Jonathan was a great help he definitely knows everything. Very helpful. I have booked a couple of holidays with him and would always use him. He is a great asset to your company.
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Personalised my holiday for me so it was right for me and my son. Was very patient whilst we decided which cruise we wanted to go on as we gave him the different options we wanted to go on, once we... See more
Second time we have used Jonathan and can not do enough for us we will certainly be back again to use Jonathan, any little query he is always there to make sure everything is spot on. Highly recommend... See more
The personal service from our agent. Jonathan knows exactly what we like and always goes the extra mile.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Jonathan Smith, B92, Birmingham, United Kingdom
- 01618200799
4.5
Excellent
21 reviews
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Jonathan was a great help he definitely…
Jonathan was a great help he definitely knows everything. Very helpful. I have booked a couple of holidays with him and would always use him. He is a great asset to your company.
April 8, 2026
The personal service from our agent
The personal service from our agent. Jonathan knows exactly what we like and always goes the extra mile.
March 13, 2026
Outstanding service and follow up
February 7, 2026
My first cruise 🚢
Personalised my holiday for me so it was right for me and my son. Was very patient whilst we decided which cruise we wanted to go on as we gave him the different options we wanted to go on, once we chose the one we wanted he made it perfect for us. I would highly recommend him and will definitely choose Jonathan to book my next holiday!
Thankyou Jonathan, can’t wait for my first cruise!
From Kim :)
January 23, 2026
Jonathan was so helpful and he…
Jonathan was so helpful and he succeeded in all the requirements asked. We have already recommended him to our our family and friends.
January 5, 2026
Amazing experience from start to…
Amazing experience from start to finish, made the process so easy
January 14, 2026
Wonderful
Jonathan is fantastic, always helpful and friendly and has the clients best interests at heart. Repeat booker and I will be back!
December 6, 2025
Jonathan at Hayes travel 5* service highly recommended
Second time we have used Jonathan and can not do enough for us we will certainly be back again to use Jonathan, any little query he is always there to make sure everything is spot on. Highly recommend
October 16, 2025
I always book my holidays with…
I always book my holidays with Johnathan he is amazing and always finds me a great deal, hotels are always beautiful and I don't have to deal with booking everything separate. Thank you so so much ❤️
October 3, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Jonathon goes above and beyond to make…
Jonathon goes above and beyond to make booking a holiday a 5* experience, nothing is too much trouble, excellent service and a credit to Hays Travel.
August 17, 2025
Reply from Hays Travel - Jonathan Smith
Thank you so much for your wonderful review. Always a pleasure to help.
Jon made booking our holiday easy
Jon made booking our holiday easy. Nothing was too much trouble.
August 10, 2025
Reply from Hays Travel - Jonathan Smith
Thanks for you fab rating and review
Jonathan is excellent at his job
Jonathan is excellent at his job - the best!
He’s extremely knowledgeable, helpful, understanding and accommodating!
August 4, 2025
Reply from Hays Travel - Jonathan Smith
Thank you so much for your wonderful review, always a pleasure to help plan your trips
A customised service
A customised service with great attention to the clients wishes and plenty of sound advice
June 25, 2025
Reply from Hays Travel - Jonathan Smith
Thank you so much for a great review
Definitely would recommend Hay travel…
Definitely would recommend Hays travel consultant Jonathan to find you a great holiday. He his professional, caring and finds you value for money, any query you not sure of he willing to assist anyway possible.
June 9, 2025
Reply from Hays Travel - Jonathan Smith
Thank you so much for your wonderful review. It's always a pleasure to find your perfect holidays.
https://www.haystravel.co.uk/personal-travel-consultants/jonathan-smith/
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