Hays Travel - Hayley Arnold Reviews 

28
TrustScore 4.5 out of 5

4.7

Personal Travel Consultant Hayley Arnold, BN11 Worhing, GB


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Rated 5 out of 5 stars

Hayley was brilliant with booking us a last minute holiday for this month , we gave her hardly any time and nothing was too much. The whole experience was really stress free and she found us the perfe... See more

Company replied

Rated 5 out of 5 stars

Hayley was very helpful in organising a last minute holiday for us. She kept in touch with us throughout the booking process and was able to offer us a discount too. It took the pressure off us organi... See more

Company replied

Rated 5 out of 5 stars

Hayley was so helpful with different ideas for our holidays this year, we booked 2 with her in the same week as she was competitive on pricing, easy to deal with and made the process so much easier. W... See more

Company replied

Rated 5 out of 5 stars

We had a great experience working with our travel agent - Hayley Arnold to book our cruise! From start to finish, everything was seamless and stress-free. She took the time to understand exactly what... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Hayley Arnold, BN11, Worhing, United Kingdom

  • 01634914135

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.7

All reviews

(28)

126,550 reviews in the last 12 months

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Rated 5 out of 5 stars

Hayley was fantastic at arranging our…

Hayley was fantastic at arranging our holiday. Super friendly and professional.

July 15, 2026
Unprompted review
Hays Travel - Hayley Arnold logo

Reply from Hays Travel - Hayley Arnold

Thank you so much for your 5 star review, it really means a lot and I am glad I could help!

Rated 5 out of 5 stars

Last minute holiday booking

Hayley was very helpful in organising a last minute holiday for us. She kept in touch with us throughout the booking process and was able to offer us a discount too. It took the pressure off us organising the holiday ourselves.

July 7, 2026
Hays Travel - Hayley Arnold logo

Reply from Hays Travel - Hayley Arnold

Thank you so much for your 5 star review! I am so pleased I could help you with your amazing cruise holiday, thank you once again x

Rated 5 out of 5 stars

Hayley was brilliant with booking us a…

Hayley was brilliant with booking us a last minute holiday for this month , we gave her hardly any time and nothing was too much. The whole experience was really stress free and she found us the perfect hotel for a family of 4. We will defo book through Hayley again , she was so helpful and we can’t wait for Holiday 😊

July 6, 2026
Unprompted review
Hays Travel - Hayley Arnold logo

Reply from Hays Travel - Hayley Arnold

Thank you so much for the lovely 5 star review, I am so pleased I could help find the perfect family holiday for you, thank you once again xx

Rated 5 out of 5 stars

Hayley is fabulous and Very helpful and…

Hayley is fabulous and Very helpful and professional helping us book a family holiday.

January 28, 2026
Hays Travel - Hayley Arnold logo

Reply from Hays Travel - Hayley Arnold

Thank you so much for your lovely 5 star review! Shelley always a pleasure booking your holidays! thank you x

Rated 5 out of 5 stars

Helpful Hayley at Hays!!

Hayley was so helpful with different ideas for our holidays this year, we booked 2 with her in the same week as she was competitive on pricing, easy to deal with and made the process so much easier. We will definitely use Hayley again! Don’t forget to ask about all the extras like airport parking, excursions etc as she can help with all of those! Thanks again ☺️

January 16, 2026
Hays Travel - Hayley Arnold logo

Reply from Hays Travel - Hayley Arnold

Thank so much for the 5 star review Lauren, I am so pleased I could help with your two lovely holidays for this year! I know you will have a fantastic time! Thank you once again x

Rated 5 out of 5 stars

Great experience

We had a great experience working with our travel agent - Hayley Arnold to book our cruise! From start to finish, everything was seamless and stress-free. She took the time to understand exactly what we were looking for, recommended the perfect cruise, and handled every detail with professionalism and care. Communication was prompt and clear, and we always felt confident knowing we were in expert hands. We can’t wait to book our next trip and highly recommend her to anyone planning a holiday!

January 10, 2026
Hays Travel - Hayley Arnold logo

Reply from Hays Travel - Hayley Arnold

Thank you so much for your lovely 5 star review Tanya. I am so pleased I could help book your 1st cruise holiday. I know you will all have a fantastic time, thank you once again x

Rated 5 out of 5 stars

Hayley has been absolutely amazing!

Hayley has been absolutely amazing in helping us book our holiday! This is the third holiday I’ve booked with her assistance, and every time she makes the process smooth and stress-free. Her support and attention to detail are outstanding. Thank you so much, Hayley, for all your help once again!

January 8, 2026
Hays Travel - Hayley Arnold logo

Reply from Hays Travel - Hayley Arnold

Thank you so much for the lovely 5 star review you kindly left me. I am so pleased I was able to help you again with your amazing holiday! thank you Chloe

Rated 5 out of 5 stars

Highly recommend Hayley

Hayley was absolutely fantastic from start to finish. She helped us plan and book our honeymoon to Japan and made the entire process smooth, stress-free, and genuinely exciting.

She took the time to really understand what we wanted, offered thoughtful recommendations, and was incredibly knowledgeable about destinations, travel logistics, and timings. Her attention to detail and clear communication gave us complete confidence throughout.

Planning a once-in-a-lifetime trip can feel overwhelming, but Hayley made it effortless. We couldn’t have asked for better support and would wholeheartedly recommend her to anyone looking to plan a special trip.

January 3, 2026
Hays Travel - Hayley Arnold logo

Reply from Hays Travel - Hayley Arnold

Thank you so much for the lovely 5 star review, I am so pleased I could help you with your amazing honeymoon and know you will have the best time! Your kind words mean the world to me thank you

Rated 5 out of 5 stars

Hayley Arnold

I emailed Hayley a representative of Hays and received an instant response and a quote, i could not do the first quote instantly came back with another nothing was to much trouble.

October 2, 2025
Hays Travel - Hayley Arnold logo

Reply from Hays Travel - Hayley Arnold

Thank you so much Sam for your 5 star review! I am so pleased I could help with your holiday! 😊

Rated 5 out of 5 stars

Hayley was great!

Hayley was great , we went over lots of
Options and finally found a hotel that suited us for a nice week away! Would recommend :)

July 30, 2025
Hays Travel - Hayley Arnold logo

Reply from Hays Travel - Hayley Arnold

Thank you for your 5 star review Charlie, it was a pleasure helping you find your perfect holiday, I am so pleased I could help. Thank you for booking with me 😊

Rated 5 out of 5 stars

ST HELENS SHOP HAYS CHURCH ST MERSEYSIDE

we was not sure when we arrived at hays travel where to go between cyprus or Portugal the sales assistant Ruby is a credit to your company help us both to make our mind up to meet all our need e.g early flight's all inclusive 4star near the centre where it busy and near the sea

April 30, 2025
Rated 5 out of 5 stars

Hayley has been taking care of our…

Hayley has been taking care of our family’s holiday bookings for the past 3 years. Hayley deals with all our requirement’s and takes the stress out of the entire booking process. Wether it be searching for a suitable hotel with the required facilities for my disabled parents or booking flights and seating, or arranging parking nothing is to much trouble..

Hayley delivers fantastic service every time and is our go to travel agent..

Hays Travel deliver 5 ⭐ serice everytime 👌

February 27, 2025
Hays Travel - Hayley Arnold logo

Reply from Hays Travel - Hayley Arnold

Thank you so much for your 5 star review! It is a pleasure always to help with your lovely family holidays! Your support means so much!

Rated 5 out of 5 stars

Hayley was amazing

Hayley was amazing at getting us the best price considering our other holiday was cancelled end October, we are now going middle November and honestly she was the best at giving us advice etc thank you Hayley xxx

October 13, 2024
Hays Travel - Hayley Arnold logo

Reply from Hays Travel - Hayley Arnold

Thank you so much for your 5 star review, this means so much, I am so pleased I could help with your holiday, have the best time xx

Rated 5 out of 5 stars

Hayley Arnold at Hays

Hayley was amazing. All we did was give her our holiday dates, and she came up with the perfect location and hotel for our requirements.....Took all the stress out of it. Highly recommended......😊

July 21, 2024
Hays Travel - Hayley Arnold logo

Reply from Hays Travel - Hayley Arnold

Thank you very much for your 5 star review, so pleased I could help with your perfect holiday.

Rated 5 out of 5 stars

Excellent help from Hayley Arnold at…

Excellent help from Hayley Arnold at Hays, very pleasant and easy to liaise with helping me make the right choice for my holiday 😀. Would go straight to Hayley again.

June 1, 2024
Hays Travel - Hayley Arnold logo

Reply from Hays Travel - Hayley Arnold

Thank you so much for your lovely 5 star review! It was a pleasure helping you with your holiday and hope you have a fantastic time!

Rated 5 out of 5 stars

Hayley found us the perfect holiday…

Hayley found us the perfect holiday package and was very helpful and prompt to respond.

April 24, 2024
Hays Travel - Hayley Arnold logo

Reply from Hays Travel - Hayley Arnold

Thank you very much for your 5 star review! I am very pleased I could help with your perfect holiday and I know you will have a fantastic time! Enjoy!

Rated 5 out of 5 stars

Great help fast booking.

Fast responses to messages. Clear detail of all questions covered. Very friendly and accommodating. Very pleased with the service we received.

April 19, 2024
Hays Travel - Hayley Arnold logo

Reply from Hays Travel - Hayley Arnold

Thank you so much for leaving me a 5 star review!

So pleased I could help with your fantastic cruise, and I am sure you will enjoy your very first sailing! Enjoy!

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