Our Travel advisorin Dundee was amazing and really good at her job.👌 She was so friendly and helpful nothing was to much bother for her . Looking at lots of options and places for us to go to and... See more
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On this visit we were in to pick up our paperwork for our upcoming vacation Sandra was taking care of us great service as always. We got chatting about Cyprus and guess where we are going next Cypru... See more
Hays Travel staff always take the time to listen to your choice of holiday requests and source the best prices for the month and dates you would like to travel. Erin was very helful in finding us a... See more
Company replied
For a number of years now we have always used Hays Travel in Dundee to book our cruise holidays. Always with a cheery smile, nothing is too much trouble for the service we have experienced from the... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 City Square, DD1 3BZ, Dundee, United Kingdom
- 01382677852
4.9
Excellent
3K reviews
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Excellent service
Our Travel advisorin Dundee was amazing and really good at her job.👌
She was so friendly and helpful nothing was to much bother for her .
Looking at lots of options and places for us to go to and getting the right price with no rushing to make a decision.
Will be definitely going back to Hays Travel 😎
May 16, 2026
Customer Service is absolutely…
Customer Service is absolutely fantastic.
Lewis in Dundee is a credit to your company.
Brilliant at explaining everything and offering great advice.
May 16, 2026
Great service.
Lewis was an absolute star. He talked us through everything, listened to everything we were looking for. We are now counting to hopefully a brilliant holiday.
April 29, 2026
Going into hays with what i wanted and…
Going into hays with what i wanted and having a member of staff do the rest was great. I was served with a smile
May 13, 2026
Flightight to New Zealand
Just booked a flight to New Zealand and I'm happy with the outcome.
Good price for one stop flight.
May 7, 2026
Friendly service and not rushed
May 12, 2026
As usual a lovely welcome in the shop
As usual a lovely welcome in the shop. Once again Sandra spent time looking for what we wanted great service.
Excellent 😀
May 10, 2026
Sandra the sales consultant was very…
Sandra the sales consultant was very professional helpfull in finding a criuse for us getting us a good deal.
May 9, 2026
Happy wanderer’s
On this visit we were in to pick up our paperwork for our upcoming vacation Sandra was taking care of us great service as always.
We got chatting about Cyprus and guess where we are going next Cyprus Sandra went above and beyond and got us a great deal so we just grabbed it.
May 9, 2026
We always get great service when we…
We always get great service when we book our holidays, staff always very nice and helpful
May 1, 2026
Sandra knows her stuff!
Just had a fab experience with Sandra in the Dundee shop booking our holiday to turkey in May. She went over and above to help us decide which hotel to choose. Excellent service again thank you.
May 7, 2026
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great travel agents
Hays Travel staff always take the time to listen to your choice of holiday requests and source the best prices for the month and dates you would like to travel. Erin was very helful in finding us a great price for our favourite Appartments in Matagorda Lanzarote.
April 29, 2026
Reply from Hays Travel - Dundee
Hi Arlene, thank you for taking the time to leave this review for Erin, I will be sure to pass this onto her. Have a great time in Lanzarote when it comes.
Gill & Team Hays Travel Dundee
Very knowledgeable and courteous staff…
Very knowledgeable and courteous staff member Erin. Guided us through the whole process of booking our vacation. No pressure selling which was great and she allowed us time to discuss in private.
April 30, 2026
Reply from Hays Travel - Dundee
Hi James, thank you for taking the time to leave this review for Erin, I will be sure to pass this onto her. Have a great time in Rhodes when it comes.
Gill & Team Hays Travel Dundee
10 out of 10
Holiday booked. Great service as usual. Rebecca a great travel agent. 10 out of 10 definitely book again with Rebecca. Can't praise her enough.
May 7, 2026
Reply from Hays Travel - Dundee
Hi Jackie, thank you for taking the time to leave this review for Rebecca, I will be sure to pass this onto her. Have a great time in Turkey when it comes.
Gill & Team Hays Travel Dundee
Erin
Erin helped me organise my holiday, gave me a great deal and made it so easy.
She was friendly, helpful and would definitely book here again!
April 30, 2026
Reply from Hays Travel - Dundee
Hi Abi, thank you for taking the time to leave this review for Erin, I will be sure to pass this onto her. Have a great time in Tenerife when it comes.
Gill & Team Hays Travel Dundee
Reply from Hays Travel - Dundee
Hi Jacqueline, thank you for taking the time to leave this review for Joel, I will be sure to pass this onto him.
Gill & Team Hays Travel Dundee
Cruise booking
Gillian was knowledgable, explaining cabin prices, optional drinks package and layout of the Ship.
May 5, 2026
Reply from Hays Travel - Dundee
Hi Lynda, thank you for taking the time to leave this review for Gill, I will be sure to pass this onto her. Have a great time on your Cruise when it comes.
Sandra & Team Hays Travel Dundee
I’m always greeted with a smile from…
I’m always greeted with a smile from all the staff when I enter the shop 😊. Sandra helped me not only booking my holiday but also set up the App and downloaded our boarding passes. Thank you
April 29, 2026
Reply from Hays Travel - Dundee
Hi Irene, thank you for taking the time to leave this review for Sandra, I will be sure to pass this onto her. Have a great time in Krakow when it comes.
Gill & Team Hays Travel Dundee
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