Jon came to the meeting very prepared. He had not only reviewed the context I shared in advance but had it locked in and was able to quickly give tailored advice in a way that was easy to understand.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Replied to 62% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nick was great to deal with he…
Nick was great to deal with he understood where I want to go
Good value
The process was easy and good value for the investment. Nick was friendly, very helpful and knowledgeable. Gave us a lot of information to consider. Plus I didn’t need to move all my funds over.
The new tax relationship still needs some work and the website was a bit slow at times when uploading documents.
Patrick was very informative and very…
Patrick was very informative and very positive with his presentation. Had lots of good advice and listened to our goals and what we would like our future to look like and most importantly how to get there.
Great first mtg
Great first mtg and great guy. Ed is a straight shooter. No fluff, no bs.
Matt is great
Matt is great! He was able to answer all my questions and explain his recommendations in a clear/concise way that I could understand.
Mark was very professional and…
Mark was very professional and understanding of my particular circumstances. He went over all aspects of my situation and we were able to come up with a plan that was understandable and explained in layman's terms.
Patient, knowledgeable and with just the right strategic vision to help us meet our financial goals
Joe was great. A standout among our financial advisers at Facet,
Great Experience!!
Zach Marsh did an incredible job of explaining a well executed plan for our financial future. He is very conversational and interested in getting to know you and your goals. I look forward to the partnership in the years to come and highly recommend.
Ben is very helpful and he knew what I…
Ben is very helpful and he knew what I needed to do.
First meeting with our financial planner
The financial advisor is local. He was patient and answered our questions. He was not a “hard sell”. He tried to get to know our needs.
Initial meeting success
Nancy was prepared and helped us quickly step through our initial road map.
Advice/Education Rather Than Correction
Well, I got the impression that I was being corrected, instead of educated. Gary also tends to not have a plan of what we can discuss, ahead of time. And I think it would be great if he could remember important details about our profile (like who owns what, the nature of our business, and tax status) so he can better advise
Jon is wonderful
Jon is wonderful. Knowledgeable, well versed on different strategies for varying circumstances, and amendable to supporting and navigating my needs and independence challenges. Looking forward to working together. Thanks Jon for the continued partnership!
Nick is very knowledgeable
Nick is very knowledgeable, listened to my needs and advised accordingly.
First mtg
It went well! It was the first time meeting with, he was organized and knowledgeable on topics I need to discuss.
Leann truly listened to me and…
Leann truly listened to me and understood our family’s goals for now and the future. Even with so many changes happening in our life, I felt completely confident we had a solid plan in place and felt a huge weight off my chest after talking with her.
Friendly, knowledgeable, and passionate
So far, I have been very happy with people I have dealt with at Facet. They are friendly, knowledgeable, and passionate about their company and role in my retirement planning.
Sean was very helpful in answering my…
Sean was very helpful in answering my questions and explaining my options.
Rich was very prepared and gave us a…
Rich was very prepared and gave us a plan that considered our unique individual goals and starting point.
Steve was excellent throughout our…
Steve was excellent throughout our evaluation process. Jill and I appreciated his professionalism, responsiveness, patience, and willingness to thoughtfully address every question we had along the way.
What stood out most was his ability to clearly explain complex retirement planning topics — especially tax strategy, Roth conversions, investment management, and how Facet’s integrated model works in practice. He was transparent, organized, and never pushy, which made a big difference during an important decision process for us.
Steve consistently followed through, provided detailed answers, and always gave us an attentive ear. He also helped us better understand modern approaches to coordinated financial planning that were new to us.
As we move forward with Facet, we’re excited and hopeful to continue receiving that same level of attention, responsiveness, and thoughtful guidance from our planning team and lead CFP. Jill & Carlos
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








