Lauren was very attentive to our needs , assisting us to book our city break Nothing is too much trouble , she goes out of her way to find a break that suits our needs and budget Hayes Bebingto... See more
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Sarah the la dy dealing with our holiday options was most helpful. Showing us the Majorca resort options, the price rates and the facilities available at each location. it was helpful that she ahd sta... See more
Company replied
Booking our holiday with Sarah at Hays Bebington is always so easy and efficient. We have been booking with Sarah for over 20 years and wouldn’t go anywhere else. Regardless of our budget she alway... See more
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Every holiday booked with the girls at Hays Bebington are special because they are the experts. From start to finish they have everything covered so we can relax and enjoy are holiday. Thank you girls... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
171 Old Chester Road, CH63 8NE, Bebington, United Kingdom
- 01516 450661
4.9
Excellent
600 reviews
Asks customers to review
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Always go above and beyond
Always go above and beyond , nothing to much trouble for them
July 7, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Bebington
Thank you for your wonderful review! We are so pleased to hear that you consistently receive great service from us. We truly appreciate your kind words.
Kind Regards
Sarah
Reply from Hays Travel - Bebington
Hello,
We appreciate your feedback regarding your experience with TUI. We are sorry to hear that this aspect of your trip was not satisfactory and will give you a call to discuss if that's okay.
Kind Regards
Sarah.
Lauren was very attentive to our needs…
Lauren was very attentive to our needs , assisting us to book our city break
Nothing is too much trouble , she goes out of her way to find a break that suits our needs and budget
Hayes Bebington is our go to shop for short city breaks and longer summer holidays
Thanks Lauren for helping us find a great deal and always giving us a warm friendy welcome
July 3, 2026
Reply from Hays Travel - Bebington
Thank you for writing us this lovely review, we always appreciate your loyalty and look forward to see you both soon.
Lauren x
Booking are holiday was very good and…
Booking are holiday was very good and the person who helped us book the holiday was very professional doing the holiday booking for us
July 2, 2026
Reply from Hays Travel - Bebington
Thank you for taking the time to share your positive experience, it is greatly appreciated.
Kind Regards
Kerry.
Greeted AGAIN with BIG hello/smiling…
Greeted AGAIN with BIG hello/smiling faces
Booking what I wanted was done professionally (as usual)even offered a cuppa)
Was also informed of new rules for entry some of which i did not know off
So PLEASED to be informed
Once again VERY pleased with service 😀
June 30, 2026
Reply from Hays Travel - Bebington
Thank you so much for writing us this lovely review and for always booking with us, we greatly appreciate it.
Kind regards,
Sarah.
Very attentive regarding our…needs
Very attentive regarding our needs,sorted everything out quickly and efficiently,lovely young lady,Georgia,helpful and well informed.xx
June 27, 2026
Reply from Hays Travel - Bebington
Thank you for your wonderful feedback! We are so pleased we could assist with your booking and meet your requirements quickly and efficiently.
Kind Regards
Georgia.
Booking our holiday with Sarah at Hays…
Booking our holiday with Sarah at Hays Bebington is always so easy and efficient.
We have been booking with Sarah for over 20 years and wouldn’t go anywhere else.
Regardless of our budget she always has the time to find exactly what we want at the best price.
Thanks Sarah and Hays x
June 26, 2026
Reply from Hays Travel - Bebington
Thank you for writing us this lovely review, we appreciate your loyalty always. Not too long to go now!
Kind regards,
Sarah.
Bebington Girls are the Best
Every holiday booked with the girls at Hays Bebington are special because they are the experts. From start to finish they have everything covered so we can relax and enjoy are holiday. Thank you girls x
June 19, 2026
Reply from Hays Travel - Bebington
We're so happy to hear you feel so confident when booking with us! We appreciate your kind words and look forward to helping you again.
Kind Regards
Daisy
Helpful knowledgable staff.
Sarah the la dy dealing with our holiday options was most helpful. Showing us the Majorca resort options, the price rates and the facilities available at each location. it was helpful that she ahd stayed recently at our final choice resort. Well done. Hayes Tracel !
June 25, 2026
Reply from Hays Travel - Bebington
We are so pleased to hear that our colleague provided such excellent assistance in finding your perfect holiday. We appreciate your kind words!
Kind Regards
Sarah
Reply from Hays Travel - Bebington
We are so glad you had a positive experience. Thank you for your kind words.
Kind Regards
Lauren.
Always a pleasant experience booking…
Always a pleasant experience booking our holiday with the girls at Hays, this time Sarah dealt with our request and as ever, very friendly and professional…. HIGHLY RECOMMENDED A******
June 19, 2026
Reply from Hays Travel - Bebington
We are so pleased to hear you had another pleasant experience with our team. Thank you for your kind words!
Kind Regards
Sarah.
Always book your holiday through Hays
We came in to Hays a couple of times before choosing this break to seville and both times we received good advice from kerry and Lauren
June 13, 2026
Reply from Hays Travel - Bebington
Thank you for writing us this lovely review, it is greatly appreciated and we always appreciate your custom.
Kind regards,
Kerry.
Excellent service.
This isn't the first time I have booked with Hayes and it won't be the last.
It makes sense to have someone with expertise help with the booking the holiday.
I'm always relaxed and condlfident that the holiday will be perfect for us.
June 19, 2026
Reply from Hays Travel - Bebington
Thank you for writing us this lovely review as well as your continued loyalty and kind words!
Kind Regards
Lauren
Perfect as always
As always, everyone so helpful and knowledgeable to beable to provide what will no doubt be an amazing holiday.
Big shoutout to Lauren who seems to be our personal holiday advisor
June 18, 2026
Reply from Hays Travel - Bebington
Thank you for writing us this kind review, your loyalty is always appreciated. We hope you have an amazing holiday!
Kind Regards,
Lauren.
Daisy (bebington branch) was lovely
Daisy (bebington branch) was lovely, very professional and took her time with us to find our holiday
June 18, 2026
Reply from Hays Travel - Bebington
Thank you for this lovely review. It is greatly appreciated.
Kind regards,
Daisy.
Agent knew exactly what we wanted and…
Agent knew exactly what we wanted and tried to make booking as smooth as possible- we had a gift voucher to use
June 16, 2026
Reply from Hays Travel - Bebington
We're so glad we could make your booking smooth, especially with your gift voucher! We appreciate your feedback.
Kind Regards
Kerry.
Hays Travel
Sarah at Hays Travel, Bebington spent ages with us booking our holiday. She also arranged our holiday insurance. We cannot praise Hays enough. They are always amazing
June 10, 2026
Reply from Hays Travel - Bebington
Thank you for leaving us this lovely review. We appreciate your kind words and positive feedback!
Kind Regards
Sarah
Have never been disappointed when using…
Have never been disappointed when using Hays Travel Bebington, everyone in there is so helpful and would recommend everyone gives them a try as they always seem to beat the online prices. 👍
June 10, 2026
Reply from Hays Travel - Bebington
Thank you for your lovely review. It was a pleasure booking your holiday.
Kind regards,
Lexie
Really helpful
Really helpful. Took time and effort to find out what I needed and send me quotes. When I was there all booked smoothly and questions answered. Thanks Georgia!
June 2, 2026
Reply from Hays Travel - Bebington
We truly appreciate your kind words and positive feedback. Thank you for sharing your experience with us!
Kind Regards
Georgia
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