I absolutely could not recommend Emma enough, any holiday we have now will 100% go through her going forward! Emma has us to book, plan and prep 2x family holidays so far and 2x couple holidays. The w... See more
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It was a delight to have my holiday booked through Emma. She is very friendly and helped me to find a suitable location for my first solo trip. I'm optimistic that my holiday will be amazing after all... See more
Company replied
If you’re looking for “only the best” when booking your holiday weather long or short haul then I would highly recommend Emma. She has helped to book, manage and secure my holiday with her. I’m a very... See more
Company replied
I’ve now booked two trips through Emma, and both experiences have been smooth and stress-free. She took the time to understand what I was looking for, provided helpful advice, and made the whole boo... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Emma Marsh, CB11 4FZ, Essex, United Kingdom
- 01268858943
4.1
Great
5 reviews
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Excellent service, top advice and very friendly agent.
It was a delight to have my holiday booked through Emma. She is very friendly and helped me to find a suitable location for my first solo trip. I'm optimistic that my holiday will be amazing after all the careful consideration Emma gave to the plan. I would not hesitate to use her services again and look forward to further adventures booked through Emma.
June 18, 2026
Unprompted review
Reply from Hays Travel - Emma Marsh
Hi Diane
Thank you for your lovely review. It was a pleasure to book your first solo travel trip - the first of many and I'm excited for all of the adventures that are yet to be booked!
Emma x
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I absolutely could not recommend Emma enough, any holiday we have now will 100% go through her going forward! Emma has us to book, plan and prep 2x family holidays so far and 2x couple holidays. The whole process was seamless, tell Emma our requirements and budgets and never fails to get a holiday exactly what we want, if there were any problems while there she dealt with it direct and immediately. Everything was done for us taking the planning prep, stress out of our hands. Just turn up with passports and enjoy!
February 16, 2026
Unprompted review
Reply from Hays Travel - Emma Marsh
Hi Lisa
Thank you so much for your lovely review
I have loved being able to help you with all your holiday bookings and hearing all about your adventures!
Excited for the holidays yet to come.
Emma x
I’ve booked a couple of holidays…
I’ve booked a couple of holidays through Emma now and she’s been amazing both times, I highly recommend x
July 1, 2026
Unprompted review
Reply from Hays Travel - Emma Marsh
Hi Rosie, thank you for your lovely review. It has been a pleasure to book your holidays and I look forward to helping you in the future. Emma x
If you’re looking for “only the best”…
If you’re looking for “only the best” when booking your holiday weather long or short haul then I would highly recommend Emma. She has helped to book, manage and secure my holiday with her. I’m a very nervous flyer and was also very worried about picking the right location including the hotel etc so knowing that she has done all that for me down to choosing the right plane seats and helped me to choose a beautiful place and helped to make it very personal, I’m now very excited for my holiday!! She has provided excellent service throughout and gone above and beyond in finding the perfect location for me and my son, literally counting down the days now. Thank you again so much Emma.
July 1, 2026
Unprompted review
Reply from Hays Travel - Emma Marsh
Hi Michelle, thank you for your lovely review. It was a pleasure to book your holiday and I can't wait to hear about all of your adventures!
Emma x
Friendly, helpful service! 5 stars!
I’ve now booked two trips through Emma, and both experiences have been smooth and stress-free. She took the time to understand what I was looking for, provided helpful advice, and made the whole booking process straightforward. Communication was always clear, and it was reassuring to know that everything was taken care of.
I wouldn’t hesitate to use her services again and would happily recommend her to anyone looking for a reliable and knowledgeable travel agent.
May 1, 2026
Unprompted review
Reply from Hays Travel - Emma Marsh
Hi Samantha, thank you for your lovely review. It was a pleasure to book your holiday and I look forward to helping you with future travel plans! Emma x
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