I was a pain in the bum asking for diff holidays in diss places/times and yet Heidi replied swiftly with every request I made. I then ended up getting a last minute holiday as passports turned up whic... See more
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Lovely lady who made booking really easy. I gave her all the details of what I was after and she came up with 4 options to pick from. I have known her via another agency for over 10 years and ive... See more
Heidi is great and passionate at her job and that’s very clear to see! She always go above and beyond to help you! We have booked holidays with Heidi and won competition with her also and she is so he... See more
Company replied
Heidi has been incredible organising our holiday with very particular criteria due to have 3 children with SEN. She thought of everything and organised assistance that we didn’t know we were entitled... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Heidi Evans, DE21, Derby, United Kingdom
- 01332890860
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Lots of help
Lots of help, good knowledge and always not a problem
Heidi is a great agent
Heidi was amazing
Heidi was amazing, it’s the first time I have booked a holiday on my own and she made it very simple for me. She was polite and professional while making it a funny chat. Highly recommend Heidi. Thank you so much.
Very helpful , very patient The help that Heidi gave me from the…
The help that Heidi gave me from the start was amazing ,she explained everything and answered all my questions ,was very patient with me and helped me find what I wanted
I was a pain in the bum asking for diff…
I was a pain in the bum asking for diff holidays in diss places/times and yet Heidi replied swiftly with every request I made. I then ended up getting a last minute holiday as passports turned up which I wasn’t expecting and Heidi literally searched high and low for me and went above and beyond from start to finish. Even checked in half way through our trip. Can’t thank her enough as I had never booked a holiday myself before and had no clue where to start!
Lovely lady who made booking really…
Lovely lady who made booking really easy. I gave her all the details of what I was after and she came up with 4 options to pick from.
I have known her via another agency for over 10 years and ive always felt very looked after from our very first holiday hence why we always go back.
Being a single parent taking little ones abroad on my own was a huge mile stone and ive never looked back.
I know we are going to have a fantastic time booing through Heidi as we have done every year so far.
Heidi went more than the extra mile to…
Heidi went more than the extra mile to source our holiday and reassured us that if we think of anything after booking just to ask x
Heidi has been incredible organising…
Heidi has been incredible organising our holiday with very particular criteria due to have 3 children with SEN. She thought of everything and organised assistance that we didn’t know we were entitled to. We would not have had as good experience if we didn’t use Heidi to organise the holiday. Thank you!
Heidi went above and beyond
Heidi went above and beyond, was really helpful and got us a great deal. Nothing was too much trouble for her will definitely book with her again 😁
May use AI-assist with repliesRead more
Looking to book a holiday to Kos
Looking to book a holiday to Kos, and Heidi was absolutely brilliant and beat all the other prices.
I won't book with anyone else now 😀

Reply from Hays Travel - Heidi Evans
Holiday to Crete
Very professional and friendly service nothing to much trouble for Heidi answered all our questions without hesitation very easy to talk

Reply from Hays Travel - Heidi Evans
Made booking my holiday easy and…
Made booking my holiday easy and straightforward

Reply from Hays Travel - Heidi Evans
Very good service and very helpful
Very good service and very helpful, friendly would book again thank you Heidi love M&M

Reply from Hays Travel - Heidi Evans
Heidi was really efficient and made…
Heidi was really efficient and made sure we got the room we wanted at the best price possible.

Reply from Hays Travel - Heidi Evans
Excellent service from Heidi
Excellent service from Heidi, she is very friendly and very helpful, the booking experience was easy and efficient, would book again with Heidi. Nothing was too much trouble.

Reply from Hays Travel - Heidi Evans
1st Class Service.
Dealt with Heidi, and can not say a bad word against her, and the booking experience, which was so quick and easy.
Having initially contacted Heidi from a Facebook post advertising a holiday, I asked her to look into an alternative hotel that I had seen and was interested in and she was more than happy to do.
Smooth booking process, great communication, friendly service.
Will definitely use Heidi again for future booking.

Reply from Hays Travel - Heidi Evans
Heidi is fab
Heidi is great and passionate at her job and that’s very clear to see! She always go above and beyond to help you! We have booked holidays with Heidi and won competition with her also and she is so helpful and friendly with every step! Highly recommend Heidi when booking your holiday!!

Reply from Hays Travel - Heidi Evans
Holidays
Booked a holiday through heidi at hays travel .nothing was too much trouble whatever I asked heidi did her best to answer my questions .she is so knolegable which is great .I would definitely recommend heidi ...she really looks after you .

Reply from Hays Travel - Heidi Evans
5 ⭐ for Heidi Evans @ Hays...
Heidi really helped with booking a complicated 6 person group holiday. Asked all the right questions and filled me with confidence she had everything sorted. Thanks, would deffo reccomend

Reply from Hays Travel - Heidi Evans
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