What can I say ,, my experience of booking with you was 10/10 … I changed my mind around 3 times🙈… you helped me choose the perfect holiday for me and my precious family 🥰.., we had that many conver... See more
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Leanne was amazing! So helpful and patient(!!), after numerous quotes requested for different places/dates - nothing was too much trouble for her. Offered really competitive pricing too which was... See more
Company replied
Leanne was fantastic, thank you so much for your help! I was going round in circles searching for the right hotel. I'd contacted other agents, but Leanne understood straight away what I was looking fo... See more
Company replied
Another great experience booking our second holiday through Leanne, very helpful quick to reply and always finds us a better deal. When the flight times didn’t work for us on a holiday we really wante... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Leanne Rogers, DN6, Doncaster, United Kingdom
- 01302319130
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1st class travel agent !!!!
What can I say ,, my experience of booking with you was 10/10 … I changed my mind around 3 times🙈… you helped me choose the perfect holiday for me and my precious family 🥰.., we had that many conversations you feel like a very good friend … thank you for all your patience and time … your a star …and a credit to hays travel ….
May use AI-assist with repliesRead more
Leanne made the whole process so easy…
Leanne made the whole process so easy and she was extremely helpful. Really appreciate everything she did to sort out the holiday for us

Reply from Hays Travel - Leanne Rogers
Good communication and found just what…
Good communication and found just what I was looking for

Reply from Hays Travel - Leanne Rogers
Amazing service
Amazing service. Holiday booked within less than an hour! Fantastic price too!
Excellent communication throughout
Excellent communication throughout. Kelly (part of Leanne’s team) was great suggesting and giving us all the different options.
So easy to book an holiday through
So easy to book an holiday through!
Cheaper than i could find online
Responsive even on a bank holiday.
2nd booking and be more to come im sure
Leanne was very helpful
Leanne was very helpful, responses were quick and clear, even though I was worried about booking a holiday this way

Reply from Hays Travel - Leanne Rogers
Amazing service as always.
Leanne at at Hays Travel is always the best. So efficient - super responsive to messages. Even went the extra mile for me knowing I have mobility issues and arranged assistance at the airport. Exceptional service, highly recommended and a repeat booking. You can really trust her with your holiday plans.

Reply from Hays Travel - Leanne Rogers
She was very helpful and a really nice…
She was very helpful and a really nice woman

Reply from Hays Travel - Leanne Rogers
Leanne was very helpful and I’ve been…
Leanne was very helpful and I’ve been looking for a deal for a few months and Leanne got me a good price

Reply from Hays Travel - Leanne Rogers
10/10 Experience!
Leanne was absolutely fantastic, so thorough and extremely helpful. I've got an amazing trip to Turkey booked with my children in the most gorgeous five star hotel for the best price on the market. Forever grateful, highly recommend.

Reply from Hays Travel - Leanne Rogers
Zero deposit offer
Zero deposit offer! The service was absolutely amazing during the booking process and finding the right holiday at the price, I couldn’t fault Leanne’s dedication to securing the booking and the time given,
BUT then once all secured.. I then get a message asking for bank details for the payments. Not a problem! BUT I get this while at work so I don’t see the message.
The message saying I need to send by 5pm or they are cancelling my booking!! I also then get a call while I am at work from
HAYS head office! The bank details were not urgent in my option. It was booked on a zero deposit and I was at work with no access to my phone the next day. I had no issue sending them but I was at work! That ruined my experience overall!

Reply from Hays Travel - Leanne Rogers

Reply from Hays Travel - Leanne Rogers
Sen family x
Leanne always there no matter what time of day or anything. This will be my 2nd booking with her x

Reply from Hays Travel - Leanne Rogers
Amazing as always will always book my…
Amazing as always will always book my holidays with Leanne and her team as best around :)

Reply from Hays Travel - Leanne Rogers
Thank you
Leanne and the Team were very quick to respond and helped me book a great holiday, they answered all the questions I had. Thank you :-)

Reply from Hays Travel - Leanne Rogers
Leanne made it very easy
Leanne made it very easy, taking care of every step of booking the holiday and answering and questions, very prompt replies .

Reply from Hays Travel - Leanne Rogers
Absolutely fantastic so far
Absolutely fantastic so far, Leanne went above and beyond to get our holiday arranged,smooth and simple process and we are super excited!

Reply from Hays Travel - Leanne Rogers
Really great experience from start to…
Really great experience from start to finish , highly recommend 😀 xx

Reply from Hays Travel - Leanne Rogers
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