Hays Travel - Denton Reviews 788

TrustScore 5 out of 5

4.9

30 Manchester Rd, Crown Point, M34 3LE Denton, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Staff are friendly and knowledgeable pointing out key places to visit and can help book tickets for attractions, sort out travel money and travel insurance. They get you the best prices possible and a... See more

Company replied

Rated 5 out of 5 stars

Many thanks to Hays travel Denton, for the wonderful service when booking my holiday! Resort, flights and excursions booked for our much needed trip! Will definitely be back.

Company replied

Rated 5 out of 5 stars

Issac at Hays Denton branch was so pleasant, professional & booking our holiday with all our needs ,was made so much easier with the help of this young man. Definitely an exceptional asset to the Hays... See more

Company replied

Rated 5 out of 5 stars

When we first went right Hays Travel in Denton the staff were very welcoming. We spoke with Ruby and she started straight away trying to find the right trip for us. Eventually we found something that... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 30 Manchester Rd, Crown Point, M34 3LE, Denton, United Kingdom

  • 01615328941

4.9

Excellent

TrustScore 5 out of 5

788 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10

Staff are friendly and knowledgeable pointing out key places to visit and can help book tickets for attractions, sort out travel money and travel insurance. They get you the best prices possible and are always helpful.

May 17, 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thank you for your 5 star review and your continue loyalty :)

Rated 5 out of 5 stars

A good level of Customer Service…

A good level of Customer Service provided where I was provided with guidance and recommendations on the best options to meet my needs. Excellent

May 11, 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thankyou so much for your lovely review!

Rated 5 out of 5 stars

Many thanks to Hays travel Denton

Many thanks to Hays travel Denton, for the wonderful service when booking my holiday! Resort, flights and excursions booked for our much needed trip! Will definitely be back.

May 12, 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thank you for continued loyalty and the support you give the store :))))

Rated 5 out of 5 stars

Sophie is a great listener to our needs…

Sophie is a great listener to our needs and always finds us the best holiday and at the right price when you on a budget thank you Sophie

May 4, 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thanks for the lovely feedback Paula:) x

Rated 5 out of 5 stars

The young man who helped us book our…

The young man who helped us book our holiday was most helpful. Nothing was to much trouble and he explained everything to us.

May 1, 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

We appreciate your wonderful review and are so glad you were impressed Isaac. We will be sure to pass along your kind words.
We hope you have a lovely holiday :-)

Rated 5 out of 5 stars

Issac at Hays Denton branch was so…

Issac at Hays Denton branch was so pleasant, professional & booking our holiday with all our needs ,was made so much easier with the help of this young man. Definitely an exceptional asset to the Hays Denton team. Thank you.

April 29, 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thank you for taking the time to review Isaacs service - we really appreciate it :)

Rated 5 out of 5 stars

Great experience

When we first went right Hays Travel in Denton the staff were very welcoming. We spoke with Ruby and she started straight away trying to find the right trip for us. Eventually we found something that worked. Ruby kept in touch daily as we were making a big decision about our trip as it includes myself and my partner getting married. She was helpful and communicative. We spoke with Ruby over the phone and by email.

April 19, 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thank you for taking the time to write this review and for your kind words.

Rated 5 out of 5 stars

Issac was absolutely amazing

Issac was absolutely amazing. We were all booked and sorted within half an hour. Had a good laughter too. He really is a credit to Hays as a whole.

April 26, 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thank you for this lovely review. It was a pleasure to help you and your family.

Rated 5 out of 5 stars

Great service

As usual lovely people who put you at ease and arrange your holiday with a smile all questions answered

April 23, 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thankyou so much for your lovely feedback, we really do appreciate it! :)

Rated 5 out of 5 stars

Pearl is just absolutely amazing…

Pearl is just absolutely amazing at what she does, she booked us the perfect holiday when our Dubai holiday was cancelled and bonus it was almost half the price we paid so have booked for Disneyland Paris for March! Thanks Pearl, it was quick and painless and you made us feel super relaxed.

April 18, 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

We're so glad to hear that our team member was excellent in sorting out your holiday and went above and beyond to help . Thank you

Rated 5 out of 5 stars

Amazing …

The help we got booking our special cruise was amazing she got us the right holiday at the right price , she was very helpful cheers Pearl

April 12, 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great experience.

Great experience.
Easy booking, friendly staff, great communication and a fair price.

April 10, 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thank you for the lovely feedback.

Rated 5 out of 5 stars

Simply The Best

All the staff at the Denton branch are great and have always found me the holiday that my wife and I have wanted. Isaac found me a great holiday which I have just returned from. Whilst in Portugal I emailed Isaac with details of the next holiday we wish to go on in 2027. I gave him the hotel,the dates and a few other details and asked if he would sort something out. I returned from Portugal Tuesday and went to see him on Wednesday.I was amazed at the package he had managed to put together it had all I wanted even the "picky" bits and more on top and at a lower price than what I had envisaged. He had obviously worked hard for me and he is very good at what he does. I keep mentioning Isaac but all the staff in the branch from finding the holiday you want to changing your money are in my eyes the best at their jobs I have known. We have and always will use the branch and I cannot fault anything that they do. Many Thanks to all of them and to Isaac extra big cheers mate.

April 16, 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thankyou for leaving your review for Isaac. We are so happy he managed to sort the perfect holiday for you instore. Thankyou for choosing Hays Travel Denton for your holiday services.

Rated 5 out of 5 stars

Excellent travel agent

Excellent travel agent , they go above and beyond to find the best holiday package

April 16, 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thank you for booking with us at Hays travel Denton and also thank you for your kind review

Rated 5 out of 5 stars

Really helpful and friendly staff and…

Really helpful and friendly staff and even though Nicole was training she went above and beyond as it wasn’t an easy holiday to book

April 13, 2026
Hays Travel - Denton logo

Reply from Hays Travel - Denton

Thank you so much for taking the time to leave us such a lovely review! We're so glad that our team was helpful and friendly

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look