Contact Kerry Patterson at Hay’s to book our holiday. All went well with the booking and we are looking forward to the holiday later this year . Always polite and informative and alway nice to talk ab... See more
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Switch locationPersonal Travel Consultant Kerry Pattison, NE5 Newcastle Upon Tyne, GB
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We have used Kerry for booking holidays for over twenty years, and she’s always been helpful, professional and always seems to go that extra mile for us. Not to mention her other customers.
Company replied
As alway, Kerry looks after everything, and makes it so easy for us to find our perfect holiday. We can always trust Hays Travel for reliability and price.
Company replied
Excellent customer services, Kerry was very friendly, helpful and. Very knowledgable on her places. I will certainly be booking again with Kerry and will recommend her to my friends and family!
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Kerry Pattison, NE5, Newcastle Upon Tyne, United Kingdom
- 01915436992
4.6
Excellent
57 reviews
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Contactcalabonna Kerry Patterson at Hay’s to…
Contact Kerry Patterson at Hay’s to book our holiday. All went well with the booking and we are looking forward to the holiday later this year . Always polite and informative and alway nice to talk about holidays .
July 16, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Superb service from Kerrie as is always…
Superb service from Kerrie as is always the case. Can't highly recommend Kerrie enough and Hays travel. Always our go to person.
April 8, 2026
Reply from Hays Travel - Kerry Pattison
Thanks for the amazing review xx
Reply from Hays Travel - Kerry Pattison
Thanks for the amazing review xx
Easy to book holiday a very helpful…
Easy to book holiday a very helpful polite and cheerful rep will certainly be looking to book again
February 7, 2026
Reply from Hays Travel - Kerry Pattison
Thanks for the amazing review xx
Another booking with Kerry
Another booking with Kerry, helpful and patient and so knowledgeable.
February 15, 2026
Reply from Hays Travel - Kerry Pattison
Thanks for the amazing review xx
Kerry as always was fantastic from…
Kerry as always was fantastic from start to finish , found us a great holiday at a great price
February 12, 2026
Reply from Hays Travel - Kerry Pattison
Thanks for the amazing review xx
Kerry always gives us a personal caring…
Kerry always gives us a personal caring touch when booking our holidays. This time as always she was excellent.
January 29, 2026
Kerry is always helpful and…
Kerry is always helpful and professional and competitive when pricing
November 18, 2025
Reply from Hays Travel - Kerry Pattison
Thank you so much XX
Another holiday successfully booked…
Kerry has managed to book me a holiday at a great price again
September 29, 2025
Reply from Hays Travel - Kerry Pattison
Thank you so much XX
Brilliant service from Kerry Newcastle…
Brilliant service from Kerry Newcastle very friendly & nothing was to much trouble, 5 stars will definitely use again.
September 19, 2025
Reply from Hays Travel - Kerry Pattison
Thank you xx
Hays Travel are reliable and trustworthy.
As alway, Kerry looks after everything, and makes it so easy for us to find our perfect holiday. We can always trust Hays Travel for reliability and price.
August 15, 2025
Reply from Hays Travel - Kerry Pattison
Thank you so much x
Well done kerry
The home worker you employ is a great asset very experienced and friendly
May 1, 2025
Reply from Hays Travel - Kerry Pattison
thank you so much xx
Great holiday deal from Kerry
Very efficient and responsive, got a good deal on holiday, Kerry is friendly, helpful with good advice and very knowledgeable, excellent service.
January 5, 2025
Excellent customer services
Excellent customer services, Kerry was very friendly, helpful and. Very knowledgable on her places.
I will certainly be booking again with Kerry and will recommend her to my friends and family!
July 17, 2024
Reply from Hays Travel - Kerry Pattison
Thank you so much for the lovely kind words- It was a pleasure booking your holiday-Enjoy that plunge pool ! Kerry X
Fantastic experience …
So pleased with my booking experience with Kerry she is so professional, knowledgeable efficient & bubbly. She is an asset to Hays Travel & I would Definately book again with Hays Travel.
June 6, 2024
Reply from Hays Travel - Kerry Pattison
Thanks so much for the lovely words it really means a lot Thank you X
Kerry was so helpful and very quick and…
Kerry was so helpful and very quick and efficient to get us what we wanted with a large party
May 31, 2024
Reply from Hays Travel - Kerry Pattison
Hi Thanks so much for your 5 star review - Glad to get you all sorted on that lovely family holiday X
Outstanding customer service
Outstanding customer service received from Kerry Pattison for many years.
January 4, 2024
Reply from Hays Travel - Kerry Pattison
Thanks so much for these amazing comments - Always lovely to book your hols XXXXXX
Pleasant holiday shopping experience
Kerry was very pleasant,helpful and knowledgeable,makes for a happy customer 😊
January 11, 2024
Reply from Hays Travel - Kerry Pattison
Thanks Ashley for lovely comments once again XX
We have used Kerry for booking holidays…
We have used Kerry for booking holidays for over twenty years, and she’s always been helpful, professional and always seems to go that extra mile for us. Not to mention her other customers.
November 17, 2023
Reply from Hays Travel - Kerry Pattison
Hi Katharine - Thanks so much for your lovely comments. It means the world it really does- Thank you :)X
Kerry Pattison - First Class Travel Consultant
Have used Kerry to book my Holidays for Years - she is Reliable, Helpful & cant do enough for you, providing a First Class Service from start to finish.
October 21, 2023
Reply from Hays Travel - Kerry Pattison
Hi Craig
Thanks so much for the lovely kind words- It is always lovely to book you - Speak soon Kerry X
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