I have booked 2 holidays through Hannah and have zero complaints. Tell Hannah what you want and she sorts it promptly. Really takes any stress out of booking a holiday. Couldn’t recommend enough! Than... See more
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Hannah was the perfect person to help us book our cruise. From the start of the process, Hannah has been so helpful and showed a willingness to answer all of our questions quickly and in a very friend... See more
Company replied
Hannah was great from start to finish never had such a quick booking. After seeing a deal from another travel site hannah not only matched it but got it slightly cheaper and even tho I was at work an... See more
Company replied
Great experience booking our family holiday with Hannah, I messaged with everything I wanted and within the hour Hannah had found us the ideal place. Once I agreed to book that holiday Hannah sent me... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Hannah Hughes, DL7, Northallerton, United Kingdom
- 1609622021
4.8
Excellent
75 reviews
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Exceptional service!
I have booked 2 holidays through Hannah and have zero complaints. Tell Hannah what you want and she sorts it promptly. Really takes any stress out of booking a holiday. Couldn’t recommend enough! Thank you x
August 10, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Hannah Hughes
Hello,
Thank you so much for your lovely review! It made my day to read your feedback. I'm so glad to hear you had a positive experience, and I can’t wait to help you again whenever you need.
Take care and speak soon!
Hannah
01609 622 021
Reply from Hays Travel - Hannah Hughes
Hello,
Thank you so much for your lovely review! It made my day to read your feedback. I'm so glad to hear you had a positive experience, and I can’t wait to help you again whenever you need.
Take care and speak soon!
Hannah
01609 622 021
A perfect booking
Hannah was the perfect person to help us book our cruise. From the start of the process, Hannah has been so helpful and showed a willingness to answer all of our questions quickly and in a very friendly way. Hannah clearly has good knowledge of cruise holidays as all of our emails were responded to with all the relevant information quickly. We will be more than happy for Hannah to book our next cruise holiday.
July 16, 2026
Reply from Hays Travel - Hannah Hughes
Hello,
Thank you so much for your lovely review! It made my day to read your feedback. I'm so glad to hear you had a positive experience, and I can’t wait to help you again whenever you need.
Take care and speak soon!
Hannah
01609 622 021
Found us the best deal even told us it…
Found us the best deal even told us it wasnt a lot to upgrade to full board
May 17, 2026
Reply from Hays Travel - Hannah Hughes
Hello,
Thank you so much for your lovely review! It made my day to read your feedback. I'm so glad to hear you had a positive experience, and I can’t wait to help you again whenever you need.
Take care and speak soon!
Hannah
01609 622 021
Hannah is second to none
Hannah has the patience of a saint... We had so many different places and hannah was able to determine which 1 would be best for us. She got us the best price for the dates we needed. Hannah has been amazing.
January 28, 2026
Reply from Hays Travel - Hannah Hughes
Hello,
Thank you so much for your lovely review! It made my day to read your feedback. I'm so glad to hear you had a positive experience, and I can’t wait to help you again whenever you need.
Take care and speak soon!
Hannah x
Five ⭐ …
Once again I tell Hannah what we would like and Hannah always delivers giving us a few holidays to choose from she’s a little star ⭐
January 23, 2026
Reply from Hays Travel - Hannah Hughes
Hello,
Thank you so much for your lovely review! It made my day to read your feedback. I'm so glad to hear you had a positive experience, and I can’t wait to help you again whenever you need.
Take care and speak soon!
Hannah x
100% First Class Service
Once again Hannah booked the exact holiday we asked for, would not book with anyone else
Excellent service and so friendly & efficient x
December 30, 2025
Reply from Hays Travel - Hannah Hughes
Thank you so much for your lovely review 🌟
I really appreciate your support and I’m so glad I could help with your travel plans ✈️🌴
Hope to help again soon 💚
Very helpfull,found us a great holiday…
Very helpfull,found us a great holiday at a very good price,got better deal than we expected everything was explained to us ,not rushed or pushed and gave good guidance,very pleased with the service we got.
November 29, 2025
Reply from Hays Travel - Hannah Hughes
Thank you so much for your lovely review 🌟
I really appreciate your support and I’m so glad I could help with your travel plans ✈️🌴
Hope to help again soon 💚
Hannah is very knowledgeable
Hannah is very knowledgeable, helpful and very personable
November 12, 2025
Reply from Hays Travel - Hannah Hughes
Thank you so much for your lovely review 🌟
I really appreciate your support and I’m so glad I could help with your travel plans ✈️🌴
Hope to help again soon 💚
Hannah could not of done more for us…
Hannah could not of done more for us and was fabulous from start to finish.
Could not recommend her enough guys, give her a call. xxx
October 18, 2025
Reply from Hays Travel - Hannah Hughes
Thank you so much for your lovely review 🌟
I really appreciate your support and I’m so glad I could help with your travel plans ✈️🌴
Hope to help again soon 💚
I would highly recommend Hannah for…
I would highly recommend Hannah for anyone looking for a knowledgeable and helpful travel advisor, she took time to explain the different ships, cabins etc and I felt very confident making my booking.
September 6, 2025
Reply from Hays Travel - Hannah Hughes
Hello,
Thank you so much for your lovely review! It made my day to read your feedback. I'm so glad to hear you had a positive experience, and I can’t wait to help you again whenever you need.
Take care and speak soon!
Hannah x
Very helpful agent
Very helpful agent. She gave good suggestions and was thorough with the details of the cruise.
August 21, 2025
Reply from Hays Travel - Hannah Hughes
Hello,
Thank you so much for your lovely review! It made my day to read your feedback. I'm so glad to hear you had a positive experience, and I can’t wait to help you again whenever you need.
Take care and speak soon!
Hannah x
Prompt efficient service with attention…
Prompt efficient service with attention to detail. Never let us down.
August 12, 2025
Reply from Hays Travel - Hannah Hughes
Hello,
Thank you so much for your lovely review! It made my day to read your feedback. I'm so glad to hear you had a positive experience, and I can’t wait to help you again whenever you need.
Take care and speak soon!
Hannah x
Hannah has been absolutely amazing
Hannah has been absolutely amazing. No issue was too small to deal with. She sorted everything and took the pressure out of booking our holiday. Thank you again Hannah. Wouldn’t hesitate to use you and Hays Travel again.
July 24, 2025
Reply from Hays Travel - Hannah Hughes
Hi David,
Thank you so much for your lovely review! It made my day to read your feedback. I'm so glad to hear you had a positive experience, and I can’t wait to help you again whenever you need.
Take care and speak soon!
Hannah x
Booking handled most professionally
Booking handled most professionally. Totally satisfied
June 28, 2025
Reply from Hays Travel - Hannah Hughes
Hello,
Thank you so much for your lovely review! It made my day to read your feedback. I'm so glad to hear you had a positive experience, and I can’t wait to help you again whenever you need.
Take care and speak soon!
Hannah x
Reply from Hays Travel - Hannah Hughes
Hi,
Thank you so much for your lovely review! It made my day to read your feedback. I'm so glad to hear you had a positive experience, and I can’t wait to help you again whenever you need.
Take care and speak soon!
Hannah x
Straight forward and easy
Straight forward and easy. Couldn’t fault Hannah her experience was tremendous. Cannot go any where else but Hays travel
May 20, 2025
Reply from Hays Travel - Hannah Hughes
Hello, thank you so much for taking the time to leave me a kind review! It was a pleasure to book your trip - I look forward to hearing how it went on your return! Any questions in the mean time please don't hesitate to contact me!
Best Wishes,
Hannah - 01609 622 021
Hannah was very helpful and…
Hannah was very helpful and professional, I would definitely book with her again. She responds quickly and did everything she said she would. fantastic service
April 29, 2025
Reply from Hays Travel - Hannah Hughes
Hi, thank you so much for taking the time to leave me a kind review! I hope you have had a great time on your hols! :)
Hannah a brilliant help and very…
Hannah a brilliant help and very competent caring and professional.
April 6, 2025
Reply from Hays Travel - Hannah Hughes
Thank you so much for your lovely review! It made my day to read your feedback. Thank you for booking with me again - it is a pleasure to book your holidays!
Take care and speak soon!
Hannah X
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