Hays Travel - Kevin Richardson Reviews 

50
TrustScore 4.5 out of 5

4.7

Personal Travel Consultant Kevin Richardson, NE28 6JL Wallsend, NE (England), GB


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Rated 5 out of 5 stars

Another one booked thanks to Kevin! What I asked for, Kevin delivered the goods. Already looking forward to this one, Japan in May 27. As always, Kevin went above and beyond and not only booked our ho... See more

Company replied

Rated 5 out of 5 stars

Quick and easy .Kevin very approachable , and saved me a great deal of stress . Thank you for amazing service . Yours Marion Magee The recomendations were excellent .Checking on line , looks stunni... See more

Company replied

Rated 5 out of 5 stars

Kevin had booked many a holiday for us, every one he makes sure he works until he gets the perfect holiday. Always there for any questions we have. Can’t fault his work, very professional and great fr... See more

Company replied

Rated 5 out of 5 stars

Kevin has just helped me book one of my dream holidays to Jamaica and it was such an easy/quick process. He gave some really good advice and recommendations on what to do/avoid. Will definitely be boo... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Kevin Richardson, NE28 6JL, Wallsend, NE (England), United Kingdom

  • 07734034032

4.7

Excellent

TrustScore 4.5 out of 5

50 reviews

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4.7

All reviews

(50)

118,322 reviews in the last 12 months

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Rated 5 out of 5 stars

Another one booked thanks to Kevin

Another one booked thanks to Kevin! What I asked for, Kevin delivered the goods. Already looking forward to this one, Japan in May 27. As always, Kevin went above and beyond and not only booked our holiday but also offered tickets for the bullet train whilst we’re there. Always a pleasure booking with Kevin

July 2, 2026
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Reply from Hays Travel - Kevin Richardson

Tony many thanks for your really kind review and lovely feedback, I really appreciate it.

As always, it was a pleasure booking your holiday for Japan. I know Fiona and yourself will have an absolutely amazing time because it is a fantastic itinerary.

I am so pleased that you are happy with my service and thankyou for booking with me once again.

Rated 5 out of 5 stars

Quick and easy .Kevin very approachable…

Quick and easy .Kevin very approachable , and saved me a great deal of stress .
Thank you for amazing service .
Yours Marion Magee
The recomendations were excellent .Checking on line , looks stunning

June 5, 2026
Unprompted review
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Reply from Hays Travel - Kevin Richardson

Marion many thanks for your really kind review and lovely feedback, I really appreciate it.

As always, it was a pleasure booking your 20 night Bali adventure. I know you will have a fantastic time.

I am so pleased that you are happy with my service and thankyou for booking with me.

Rated 5 out of 5 stars

Kevin had booked many a holiday for us

Kevin had booked many a holiday for us, every one he makes sure he works until he gets the perfect holiday. Always there for any questions we have. Can’t fault his work, very professional and great friendly guy. 100% recommend Kevin to find you your dream holiday.

April 18, 2026
Unprompted review
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Reply from Hays Travel - Kevin Richardson

Susan many thanks for your really kind review and lovely feedback, I really appreciate it.

As always, its a pleasure booking your holidays for you. It is such a shame that your latest holiday to Bali had to be cancelled and fully refunded because of the Middle East War. It was a fantastic itinerary and some beautiful hotels.

I know you will get to do this amazing holiday one day.

I am so pleased that you are happy with my service and many thanks for booking your holidays with me and supporting my business.

Rated 5 out of 5 stars

Another holiday booked with Kevin

Another holiday booked with Kevin. I wouldn't use anyone else. He is always happy to go the extra mile, very efficient and friendly. I would highly recommend him to anyone wanting to book their next holiday.

April 5, 2026
Unprompted review
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Reply from Hays Travel - Kevin Richardson

Barrie many thanks for your really kind review and lovely feedback, I really appreciate it.

As always, it was a pleasure booking your holiday to Disneyland Paris. I know how much you all love Disney.

I am so pleased that you are happy with my service and thankyou for booking with me.

I know you will have a fantastic holiday

Rated 5 out of 5 stars

Sorted holiday out with no bother i…

Sorted holiday out with no bother i would recommend Kevin to all my friends n family i wouldnt book with anyone else

April 5, 2026
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Reply from Hays Travel - Kevin Richardson

Sylvia many thanks for your really kind review and lovely feedback, I really appreciate it.

As always, it was a pleasure booking your holiday to Benidorm.

I am so pleased that you are happy with my service.

Once again, many thanks for booking with me and I hope you both have a fantastic holiday

Rated 5 out of 5 stars

Antarctica cruise with Celebrity Equinox…

Antarctica cruise with Celbrity Equinox plus a 3 day stop in Buenos Aires. Excellent booking experience with the very knowledgeable Kevin . Nothing was a problem. He explained everything we wanted to know before booking. The order was completed quickly and efficiently. Thank you Kevin . Much appreciated.

October 24, 2025
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Reply from Hays Travel - Kevin Richardson

Angela thankyou so much for your really kind review and lovely feedback.

It was a pleasure booking your Antarctica Cruise with 3 night pre cruise stay in Buenos Aires. What a spectacular that Lynn and yourself will have.

I am so pleased that you are happy with my service and thankyou so much for booking with me.

Rated 5 out of 5 stars

Holiday booked

Another great holiday booked with Kevin.
Thank you so much for doing this again.
You gave my some very good advice and very helpful tips that I wouldn't have thought off
Thank you for all you have done to find the most perfect hotel
You are just amazing at what you do .
Roll on 2027 coral sea sensatori here we come .

October 18, 2025
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Reply from Hays Travel - Kevin Richardson

Denise thankyou so much for your really kind review and lovely feedback, I really appreciate it.

As always, it was a pleasure booking your holiday to a luxury hotel in Egypt. I know you will both have a fantastic holiday.

I am so pleased that you are happy with my service. Thankyou for booking with me.

Rated 5 out of 5 stars

Kevin made the experience of booking a…

Kevin made the experience of booking a holiday so easy would recommend booking with him.

September 27, 2025
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Reply from Hays Travel - Kevin Richardson

Marette many thanks for your really kind review and lovely feedback, I really appreciate it.

As always, it was a pleasure booking to your holiday to Portugal in a beautiful hotel. I know you will both have a fantastic holiday.

Thankyou so much for booking with me and your loyalty and continued support. I am so pleased that you are happy with my service

Rated 5 out of 5 stars

Always good service and easy to get…

Always good service and easy to get good family holiday

September 24, 2025
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Reply from Hays Travel - Kevin Richardson

David many thanks for your really kind review and lovely feedback, I really appreciate it.

As always, it was a pleasure booking your family winter sun holiday to Lanzarote. The perfect time to escape the British winter.

Thankyou so much for booking with me and I am really pleased that you are happy with my service

Rated 5 out of 5 stars

We’ve just booked our winter holiday…

We’ve just booked our winter holiday with Kevin he was very co operative from the very the first message we sent him right up to the booking our holiday I couldn’t fault him at all and will be booking up again and would definitely recommend him to everyone

September 23, 2025
Unprompted review
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Reply from Hays Travel - Kevin Richardson

Sarah many thanks for your kind review and lovely feedback, I really appreciate it.

As always, it is pleasure booking your winter sun holiday to Lanzarote. What a perfect time to escape the winter blues, so you will all have a brilliant holiday.

I am so pleased that you are happy with my service and thankyou for booking with me once again.

Rated 5 out of 5 stars

Hassle free process

Kevin has just helped me book one of my dream holidays to Jamaica and it was such an easy/quick process. He gave some really good advice and recommendations on what to do/avoid. Will definitely be booking future holidays as I found it so much easier! Thank you so much again for all your help

September 23, 2025
Unprompted review
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Reply from Hays Travel - Kevin Richardson

Alysha many thanks for your really kind review and lovely comments.

It was a pleasure booking your holiday to Jamaica. Its such a beautiful place so I know you will both have an amazing holiday.

I am so pleased that you are happy with my service and thankyou so much for booking me with

Rated 5 out of 5 stars

Very helpful

Good customer service very helpful guy explained everything in detail

July 18, 2025
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Reply from Hays Travel - Kevin Richardson

Janice many thanks for your really kind review, it is much appreciated.

It was lovely to meet your group and a pleasure booking your holiday to Benidorm. I know you will all have a fantastic holiday.

I am so pleased that you are happy with my service. Thankyou for booking with me.

Rated 5 out of 5 stars

Always making booking a holiday easy

Kevin is genuinely one of the most helpful people I've dealt with when it comes to trying to book holidays, he does what he can to help us and get everything we require and needed for our trips,

Using Kevin for last 4 or 5 holidays I always contact him before I book anything

July 19, 2025
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Reply from Hays Travel - Kevin Richardson

Stuart many thanks for your really lovely review and kind words, I really appreciate it.

As always, it was a pleasure booking your trip to San Francisco, LA and Las Vegas. What an itinerary, I know you will all have a fantastic holiday.

I am so pleased that you are happy with my service. Thankyou so much for your loyalty and always booking with me.

Rated 5 out of 5 stars

Kevin was great explained everything to…

Kevin was great explained everything to us listen to our needs and was lovely to deal with would definitely book through him again great experience thank you

July 18, 2025
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Reply from Hays Travel - Kevin Richardson

Brenda many thanks for your really kind review, I really appreciate it.

Thankyou for inviting me to your weekly group meeting. It was lovely to meet you all, I had a lovely day.

I know you will all have a fantastic holiday in Benidorm.

I am so pleased that you are happy with my service. Thankyou for booking with me.

Rated 5 out of 5 stars

Kevin helped myself and 4 friends book…

Kevin helped myself and 4 friends book a cruise
As you can imagine he needed the patience of a saint as we tried to please everyone
He give us all the information we needed to help make a joint decision and it was an amazing price too
Thank you 🥰

June 27, 2025
Unprompted review
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Reply from Hays Travel - Kevin Richardson

Wendy thankyou so much for your lovely review, thats so kind of you.

It was a pleasure booking your group on the exclusive Party Cruise. You will all have so much fun and it will take you back to the 80's, 90's and 00's.

I am so happy that you are pleased with my service.

Once again, many thanks for booking with me

Rated 5 out of 5 stars

Just brilliant service from a…

Just brilliant service from a thoroughly decent human being. Booked with kevin a number of times and he never disappoints. Looks after the details and just makes holidaying that much easier. Thx Kevin xxx

June 18, 2025
Unprompted review
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Reply from Hays Travel - Kevin Richardson

Amanda thankyou so much for your really kind review and lovely comments, I sincerely appreciate it.

It was a pleasure booking your holiday to Croatia in an absolutely beautiful villa. I know you will all have a fantastic holiday.

I am so pleased that you are happy with my service. Thankyou for booking with me

Rated 5 out of 5 stars

I was given Kevins booking details,when…

I was given Kevins booking details,when I phoned up to book the same trip that the girls are going on ,Kevin was a polite guy and we'll mannered, Kevin went through the details and was very helpful and kind, I will recommend Kevin for future reference as a rep consultant.

May 31, 2025
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Reply from Hays Travel - Kevin Richardson

Many thanks for your really kind review Jane and your lovely comments, I truly appreciate it.

It was a pleasure booking you to go to Vienna for the spectacular Christmas markets. What a fantastic time you will all have.

I am so pleased that you are happy with my service and thankyou for booking with me

Rated 5 out of 5 stars

First class service

I have used Kevin’s services for many years and attention to detail is second to none! He knows exactly what I want before I do. He is a font of knowledge and goes above and beyond. Thank you Kevin for always looking after me and finding me the best deals.

May 10, 2025
Unprompted review
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Reply from Hays Travel - Kevin Richardson

Donna thankyou so much for your really kind review and lovely comments.

It was an absolute pleasure booking your amazing holiday to Mexico in a fantastic hotel. What a holiday you and Simon are going to have.

I am so pleased that you are happy with my service and thankyou for booking with me again.

Rated 5 out of 5 stars

Agent kevin richardson very helpful…

Agent kevin richardson very helpful and got me a good deal

May 9, 2025
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Reply from Hays Travel - Kevin Richardson

Linda many thanks for your really kind review and lovely feedback, I really appreciate it.

As always, it was a pleasure booking your group to the beautiful Salou. You will all have a fantastic holiday.

I am so happy that you are pleased with my service. Thankyou for booking with me again.

Rated 5 out of 5 stars

Another holiday booked through Kevin

Another holiday booked through Kevin. Always makes it easy, always finds an amazing holiday with all that we want included. Great friendly guy. Definitely recommend booking your holiday with Kevin.
Thank you again 🙏🏻

May 12, 2025
Unprompted review
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Reply from Hays Travel - Kevin Richardson

Susan many thanks for your lovely review and really kind comments, I truly appreciate it.

As always, its a pleasure booking your holiday to Jamaica for Peter and yourself. My favourite holiday in Jamaica. I know you will both have a fantastic holiday.

I am so pleased that you are happy with my service and thankyou for booking with me once again.

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