Hays Travel - Armagh Reviews 338

TrustScore 5 out of 5

4.9

The Mall West Unit 7, BT61 9AJ Armagh, Northern Ireland, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Looked after so well by Jill in Armagh branch , nothing was too much trouble for her and researched cruises as we have been for 3 yrs and were looking for some different port stops

Company replied

Rated 5 out of 5 stars

Mia in Hayes Amagh was brilliant!! She was quick at getting back to my emails and listened to all my requests. She was also good at recommending changes that would make our holiday even better. She... See more

Company replied

Rated 5 out of 5 stars

We booked our Holiday with Charlene in Armagh. She provided lots of information on different hotels in Lanzarote. Flight times were great, hotel and location amazing. Didn't want to come home. Sol Lan... See more

Company replied

Rated 5 out of 5 stars

Armagh Hays Travel shop is a warm, welcoming office with friendly, professional and helpful staff. We have made a number of bookings with them now and have always received a great service. The st... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • The Mall West Unit 7, BT61 9AJ, Armagh, Northern Ireland, United Kingdom

  • 02837160013

4.9

Excellent

TrustScore 5 out of 5

338 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with Mia in Armagh

Mia in Hayes Amagh was brilliant!!
She was quick at getting back to my emails and listened to all my requests. She was also good at recommending changes that would make our holiday even better.
She was very helpful and friendly. Very good experience.

April 24, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

We're so happy to hear that Mia was so helpful and efficient in planning your holiday. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

Prompt reply to my query.Gave full…

Prompt reply to my query.Gave full details of what the cost covered.Understood my needs and gave me options

April 18, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

We appreciate you taking the time to leave us a review! We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

Customer Service by Armagh branch …

Looked after so well by Jill in Armagh branch , nothing was too much trouble for her and researched cruises as we have been for 3 yrs and were looking for some different port stops

April 17, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

We're so glad to hear that Jill was able to help you find the perfect cruise. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

Charlene was brilliant

Charlene was brilliant, explaining everything clearly.

April 10, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

We appreciate you taking the time to leave us such a great review. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

The girl was so friendly and helpful

The girl was so friendly and helpful. This is my second time booking with Hays in Armagh.

April 5, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

We're so glad that Abbie was able to help you. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful

April 11, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

Thank you for your lovely review. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

Jill is great travel agent

Jill was very helpful and managed to find us a holiday to suit all our needs. I will definitely be using Jill to book any future trips.

April 9, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

We're happy to hear that we could find the perfect holiday for you, and we look forward to helping with future trips. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

Mia and Eireann

Another successful visit to Hayes travel in Armagh and another holiday booked! A special word of thanks and appreciation to Mia and Eireann, who handled all our questions and concerns with professionalism and friendliness. Would highly recommend Hayes Travel, who do all the hardwork so you don't have to!! Cheers Guys 👍👍

April 2, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

We appreciate your kind words and 5* review. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

Great bunch

The Lady Charlene I delt with was amazing, got all the information I wanted very quickly, This is our second time booking with Hays Armagh and both times have been really positive!!

March 26, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

We appreciate your kind words and 5* review. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

Mia was amazing

Mia was amazing! 🤩 THANK YOU

March 27, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

We appreciate your kind words and 5* review. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

Looking forward to our holidays.

Looking forward to our holidays.
The young ladies in hays travel Armagh where very helpful,we have been customers for many years And looking forward to next booking

March 25, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

We appreciate your kind words and 5* review. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

Charlene is a star

Charlene in the Armagh Branch was fantastic! I booked two trips with her and nothing was a problem. She has been extremely helpful. A pleasure to deal with. I will definitely book with Hays Travel for future trips.

March 12, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

We're happy to hear that your experience at our Armagh branch was so positive! We hope you have a great time away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

First class service

First class service. Very helpful staff

March 7, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

We appreciate you taking the time to share your experience with us. We hope you have a great time away. From all the team at Hays Travel Armagh

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look