Julie is amazing, she is always kind, professional and very efficient and always goes the extra mile to help with everything. Feels really reassuring and thats why we keep coming back.
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See what reviewers are saying
Julie planned the perfect Australia trip I told Julie what I wanted from my Australia adventure, and she put together an itinerary that nailed it — great hotels, ideal stopovers, and everything orga... See more
Julie spent lots of time looking into options for us. Always patient and understood what a family like ours was looking for. Recommended a hotel that we'd not considered and we're so pleased we booked... See more
Julie listened to our requirements, was great at communicating and found us an amazing holiday in Mauritius within our budget. We can’t wait to go! Whole process so far has been very easy and saved m... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Julie Chapman, SO19, Southampton, United Kingdom
- 02380 984062
4.7
Excellent
46 reviews
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Fantastic service - Travel Insurance
Fantastic service for annual travel insurance renewal. Julie was very knowledgeable and professional. Assisted me with additional health requirements.
August 2, 2026
Julie is exceptional
Julie is amazing, she is always kind, professional and very efficient and always goes the extra mile to help with everything. Feels really reassuring and thats why we keep coming back.
July 29, 2026
Julie planned the perfect Australia Trip 👌🏽
Julie planned the perfect Australia trip
I told Julie what I wanted from my Australia adventure, and she put together an itinerary that nailed it — great hotels, ideal stopovers, and everything organised exactly how I asked. I’ll 100% be booking with her again.
Thanks, Callum
April 26, 2026
First time cruise
Having never cruised before your representative explained everything very clearly and was so nice and enthusiastic I really felt at ease
February 26, 2026
Julie is amazing
Julie is amazing. Listens to what we are looking for in a holiday and always finds us some great options.
Never lets us down and is always quick to respond and keeps us informed.
February 21, 2026
Julie is always really helpful and very…
Julie is always really helpful and very knowledgable
January 6, 2026
Great service & experience
Super knowledgeable and nothing is too much trouble. A great booking experience!
September 20, 2025
A short notice request for a cruise was…
A short notice request for a cruise was handled exceptionally well by Julie Chapman. We got what we wanted so thanks
April 3, 2025
Friendly and quick response to questions
January 30, 2025
Julie was so helpful!
Julie was so helpful, gave lots of advice and talked though the different options that were available to us.
November 22, 2024
Totally understood what we were looking for!
Julie spent lots of time looking into options for us. Always patient and understood what a family like ours was looking for. Recommended a hotel that we'd not considered and we're so pleased we booked. We can't wait for summer 2025! Thank you Julie... we'll definitely get in touch when we're booking our. next holiday.
October 24, 2024
We were recommended Julie through a friend
We were recommended Julie through a friend and I'm so glad we’ve found her.
Julie organised our first family holiday last year and from the first our first message/phone call she has been amazing. Based on the our experience we have now booked our 2025 holiday and would highly recommend using Julie.
February 5, 2024
Very friendly and listened and took in…
Very friendly and listened and took in everything we wanted for our next holiday
August 24, 2024
Book with Julie!!
Julie is a fantastic travel agent! She listened and took the time to help us, making sure we had booked the perfect holiday. Nothing was too much of an ask and we didn’t feel rushed into making a decision.
Would completely recommend!
August 12, 2024
Once in a lifetime trip to Lapland
I gave Julie a list of things that were a must for our trip and left the rest to her to find us the trip of a lifetime and she certainly delivered. She kept us well informed about where we have booked what there is to do around where we are staying plus hints and tips. We can’t wait to go to Lapland!!
July 27, 2024
Happy days
Well In formed about the cruise and the ports we will stop at and the transfer on to ship
May 18, 2024
First time using travel agent
Julie listened to our requirements, was great at communicating and found us an amazing holiday in Mauritius within our budget. We can’t wait to go! Whole process so far has been very easy and saved me hours of searching! Thank you
May 5, 2024
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