Hays Travel - Clare DaVolls Reviews 

9
TrustScore 4.5 out of 5

4.3

Personal Travel Consultant Clare DaVolls, FY8 3XD Lytham St. Annes, NW (England), GB


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Rated 5 out of 5 stars

We booked as a very large group (5 families) which came with many challenges, Clare DaVolls was nothing short of amazing. She must have look at 100+ options for us over a few weeks including different... See more

Rated 5 out of 5 stars

It is my second booking with Clare. Once again the customer service has been exceptional. Clare met all my requirements and found the perfect hotels in Lake Maggiore and Rome. The booking proce... See more

Company replied

Rated 5 out of 5 stars

The booking process with Clare was seamless, she was so patient and listened to all our requirements. Amazing customer service! She managed to find us an amazing holiday at a very competitive price.... See more

Company replied

Rated 5 out of 5 stars

Clare is absolutely amazing! I am a fussy traveller and was sick of looking for a holiday … Clare came up with all the goods and kept in contact throughout the process. I won’t be going anywhere else... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Clare DaVolls, FY8 3XD, Lytham St. Annes, NW (England), United Kingdom

  • 01253807529

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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4.3

All reviews

(9)

118,725 reviews in the last 12 months

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Rated 5 out of 5 stars

Very impressed with how thorough Clare was and so pleasant

Clare was very understanding of our situation as at first we weren't sure what sort of package we wanted as like most people we were on a budget. She was genuinely willing to get numerous quotes for various types of packages, and when we eventually decided but asked for a few "tweeks" eg like private transfers due all 4 of us not travelling well in coaches due to travel sickness, she revised her quotes again and it was obvious she was happy to do that to help create the best possible holiday for us. We were so grateful for her tenacity, patience and pleasant approach.

October 11, 2025
Rated 5 out of 5 stars

Clare was really helpful gave up her…

Clare was really helpful gave up her time on a Sunday to help me choose the perfect holiday. 5* service

February 3, 2025
Hays Travel - Clare DaVolls logo

Reply from Hays Travel - Clare DaVolls

Hi Alison,

Thank you for the lovely feedback and I am more than happy to have been able to help you 😊

Don’t forget I am here to help right up to your return to the UK and after. Please do let me know if you need anything at all.

Warmest regards
Clare

Rated 5 out of 5 stars

Clare was amazing so professional and…

Clare was amazing so professional and made sure I got exactly what I wanted .. I would recommend her to anyone who needs a booking .. Fantastic service all round

October 18, 2024
Hays Travel - Clare DaVolls logo

Reply from Hays Travel - Clare DaVolls

Hi Jenni, Thank you so much for your lovely review & booking with Hays Travel through me :-) It was my absolute pleasure to help and I hope you have a great time! Remember I am here to help with anything related to your holiday, so just give me a shout should you need anything xx

Rated 5 out of 5 stars

Second booking with Clare

It is my second booking with Clare. Once again the customer service has been exceptional.
Clare met all my requirements and found the perfect hotels in Lake Maggiore and Rome.
The booking process was seamless and follow up queries were answered promptly.
Clare is very knowledgeable, thorough and her attention to detail is excellent. Nothing is too much trouble.
All in all a faultless service which I can highly recommend.

October 13, 2024
Hays Travel - Clare DaVolls logo

Reply from Hays Travel - Clare DaVolls

Hi Diana, Thank you so much for the lovely review, it means the world to me to have your feedback and it was my pleasure as always :-) I am sorry you had issues when trying to submit this review through the verified link you recieved. I will contact Trustpilot to see what has gone wrong and why you are showing as a click & collect customer. Don't forget if you need me for anything at all relating to your holiday's you can drop me a message and I will do my best to help!

Rated 5 out of 5 stars

Amazing Service, 10/10.

We booked as a very large group (5 families) which came with many challenges, Clare DaVolls was nothing short of amazing. She must have look at 100+ options for us over a few weeks including different dates, hotels and destinations. She managed to find us the perfect holiday. We booked through an online website last year which was a little cheaper however we had so many problems. This time round I feel 100% confident we won’t experience the same problems and I know that if I need any support she is easy to contact, always super friendly and will do her best to help. I can’t recommend Hays travel and Clare enough. Thank you so much.

September 14, 2024
Rated 5 out of 5 stars

Clare is absolutely amazing

Clare is absolutely amazing! I am a fussy traveller and was sick of looking for a holiday … Clare came up with all the goods and kept in contact throughout the process. I won’t be going anywhere else Clare is stuck with me now ! Highly recommend

September 4, 2024
Unprompted review
Hays Travel - Clare DaVolls logo

Reply from Hays Travel - Clare DaVolls

Hi Nicola

Thank you so much for this lovely review ☺️ it was my absolute pleasure to take the stress out of the holiday hunt for you and can’t wait to start planning the next one together. Not long now! I hope you have a great time xx

Rated 5 out of 5 stars

Amazing customer service

The booking process with Clare was seamless, she was so patient and listened to all our requirements. Amazing customer service! She managed to find us an amazing holiday at a very competitive price. I am currently in the process of looking for my 2nd and 3rd holidays and will continue to use Clare for all my travel needs.

Thank you

August 10, 2024
Unprompted review
Hays Travel - Clare DaVolls logo

Reply from Hays Travel - Clare DaVolls

Hi Janine
Thank you so much for your lovely review, it was my pleasure to help and can’t wait to start planning the next adventure with you guys ☺️ xx

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