Gemma was absolutely fabulous with helping me book my holiday to Florida Disney World. She was friendly, patient and gave me lots of different options to consider what would work best for me and my f... See more
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Fast, efficient friendly and good selection of holidays/hotels/resorts and combination of things given to make sure we got our perfect holiday. Couldn’t ask for more!! Definitely recommend and will be... See more
Gemma was amazing from start to finish. We have now booked two trips with her and both times, nothing was too much trouble to get the perfect accommodation, flights and board basis etc. Highly recomme... See more
Gemma was really patient and informative as I made various enquiries and then changes to the enquiries. She has a great knowledge of the destination we wanted and was able to discuss different options... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Gemma Randle, WS9, Walsall, United Kingdom
- 01922897909
4.4
Excellent
13 reviews
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Gemma was so professional and…
Gemma was so professional and knowledgable and got us a fantastic deal
September 24, 2024
Great service from start to finish!
Gemma was amazing from start to finish. We have now booked two trips with her and both times, nothing was too much trouble to get the perfect accommodation, flights and board basis etc. Highly recommend x
March 1, 2024
Friendly super service!
Fast, efficient friendly and good selection of holidays/hotels/resorts and combination of things given to make sure we got our perfect holiday. Couldn’t ask for more!! Definitely recommend and will be back for many more chances to help make memories!
February 7, 2024
All our boxes ticked !!
Listened to our requirements and Gemma went out of her way to meet them. We ended up with our dream holiday with all the boxes ticked. We are buzzing and couldn't be happier.
February 4, 2024
Excellent customer service
Excellent from enquiry to actual booking of holiday. Travel Consultant Gemma provided excellent customer service. Very organised and efficient.
Absolutely wonderful service provided would highly recommend.
January 19, 2024
Fantastic service
Gemma helped us throughout the whole booking and ensured everything we wanted from the holiday had been taken into account. A really professional yet personalised experience for us!
January 16, 2024
Brilliant experience
Brilliant experience, Gemma is so helpful and answered all of our questions before we even had to ask!! Her years of experience make the process so quick and easy
December 17, 2023
Friendly hellpfull pleasant staff good…
Friendly hellpfull pleasant staff good experience
November 22, 2023
Excellent service
Excellent service. Gemma was very helpful even when we changed our plans she was very understanding
November 12, 2023
Gemma was wonderful really helpful and…
Gemma was wonderful really helpful and made the whole process of choosing our next holiday really easy and enjoyable we are looking forward to booking more holidays with her
September 20, 2023
Really helpful and knowledgeable.
Gemma was really patient and informative as I made various enquiries and then changes to the enquiries. She has a great knowledge of the destination we wanted and was able to discuss different options. I have already recommended her to others. Nothing was too much trouble.
September 10, 2023
Gemma was excellent
Gemma was excellent. Made the whole booking process so simple and straightforward. We would highly recommend
July 7, 2023
Fabulous and Easy!
Gemma was absolutely fabulous with helping me book my holiday to Florida Disney World. She was friendly, patient and gave me lots of different options to consider what would work best for me and my family. I would recommend her to anyone, her customer service was first class and I will not hesitate to book with her again. Thank you!
July 3, 2023
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