Finder Reviews 

362
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 125 reviews, reviewers had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of navigating the website and app to find financial information and compare offers. Many appreciate the smooth and straightforward process for various services, from comparing loans to finding banking options, often leading to positive and hassle-free outcomes. Reviewers also value the comprehensive and unbiased information provided, which helps them make informed decisions and discover new opportunities. However, some customers were dissatisfied with reward programs, experiencing issues with eligibility and feeling that their efforts were not recognized. A few people also found the initial experience a bit confusing, though they felt it would become clearer with continued use.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many new users expressing satisfaction with... See more

Website

People report positive experiences with the website, praising its ease of navigation and the comprehensive,... See more

Service

Customers had positive experiences with service, finding it excellent, easy to navigate, and very helpful.... See more

Application

Users describe positive interactions with the app, with many new users expressing satisfaction upon... See more

Product

Customers consistently note positive experiences with the product, highlighting it as a great platform for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Company Barclays has always been one I feel I can trust and if necessary communicate in simple terms. Been with them for 20 yrs ( estimate) and have had no issues where they weren't sorted very quick.... See more

Rated 4 out of 5 stars

So far, its great! Lots of deals and promos for financial products that can earn you some extra money. Wouldn't you love it if you were to open an account somewhere, earn rewards from Finder and you... See more

Company replied

Rated 4 out of 5 stars

I found that this website helped me understand financial information easily and with the least amount of frustration as it could possibly be.

Company replied


Company details

  1. Money & Insurance

Written by the company

We understand that making everyday life decisions such as finding a credit card, buying a home and getting insurance can be daunting. That’s why we’re here. Our goal is to help you navigate those complex decisions by making them less of a chore (and hopefully less of a bore, too!).


Contact info

4.2

Great

TrustScore 4 out of 5

362 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(362)

130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam - they don't pay rewards out

Scam! They are refusing to pay the promised $300 reward to so many customers who successfully completed the terms of their Axos offer. Just see the comments at the Doctor of Credit's post on the Finder/Axos deal to understand how many people have been scammed! Both my husband and I have sent them emails, which always go ignored. Stay away!

July 1, 2026
Unprompted review
Rated 1 out of 5 stars

$150 Scotiabank reward unpaid past your own deadline — please resolve

I opened a Scotiabank Preferred Package on February 27, 2026, through Finder’s comparison link — within your Jan 5–Feb 28 promotion period — as a new Scotiabank chequing customer. Per the promotion terms, the eligibility check was due by March 28 and the $150 digital Visa gift card was to be issued by April 28, 2026 via Tremendous.
It is now well past that date. I have received no gift card and no notice of ineligibility. I’ve already emailed support from the email tied to my Finder account with my details and have had no resolution.
I’d like Finder to (1) confirm whether my sign-up tracked to my account, and (2) issue the reward as offered. Happy to provide my account-opening confirmation. Posting here since other channels haven’t resolved it.

June 28, 2026
Unprompted review
Rated 1 out of 5 stars

scam company

Wow, I'm shocked at how horribly run this company is. After sending 5 emails to their "customer care" email that the website keeps telling me to contact if I run into issues, I'VE GOTTEN ZERO RESPONSE (it's been 2 months). I opened a whole bank account for the $175 gift card that I was marked "ineligible" for, and to make it worse, I'm pretty sure nobody even works at this company and it's a scam. I will be sure never to do another deal with this company ever again

Update: Finder replied here on 06-25-2026 suggesting I email help-ca @finder.com which is so funny because I have already been emailing that exact address for 2 months with zero response. Thanks for no help

June 22, 2026
Unprompted review
Finder logo

Reply from Finder

Hi Michelle,

We want to help check on your reward applications, but we need your account details to do so. We have sent a private request through Trustpilot asking for your email address. Please reply to that private message with your info so we can look into your account safely and securely. Thank you!

Sincerely.
Ximena at Finder

Rated 5 out of 5 stars

I love all the information they give…

I love all the information they give about multiple different categories, like finance or making money online, plus they keep up to date all the different rewards that are available. Great way to enter sweepstakes and see all the available services here in Canada

June 15, 2026
Unprompted review
Finder logo

Reply from Finder

Hi there,

We're thrilled to hear you're finding our content useful. Thank you for being a part of the Finder community!

Sincerely.
Ximena at Finder

Rated 5 out of 5 stars

I like it it's reasonable I love it…

I like it it's reasonable I love it checking it everyday for new updates

June 6, 2026
Unprompted review
Finder logo

Reply from Finder

Hi Miguelo,

We're thrilled to hear you're finding our content useful. Thank you for being a part of the Finder community!

Sincerely.
Ximena at Finder

Rated 5 out of 5 stars

Well it's just that the same thing…

Well it's just that the same thing happens when you don't get the money online and on time!!

May 13, 2026
Unprompted review
Finder logo

Reply from Finder

Hi Benjamin,

Thanks for the honest feedback! We're sorry for any delays but hope you continue to participate in the Finder Rewards Program!

Sincerely,
Astrid

Rated 5 out of 5 stars

I didnt even know this app existed

I didnt even know this app existed. Im a new user , and im glad i did fall upon this here app. I love the fact that it compares with other apps! Helps me decide wich is best to choose and since finder is so awsom i wont be changing either! highly recommended on my behalf ! Smiles!

April 30, 2026
Unprompted review
Finder logo

Reply from Finder

Hi Tracy,

We’re happy to hear you’re finding the app useful for comparing offers and accounts. Helping Canadians find the best fit for their wallet is exactly what we’re here for!

Sincerely,
Astrid at Finder

Rated 1 out of 5 stars

Finder reward incorrectly marked not eligible, no response from support

I completed a Finder Crypto.com $100 promotion in December 2025.

The reward was successfully tracked in my Finder account, but it has been incorrectly marked as "Not eligible".

I am a new user and completed all required conditions, including over $500 in crypto trades. I have full transaction records to support this.

I have contacted Finder support multiple times over the past month and received no response.

This is very frustrating, especially since the promotion is tracked but incorrectly denied, and there is no effective way to get support.

I have now filed a BBB complaint and hope this issue can be resolved promptly.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

app that rewarding

Unlike other apps that rewards you
You can compare almost anything from comparing credit cards,banks,loan agent's etc
And get rewards for them with a little patience and spare time you can reward yourself for your time.
I would recommend everyone to try

April 18, 2026
Unprompted review
Finder logo

Reply from Finder

Hi Lawrence,

We’re so glad you’re loving the Finder platform and Rewards program. Thanks for sharing the tip with the community, and we’re thrilled to have you with us! Happy earning!

Sincerely,
Astrid at Finder

Rated 3 out of 5 stars

I am a new user of finder and I have to…

I am a new user of finder and I have to say that it is useful in the presentation of comprehensive lists of companies and banks that offer loans of every level. The rewards offered are eye catching but there's always a catch to receiveing said rewards for applying. In the end it is useful.

April 4, 2026
Unprompted review
Finder logo

Reply from Finder

Hi William,

Thank you for the honest feedback! We’re glad to hear that our lists of banks and lenders have been a useful resource for you. Regarding our rewards, we aim for transparency, but we understand that the eligibility requirements can sometimes feel complex. Your feedback helps us realize where we can make those 'catches' clearer for our members. Thanks for joining the Finder community!

Sincerely,
Ximena at Finder

Rated 4 out of 5 stars

nice app if you want to compare offer…

nice app if you want to compare offer and move your bank account or get credit card

April 4, 2026
Unprompted review
Finder logo

Reply from Finder

Hi Patrick,

We’re happy to hear you’re finding the app useful for comparing offers and switching accounts. Helping Canadians find the best fit for their wallet is exactly what we’re here for!

Sincerely,
Ximena at Finder

Rated 1 out of 5 stars

Did not receive $250 bonus

I am supposed to receive digital Visa gift card March 28th 2026 and I still have not received it and I'm being told that I will receive it April 28th 2026. I don't understand why I wasn't able to get it when the promotion stated I should get it on March 28th 2026.

March 27, 2026
Unprompted review
Finder logo

Reply from Finder

Hi Julia,

I’m sorry for any confusion regarding your reward date! The reward you applied for has a scheduled fulfillment date of April 28th, as many of our promotions follow a set distribution timeline. We definitely want to make sure you get your gift card as promised, so please hang tight until then! If you have any questions about the timeline in the meantime, feel free to message us at help-ca@finder.com and we’d be happy to double-check your account details.

Sincerely,
Ximena at Finder

Rated 5 out of 5 stars

Lots of Great Offers

Lots of cash back offers, I love free money :)

April 1, 2026
Unprompted review
Finder logo

Reply from Finder

Hi Stephanie,

We’re thrilled you’re loving the cash back offers. Helping you get a little extra back in your pocket is what Finder is all about. Enjoy the rewards!

Sincerely,
Ximena at Finder

Rated 5 out of 5 stars

FINDER - Your guide to a comfortable and successful life

Finder is really a big help and remarkably great, it gives you a knowledgeable idea on how you will manage your time, money and decision to choose the right path and give your full attention to have a successful outcome in your life. It will guide and enhance your knowledge by comparing all the top leading businesses and direct decision to choose the best for you in short term or long term progress. Salute You all!! Finder Is the BEST...

March 29, 2026
Unprompted review
Finder logo

Reply from Finder

Hi Mark,

We're thrilled to hear that you're finding the Finder platform helpful. Our goal is to help more Canadians make better financial decisions and find the best offers. Thank you for being a member of the Finder community!

Sincerely,
Astrid at Finder

Rated 4 out of 5 stars

Still waiting on my 150 CAD rewards but…

Still waiting on my 150 CAD rewards but their customer service was excellent, receiveing prompt response to my questions

March 28, 2026
Unprompted review
Finder logo

Reply from Finder

Hi there,

Thanks for reaching out. We're sorry to hear you’re still waiting on your reward. Our support team will look into your account details to get it sorted as soon as possible. If you have any questions, please don't hesitate to reach out at help-ca@finder.com!

Sincerely,
Astrid at Finder

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