Hays Travel - Armagh Reviews 

365
TrustScore 5 out of 5

4.9

The Mall West Unit 7, BT61 9AJ Armagh, Northern Ireland, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was dealing with Mia in armagh office. She could not have been more helpful, nothing was too much for her, very polite efficient and professional with some good banter added in to make it more comfo... See more

Company replied

Rated 5 out of 5 stars

Fabulous from start to finish! Abbie Stockton was amazing helping us pick out holiday destination as our mini-moon! If you ever need any help in relation to holidays pop into see Abbie and she’ll have... See more

Company replied

Rated 5 out of 5 stars

We booked our Holiday with Charlene in Armagh. She provided lots of information on different hotels in Lanzarote. Flight times were great, hotel and location amazing. Didn't want to come home. Sol Lan... See more

Company replied

Rated 5 out of 5 stars

Jill in the Armagh store has always been fantastic, she is a wealth of information an always so friendly with nothing to much. Have booked a few holidays with Hays an all the staff in the Armagh offic... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • The Mall West Unit 7, BT61 9AJ, Armagh, Northern Ireland, United Kingdom

  • 02837160013

4.9

Excellent

TrustScore 5 out of 5

365 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(365)

123,616 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Abbey was very helpful and explained…

Abbey was very helpful and explained all well so was easly understood

August 14, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

Thank you so much for your fantastic 5-star review! We are so pleased to hear that our team member was helpful. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

Professional service

Professional service

August 2, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

Thank you for your kind review. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

My Australia holiday

I was dealing with Mia in armagh office. She could not have been more helpful, nothing was too much for her, very polite efficient and professional with some good banter added in to make it more comfortable. I would have no hesitation in booking with Hays again with the experience and quality of service I received

August 13, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

Thank you for your wonderful review! We appreciate your kind words and look forward to assisting you again in the future! We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

Friendly and knowledgeable

Friendly and knowledgeable. Excelent service.

August 8, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

Thank you for your wonderful review! Your feedback is greatly valued. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

Helpful friendly staff

Very pleasant and helpful girl helped me get a holiday booked

August 6, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

We are so pleased to hear that our team was able to help you find the perfect holiday. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

I had a very straight forward…

I had a very straight forward experience with Jill who made everything so easy for us

August 5, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

Thank you for your wonderful review! We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

The staff in Hays travel Armagh are…

The staff in Hays travel Armagh are excellent and always pleasant. I booked my third cruise with the lovely Eireann who went far and beyond to help. I am very satisfied with the service l get from Hays travel Armagh.
Hazel.

August 4, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

Thank you for your wonderful feedback! We are so pleased to hear that our team in Armagh provides such excellent and pleasant service. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

The ladiies in Hays Travel, Armagh

The ladiies in Hays Travel, Armagh are just so helpful. You are never rushed no matter how busy and they can't do enough to make your holiday less stressful, they do it all!
Hays Travel are lucky to have these ladiies.

July 26, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

Thank you for your wonderful review! We are so pleased to hear that our team made your holiday planning less stressful and that you appreciate their dedication. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

Very friendly and helpful

The staff member was very friendly and helpful

July 24, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

Thank you for your kind words! We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

The lady who seen us was very helpful…

The lady who seen us was very helpful in helping us where to go on holiday
Would go back to book further holidays

July 11, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

Thank you for your kind words! We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

The girls in the shop very helpful

The girls in the shop very helpful

July 9, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

Thank you for your kind words! We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

booking experience

Jill in the Armagh store has always been fantastic, she is a wealth of information an always so friendly with nothing to much. Have booked a few holidays with Hays an all the staff in the Armagh office are great.

July 11, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

Thank you for your wonderful review! We truly appreciate your kind words. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

Excellent and professional service

I have been booking holidays with Hays travel for years now, staff always very pleasant and helpful never have had any issues with my travel arrangements and that’s means a lot,

July 5, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

Thank you for your wonderful feedback! We are so pleased to hear that you've consistently had pleasant and helpful experiences with our staff over the years. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 4 out of 5 stars

Will use again.

The staff were very helpful especially at explaining things we didn’t understand, as it had been some time from we had flown. We were able to fly on the dates we had chosen.

June 18, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

We are so pleased our team could assist you, thank you for your kind words. We're glad we could help. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff

June 19, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

Thank you for your kind words! We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 4 out of 5 stars

Holiday Booking

Finally got through and Cathy dealt with my booking efficiently.

June 17, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

We appreciate your kind words. We're glad you had a positive experience with our Belfast Newtownards Road branch. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

Fabulous from start to finish

Fabulous from start to finish! Abbie Stockton was amazing helping us pick out holiday destination as our mini-moon! If you ever need any help in relation to holidays pop into see Abbie and she’ll have it all sorted! So chatty and so knowledgeable about holidays! Pleasure doing business with Hays Armagh

June 10, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

Thank you for your wonderful feedback! We appreciate your kind words. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

Rated 5 out of 5 stars

Relaxed

Made to feel wanted by staff and when booking let you see everything on the screen They made me feel really comfortable about what I was doing
Many Thanks 😇

June 5, 2026
Hays Travel - Armagh logo

Reply from Hays Travel - Armagh

Thank you for your wonderful feedback! We are so pleased to hear that you felt comfortable and well-assisted during your booking. We hope you have an amazing trip away. From all the team at Hays Travel Armagh

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look