Jackie has been extremely helpful in assisting us to find our perfect holiday. We’ve had very specific requests with dates and locations! Emails have been responded to promptly and always polite and c... See more
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This is the second time we have used Hays Travel to book our holiday. We were delighted first time and Jackie Kirby has done it again! Booking online has always been relatively easy in the past but Ja... See more
Company replied
Jackie Kirkby always provides an excellent choice of holiday for us, as she is thorough in asking what we are looking for, and knows us so well after years of great trust and service.
Company replied
Jackie! Although I didn't catch her last name so for reference it's a Caribbean cruise in Nov 23. First time cruiser, didnt have a clue what I wanted. I had lots of questions but Jackie just seemed... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jackie Kirby, EX21, Shebbear, United Kingdom
- 01409 295592
4.7
Excellent
49 reviews
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Booking through Jackie, always an excellent experience
As always, booking through Jackie was an excellent experience always freindly, professional and thorough
July 31, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The agent made the booking process very…
The agent made the booking process very straightforward and helped with the process for an older traveller.
July 7, 2026
Reply from Hays Travel - Jackie Kirby
Thank you very much for your kind feedback, it's much appreciated! Always a pleasure booking your holidays. I'm sure this one will be just as lovely as your previous ones.
Best Wishes,
Jackie
Jackie Kirkby always provides an…
Jackie Kirkby always provides an excellent choice of holiday for us, as she is thorough in asking what we are looking for, and knows us so well after years of great trust and service.
May 29, 2026
Reply from Hays Travel - Jackie Kirby
Dear Tommy & Roslyn,
Thank you for your kind feedback, it's much appreciated. Here's to many more enjoyable holidays!
Jackie Kirby.
Reply from Hays Travel - Jackie Kirby
Hi Hilary,
Thank you for the kind feedback, always a pleasure. Another holiday to look forward to!
Kind Regards
Jackie
Attention to details …
Always listening to what we like distance, type of hotel, activities, facilities, time of flights and knows what we don't like and because we have used Jackie so much asks how we are doing and family and like wise
January 12, 2026
Reply from Hays Travel - Jackie Kirby
Hi Karen,
Thank you very much for the positive feedback, it's much appreciated. Always a pleasure having a catch up whilst booking your next holiday!
Best wishes,
Jackie Kirby
Jackie is always very much on the…
Jackie is always very much on the ball-excellent
September 30, 2025
Reply from Hays Travel - Jackie Kirby
Hi Michael,
Thank you for your kind feedback, it's much appreciated. Enjoy your forthcoming holiday!
Kind Regards
Jackie Kirby
Jackie is an expert travel consultant
Jackie is an expert travel consultant. Always gives us options that suit our families needs together with all the information to have a great holiday. Thanks Jackie!
September 3, 2025
Reply from Hays Travel - Jackie Kirby
Hi Gemma,
Thank you very much for your kind words and positive review. It's much appreciated and it's always a pleasure sorting out holidays for the Bell clan!!
Best Wishes
Jackie
01409295592
As always Jackie is amazing
As always Jackie is amazing ! that’s why we book with her year upon year, thank you jackie xx
August 16, 2025
Reply from Hays Travel - Jackie Kirby
Hi Claire,
Thank you for your kind feedback, it's very much appreciated. It's always a pleasure having a catch up when we get your next holiday booked!
Speak soon.
Best Wishes,
Jackie K
Very prompt and efficient. Went out of her way to ensure exact what we wanted
Very prompt and efficient
August 10, 2025
Reply from Hays Travel - Jackie Kirby
Hi Jackie,
Thank you very much for your kind feedback, it's very much appreciated. It was a pleasure booking your trip and I'm sure you'll have a lovely time.
Kind Regards
Jackie
Always very friendly
Always very friendly never too much trouble to find what we are looking for.
Booked with Jackie at Hays travel for years .
February 13, 2025
Reply from Hays Travel - Jackie Kirby
Hi Claire,
Thank you very much for your kind feedback. It's always a pleasure booking the family holidays! I'm sure this one will be just as enjoyable.
Kind Regards
Jackie
Fantastic experience
Fantastic experience, knowledgeable and very helpful helped to find exactly what we wanted!!
January 4, 2025
Reply from Hays Travel - Jackie Kirby
Hi Karl,
Thank you for the positive feedback, it's very much appreciated. I'm sure you'll have an amazing time!
Kind Regards,
Jackie
We have used Jackie to book family…
We have used Jackie to book family holidays on several occasions now. She works hard to find the best price, as well as being friendly, approachable and knowledgeable about different resorts.
December 5, 2024
Reply from Hays Travel - Jackie Kirby
Hi Nina,
Thank you very much for your kind feedback. It's very much appreciated. I'm sure you and the family will have a lovely holiday next year.
Kind Regards,
Jackie
Jane Jeans most helpful in finding and…
Jane Jeans most helpful in finding and communicating with us to find our perfect holiday
December 4, 2024
Jackie is great
Jackie always works quickly and effectively to find the holiday we want. Offers a number of options and is there to book immediately to get th best prices. Brilliant
October 25, 2024
Reply from Hays Travel - Jackie Kirby
Hi Nick,
Thank you for your kind feedback. It's always a pleasure finding holidays for you. I'm sure you'll enjoy the next one as much as the others you've been on.
Kind Regards,
Jackie
Jackie was fab
October 27, 2024
Responsive and great attention to detail
July 19, 2024
Reply from Hays Travel - Jackie Kirby
Hi Jane,
Thank you for your kind feedback. We got there eventually and I'm sure you'll have a lovely time!
Best Wishes
Jackie
Jackie again was more than helpful and…
Jackie again was more than helpful and fullfilled our every request and need
May 16, 2024
Reply from Hays Travel - Jackie Kirby
Hi Barbara & Barry,
Thank you very much for the positive feedback, it's very much appreciated. I'm sure you and the family are going to have an amazing time!
Kind Regards
Jackie
jackie made it great always helpful…
jackie made it great always helpful nothing too much trouble
April 14, 2024
Reply from Hays Travel - Jackie Kirby
Hello Derek & Betty,
Thank you for the positive review, always appreciated. Roll on your next holiday!
Kind Regards
Jackie
Booking made easy
Can’t believe how easy Jackie makes booking the holiday, always friendly and helpful, knows what we like and really takes care of us. Such a pleasure to deal with 👏👏
April 5, 2024
Reply from Hays Travel - Jackie Kirby
Hi Glyn,
Thank you very much again for the kind feedback. It's a pleasure having a chat and booking your holidays, you make it very easy for me. I'm sure you'll have a lovely time in Egypt though you have a bit longer to wait than usual!
Kind Regards
Jackie
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