Outstanding service, Donna’s knowledge and expertise is unrivalled, totally fabulous! Real shame there isn’t an option for 6 stars, there should be for professionals as brilliant as Donna. Thank you!
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Donna was an absolute pleasure to deal with. Friendly and efficient. Everything was explained well and all the costings were transparent. Fast, easy to use service. I will never sit trawling through... See more
Donna is brilliant and incredibly patient. She put in lots of hard work finding us our holiday. We are not the easiest to please but Donna’s patience and professionalism paid off and we could not... See more
Company replied
This is the second time I have booked with Donna and won’t book with anyone else. She provides a great service and is really thorough.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Donna Needham, S41, Chesterfield, United Kingdom
- 01246889763
4.3
Excellent
8 reviews
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Excellent service
This is the second time I have booked with Donna and won’t book with anyone else. She provides a great service and is really thorough.
February 7, 2024
Outstanding service
Outstanding service, Donna’s knowledge and expertise is unrivalled, totally fabulous! Real shame there isn’t an option for 6 stars, there should be for professionals as brilliant as Donna. Thank you!
January 22, 2024
Great service
Great service. Donna was very helpful pleasant to deal with. Would book again
November 10, 2023
Donna was friendly and easy to book with
Donna was an absolute pleasure to deal with. Friendly and efficient. Everything was explained well and all the costings were transparent. Fast, easy to use service. I will never sit trawling through holidays on the internet comparing prices again. Donna got our holiday down to half the price i was finding them for with other travel companies. I will not hesitate to recommend her to everyone I know.
October 5, 2023
The help and assistance that we were…
The help and assistance that we were given to ensure we booked the correct vacation
August 22, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Brilliant and professional
Donna is brilliant and incredibly patient. She put in lots of hard work finding us our holiday. We are not the easiest to please but Donna’s patience and professionalism paid off and we could not be happier.
Thanks for helping us Donna we will recommend you to everyone and will be booking with you again very soon.
Thanks
Craig, Kirsty and kids
August 13, 2023
Reply from Hays Travel - Donna Needham
Thank you Craig! Have a great time in Menorca and I look forward to booking the next one for you, Donna .
Reply from Hays Travel - Donna Needham
Thanks Millie, have a great time and look forward to hearing all about it, Donna.
Brilliant service
Brilliant service, really helpful and found us a great holiday for our family, when we’d been struggling ourselves.
July 4, 2023
Reply from Hays Travel - Donna Needham
Thank you for your great review, I really appreciate it and look forward to seeing all your photos! Donna.
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