Always a pleasure to book with Katrina Dolan , she goes above and beyond , so knowledgeable and makes booking so easy . This booking was for four couples needing different seats on the plane and diff... See more
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Have a booked a few holidays with hayes/katrina. Cannot fault them. So helpful, so patient, everything explained, and every holiday has been spot on and exactly what we expected. SUPERB SERVICE AND RE... See more
Company replied
Katrina was extremely helpful and really lovely and she was extremely patient considering I was being a handful! She is the best, highly recommend using her whenever you can.
Company replied
Always a pleasure to work with Katrina and sorts everything promptly. She always remembers that I need assistance and deals with it.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Katrina Dolan, EN3, Enfield, United Kingdom
- 2034117604
4.6
Excellent
44 reviews
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Always a pleasure to book with Katrina…
Always a pleasure to book with Katrina Dolan , she goes above and beyond , so knowledgeable and makes booking so easy .
This booking was for four couples needing different seats on the plane and different hotel room types all made easy by Katrina 10/10 as always
February 15, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
A great travel rep
As always katrina my travel rep goes above and beyond. Thank you for all your help
November 2, 2025
Reply from Hays Travel - Katrina Dolan
my pleasure as always 😊
Reply from Hays Travel - Katrina Dolan
Thank you Linda,my pleasure as always
Katrina…is the best
Always a pleasure to work with Katrina and sorts everything promptly. She always remembers that I need assistance and deals with it.
May 29, 2025
Reply from Hays Travel - Katrina Dolan
thankyou Lisa, glad we could get u all sorted😊
Have a booked a few holidays with…
Have a booked a few holidays with hayes/katrina. Cannot fault them. So helpful, so patient, everything explained, and every holiday has been spot on and exactly what we expected. SUPERB SERVICE AND RESULTS. thank you
May 29, 2025
Reply from Hays Travel - Katrina Dolan
Thank you Leah, is always my absolute pleasure x
Wonderful experience
Wonderful experience. I would recommend Katrina to take care of everyones holiday requirements. 100% professional knowledgeable friendly and helpful. Answered all my questions .Many thanks Katrina .
February 8, 2025
Reply from Hays Travel - Katrina Dolan
Thankyou Martina, so excited for you all😍
Extras!
Managed to add us on to a previously booked holiday with other family members and get us on the same flight.
January 24, 2025
Reply from Hays Travel - Katrina Dolan
Thank you for your review Janice, you'll all have a great holiday together im sure!
Always book with Katrina always helpful…
Always book with Katrina always helpful with everything we need excellent service
January 30, 2025
Reply from Hays Travel - Katrina Dolan
ah thank you Mark, really appreciate yoir lovely review😊
Katrina has assisted me before with…
Katrina has assisted me before with previous holiday packages. Always helpful & gives me all the information I need.
November 9, 2024
Reply from Hays Travel - Katrina Dolan
thankyou Miriam, so excited for this one for you
Amazing prompt service
Amazing prompt service , kept me informed every step of the way and ensured we got the best deal . My go to travel agent . Amazing Kat Thank you x
October 20, 2024
Reply from Hays Travel - Katrina Dolan
thank you so much, my pleasure as always :)
Excellent help from Katrina
Katrina was extremely helpful and really lovely and she was extremely patient considering I was being a handful! She is the best, highly recommend using her whenever you can.
May 31, 2024
Reply from Hays Travel - Katrina Dolan
Thank you for your kind words Tommy, i'm so over the moon we could find you something. Let the holiday countdown begin !
Reply from Hays Travel - Katrina Dolan
Ah thanks so much for your lovely review Keeley😊
Katrina found the perfect holiday for…
Katrina found the perfect holiday for our family and booked it for us, quickly and efficiently, sending through confirmation immediately. Extremely helpful
February 13, 2024
Reply from Hays Travel - Katrina Dolan
Thank you for your lovely review Jill, its truly appreciated 😊
Excellent service
January 13, 2024
Reply from Hays Travel - Katrina Dolan
Thank you for your lovely review Ken very much appreciated😊
Katrina is our family’s go to travel…
Katrina is our family’s go to travel consultant, nothing is too much trouble, amazing product knowledge. Recommend Katrina 100%
January 8, 2024
Reply from Hays Travel - Katrina Dolan
my pleasure as always 😊
We have used Katrina for years
We have used Katrina for years. Always very friendly, reliable and attentive
December 7, 2023
Reply from Hays Travel - Katrina Dolan
Really appreciate your kind review, thankyou Sally😊
Katrina Dolan
Katrina
Is always prepared to go the extra mile to accommodate your needs tailoring the holiday to ensure you get the holiday you want
Highly recommend
June 30, 2023
Reply from Hays Travel - Katrina Dolan
Thank you so much for your lovely review. It was my pleasure :)
Katrina is very good at her job
Katrina is very good at her job, and very pleasant to deal with we’ve already booked again. 5 stars ⭐️
May 17, 2023
Reply from Hays Travel - Katrina Dolan
Really appreciate your feedback John, & Thanks again for booking with me:)
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