy at the fro t desk I would have not bought a car at drive time because I made an appointment to get a truck that was being purchased at the time he prompted me to look at the other trucks which I did and decided to go home he offered to see if another location had the truck I wanted and in the meantime the guy that was going to buy the truck I wanted was not able to buy it and since I was still there I was able to buy my truck the paper work was done within an hour this is buy far the best experience I had had buying a vehicle!!!

July 29, 2023
Rated 5 out of 5 stars

I am 55 years old and have purchased…

I am 55 years old and have purchased many vehicles over the years. This was absolutely the best experience I have ever had. I run a local company and customer service is key to success. Thank you to my amazing salesperson and for a hassle free experience!

May 12, 2023
Rated 5 out of 5 stars

Yesss!

Yes ! This is the place to go if you are car shopping. Jan is the man for a lady that knows very little about cars he was my second brain! Thank you so much❤️

July 24, 2022

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