Spoke with Heather as i seen a cruise holiday online,Heather was very helpful from start to finish and went above and beyond,sent all paperwork Documents etc very quick. Would highly recommend Tha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Spoke with Heather as i seen a cruise holiday online,Heather was very helpful from start to finish and went above and beyond,sent all paperwork Documents etc very quick. Would highly recommend Tha... See more
Company replied
All I can say what another outstanding bit of work Heather has done for me and my friends. Nothing is a problem went back to Heather on 3 occasions as we were looking for the best flights and times... See more
Company replied
Very easy to book as Heather explained everything in detail.Found the whole booking experience a lot easier dealing with her than in the travel agents shop when booking a cruise for July . Won’t hesit... See more
Company replied
Heather at Hays is fantastic. We have now booked 5 holidays with her. She is responsive, friendly, knowledgeable and no question goes unanswered. Whether we ask her to find us something with very litt... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Heather Currie, EH32, Prestonpans, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Heather your sales assistant was very helpful, booked our cruise with no problem

Reply from Hays Travel - Heather Currie
All I can say what another outstanding bit of work Heather has done for me and my friends.
Nothing is a problem went back to Heather on 3 occasions as we were looking for the best flights and times. Not an issue for heather just got the job done.
Thanks Heather brilliant job.

Reply from Hays Travel - Heather Currie
Spoke with Heather as i seen a cruise holiday online,Heather was very helpful from start to finish and went above and beyond,sent all paperwork Documents etc very quick.
Would highly recommend
Thanks

Reply from Hays Travel - Heather Currie
Heather was Amazing . The knowledge and experience was great in giving us the confidence when asking about a holiday. Was very happy to answer questions and information. Nothing was too much .

Reply from Hays Travel - Heather Currie
We had seen a advertised on Holiday via Heather on social media who works for Hays, it was a family friendly trip to the Maldives. From the first point of contact to booking the holiday all we have to say is good things. Heather was able to listen to our requirements was able to be flexible and adjust in order to help our holiday be more convenient for us for example the initial flights advertised were from London Gatwick, Heather was able to source flights for the same price from Manchester along with a change of time that was much better for us and our children.
We also have an unborn child due In July, Heather was quick to assure us that our new child could be added on to the booking when she is born and all that she needed was a few simple details to add our new child onto the booking.
The whole transaction was informative, simple and stress free, I would highly recommend Heather at Hays Travel

Reply from Hays Travel - Heather Currie
Heather was very helpful from first email query to the final booking. Nothing was too much trouble and she was happy to price up various different options.

Reply from Hays Travel - Heather Currie
I booked our holiday through Heather Currie who was extremely helpful. I was initially just looking for more information but decided to book once I had spoken with Heather. She was very knowledgeable and so friendly it made the call a joy, nothing was a bother to her. Thank you, Heather.

Reply from Hays Travel - Heather Currie
Heather is always very helpful and professional.
Everything from initial enquiries to the booking is sorted in a very timely manner.
That’s why we regularly use Heather as she is so good and very helpful.

Reply from Hays Travel - Heather Currie
Heather was very helpful and answered all questions I had

Reply from Hays Travel - Heather Currie
From the initial enquiry to the booking confirmation everything was handled brilliantly. Nothing was too much trouble and Heather the agent was able to answer all my questions with confidence. This is my 3rd booking with Hays Travel and I will continue to recommend Hays to my friends and family.

Reply from Hays Travel - Heather Currie
Very straight forward process and excellent service. Heather was very helpful and understanding of our requirements.

Reply from Hays Travel - Heather Currie
Heather Currie is very knowledgeable and we trust her to help whenever we go on holiday

Reply from Hays Travel - Heather Currie
Heather was exceptionally good and totally exceeded our expectations with our holiday enquiry and we didn't hesitate booking straight away which is very unusual for us and I'm sure that says everything you need to know.

Reply from Hays Travel - Heather Currie
Heather was great
Gave lots of information and really pleasant to deal with
Process was so easy

Reply from Hays Travel - Heather Currie
Fantastic knowledge heather was very welcoming I trusted her immediately

Reply from Hays Travel - Heather Currie

Reply from Hays Travel - Heather Currie
Heather is helpful, reliable, honest and friendly. The booking process is always stress free and simple. I wouldn’t hesitate to recommend her.

Reply from Hays Travel - Heather Currie
Heather was just so lovely and amazing.. our 1st family cruise, didn’t have a clue what to do, Heather just done it all for me. Fabulous service and very friendly. Hays should be well proud of her 🚢🥇

Reply from Hays Travel - Heather Currie
Heather is fantastic to speak to,very professional at what she does,very helpful

Reply from Hays Travel - Heather Currie
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.