Hays Travel - Emma Shirley Reviews 

Couldn’t have asked for a better person to have my first travel agent experience with. It’s like having your own 24/7
Personal concierge from start to finish. Extremely skilled and knowledgeable,thank you Emma

I’ve just got back from a 4 night trip to Paris and Lyon with my brother, all booked by Emma. She was so helpful throughout, answered all our questions and was always there if we needed anything. She even helped us look into the public transport, which made getting around so much easier. The hotels were in perfect locations for us too.

Really happy with everything and would definitely book through Emma again!

I just wanted to say thank you for an amazing service Emma has provided,with booking all the way throughout getting back. Always available for any questions,extremely knowledgeable in her field,will definitely book with Emma again

Its our first time Cruising and the help and advice given to us has been second to none ,literally everything has been sorted and arranged for us, so professional a delight too ,thankyou for making it so stress free for us ,am so looking forward to our Christmas cruise can't wait ,thankyou again Emma ☺️
Would absolutely 100 % recommend without a doubt 👍

An excellent service that takes away the stress of sorting out your holiday. Very efficient, polite abcd extremely helpful. Would highly recommend

Lovely to deal with, communication is spot on and all links sent superfast! Lots of information given too and any questions were answered promptly. Would definitely recommend . Can't wait for our Xmas Cruise !

Excellent service, always answered my questions and gave me all the information I needed, would definitely use again

Emma was fantastic from enquiry to getting booked, nothing seemed to much trouble.

Our booking experience with Emma and Rebecca Shirley was outstanding well informative and nothing was to much trouble certainly booking again through these lovely ladies

Emma answered all my questions and addressed my concerns with patience and understanding. I highly recommend her

Fab experience with Emma, discussed the tour we wanted, I asked lots of questions, all itineraries sent through ( 4 in total) gave us time to look at them all. Lovely experience and booked the our Trip to South Africa 5 stars 🌟

Really liked that we weren't rushed and could take our time to decide which was best for us 😀

First time using them and I was really impressed. Emma and Rebecca were both super helpful and put together a great itinerary for my multi-centre trip. Will 100% use them again.

Start to finish an easy process, great communication, extensive knowledge, five stars ⭐⭐⭐⭐⭐

Communication with Emma was excellent. She answered questions promptly about the trip. The payment options were explained.

No problems in booking lovely lady called Emma sorted al the holiday out for me

Emma has been so helpful,found us the perfect holiday, even looked and presented us with a cheaper/ better deal. Arranged all trips.
Lots of correspondence to keep us updated.
Perfect service and will be booking via Emma again.

⭐️⭐️⭐️⭐️⭐️

I can't express how amazing my holiday experience was, all thanks to Emma and Rebecca.From the very start, they took the time to understand exactly what I was looking for and tailored the perfect trip for me. Everything was planned to perfection, and every detail was handled with care.

The destination, accommodations, and activities were beyond what I imagined. I truly felt taken care of every step of the way. I couldn’t be happier with how smooth everything went, and I’m so grateful for her expertise and attention to detail. If you're thinking about booking a trip, don't hesitate to reach out to them – they'll make sure your holiday is unforgettable!

Thank you so much for making this holiday one of the best I've ever had! I'll definitely be booking with you again in the future!

Very helpful - even though i was indecisive, informative and will to go the extra mile to find suitable break for us.