Yet another positive experience with Amanda. After booking my latest trip I realised I had given her the wrong dates and had a major panic. Not to worry, she resolved the issue within an hour of co... See more
Location
Switch locationPersonal Travel Consultant Amanda Bolton, Ky2 6ra Kirkcaldy, Scotland, GB
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Nothing is too much trouble. They have the patience Of saints. Very welcoming. They listen to what your needs are. And don't stop till they find You what you want. Any awards going send them to bol... See more
Amanda went out of her way to assist us in getting the holiday that we wanted at an affordable price, I can honestly say that she went above and beyond. Customer service was excellent and we were kep... See more
Great communication from Amanda - we had quite a long list of requirements and no flexibility on dates but she managed to find us several options that were within our budget. Really helpful answering... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Amanda Bolton, Ky2 6ra, Kirkcaldy, Scotland, United Kingdom
- 01592366023
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Nothing is too much trouble
Nothing is too much trouble. They have the patience
Of saints. Very welcoming. They listen to what your needs are. And don't stop till they find
You what you want. Any awards going send them to bolton
Amanda went out of her way to assist us…
Amanda went out of her way to assist us in getting the holiday that we wanted at an affordable price, I can honestly say that she went above and beyond. Customer service was excellent and we were kept informed of each step of the process in a timely manner
Excellent a
Amanda was extremely helpful,efficient and patient with my enquiry and booking.
I would highly recommend her to my family and friends.
Bucket list adventure in Iceland
Just wanted to say thank you to Amanda from Hannah and myself for arranging our mini break to Iceland for our bucket list adventure , the hotel and package she planned for us was perfect and the hotel was lovely and right in the centre of all the main attractions/bars and restaurants in Reykjavík. The advice on booking trips and places to see was excellent and Hannah and myself can’t thank her enough.
A brilliant time made really easy with her booking and advice . Would definitely recommend her to other people.
Thank you Amanda
Yet another positive experience with Amanda. After booking my latest trip I realised I had given her the wrong dates and had a major panic. Not to worry, she resolved the issue within an hour of contacting her and rebooked at almost same cost. Once again great service.
Great service!
Great communication from Amanda - we had quite a long list of requirements and no flexibility on dates but she managed to find us several options that were within our budget. Really helpful answering questions and all paperwork was sent out straight away. Wouldn’t hesitate to use Amanda again and have also recommended to others.
Great service
Great service, worked on a tight timeline for us but came back with options that suited us. All paperwork sent out in time.
Amanda was very helpful and answered…
Amanda was very helpful and answered all our questions
She kept us up to date on what was…
She kept us up to date on what was happening good communication helpful very patient
Great service
Great service, we were really listened to and time was taken to get our holiday just perfect.
Great Service
Amanda went above and beyond to ensure we were happy with her recommendations. Communication was superb and she was very patient with my never ending questions I won't hesitate to use Hays again
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