Just booked our holiday with Louise, she has been absolutely brilliant and made the whole process so smooth and easy! Been a lovely experience! 💖
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Switch locationPersonal Travel Consultant Louise Edge, PL25 4PT St Austell, South West (England), GB
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We recently booked a family holiday with Louise for a 70th Birthday celebration. She managed to meet all of our tricky criteria as it was a group booking with different types of rooms and people of al... See more
Company replied
Thank you so much Louise for booking our next family holiday. Louise was very professional and knowledgeable, nothing was too much to ask. She was able to adapt the booking to suit the needs for our s... See more
Company replied
Louise has booked our holiday for next year, she very quickly found us the most beautiful hotel within our budget & it was so easy to book! Very helpful & professional! Highly recommended
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Louise Edge, PL25 4PT, St Austell, South West (England), United Kingdom
- 01726806563
4.6
Excellent
20 reviews
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Just booked our holiday with Louise
Just booked our holiday with Louise, she has been absolutely brilliant and made the whole process so smooth and easy! Been a lovely experience! 💖
February 10, 2026
Unprompted review
Reply from Hays Travel - Louise Edge
Thank you so much for your lovely review Elle. I'm so glad I could help and I hope you and your partner have the best time away.
Reply from Hays Travel - Louise Edge
Thank you so much for your kind review, I'm so glad I could help you plan something special for your birthday.
Lou was brilliant at accommodating my…
Lou was brilliant at accommodating my specifications regarding my first single mum holiday!
January 16, 2026
Reply from Hays Travel - Louise Edge
Thanks for your lovely review Chloe, glad I could help
Reply from Hays Travel - Louise Edge
Thank you so much Lynn,
I am so happy booking your holiday was quick and easy, providing great service.
Louise
Great Service
Louise took all the details for my holiday request and promptly got back to me with a quote which was a great price so we booked
Thankyou Louise
January 25, 2026
Reply from Hays Travel - Louise Edge
Thank you so much Elaine, I really appreciate your review. And I hope you have the best time away with your family. Louise
Louise was very knowledgeable and happy…
Louise was very knowledgeable and happy to answer any questions I had.
Happy to use her again to book for future holidays x
January 10, 2026
Reply from Hays Travel - Louise Edge
Thank you so much Lorna, I appreciate your kind words and look forward to assisting you again!
Thank you so much Louise for booking…
Thank you so much Louise for booking our next family holiday. Louise was very professional and knowledgeable, nothing was too much to ask. She was able to adapt the booking to suit the needs for our small children - we are so excited!
December 2, 2025
Reply from Hays Travel - Louise Edge
Thank you so much for your lovely review! It was an absolute pleasure helping you plan your next family holiday. I’m so glad to hear you felt supported throughout the booking process, and that I could tailor everything to suit your little ones.
If you need anything at all before you travel, I’m always here to help! 🌟✈️
Very thourough and heloful throughout…
Very thourough and heloful throughout the process h8ghl6 rec9mend
November 7, 2025
Reply from Hays Travel - Louise Edge
Thank you so much for your kind words! I’m delighted to hear you found the process thorough and helpful. Your recommendation means a lot, and I’m always here if you need assistance with future travel plans. Safe travels and thank you again for choosing me!
Wonderful experience
Louise went above and beyond with helping me to book a holiday as I’ve never done it before
November 18, 2025
Reply from Hays Travel - Louise Edge
Thank you so much for your kind words! I’m delighted to hear that I could make your first holiday booking experience smooth and enjoyable. It was an absolute pleasure helping you plan your trip, and I’m always here if you need any assistance in the future. Wishing you an amazing holiday and lots of wonderful memories!
Very efficient and taking into account…
Very efficient and taking into account a number of requests during the booking process.
November 2, 2025
Reply from Hays Travel - Louise Edge
Thank you so much for your kind words! I’m delighted to hear you found the booking process efficient and that I could accommodate all your requests. It’s always my goal to make travel planning as smooth and personalized as possible. If you need anything else or have future travel plans, I’m here to help!
Louise was absolutely fabulous her…
Louise was absolutely fabulous her knowledge and level of understanding was out of this world. I really can’t recommend Louise highly enough, I will be booking with her again in the future 100%
November 1, 2025
Unprompted review
Reply from Hays Travel - Louise Edge
Thank you so much for your kind words! I'm absolutely thrilled to hear that you had such a positive experience. It means the world to me that my knowledge and understanding made a difference in your journey. I’m genuinely grateful for your recommendation and can’t wait to help you plan your next adventure. Here’s to many more exciting trips ahead!
Warmest regards,
Louise Edge
Personal Travel Consultant
We recently booked our holiday to Malta…
We recently booked our holiday to Malta through Louise, I have to say I’ve always done it myself but this has really made me feel more secure and with booking a holiday for future whilst pregnant I wouldn’t have had a clue what to do when baby arrives to add them on etc but Louise sorted this all out for me no problem, thank you so much for your excellent planning and support will definitely be using louise again 🏝️ 🎉
September 8, 2025
Reply from Hays Travel - Louise Edge
Thank you so much for your lovely feedback! I'm so glad I could help make your holiday planning feel more secure and stress-free—especially with such an exciting time ahead for you and your growing family 💛 It was a pleasure to take care of everything, and I’m always here to support you with future travel plans. Wishing you a wonderful trip to Malta and all the best with your new arrival! 🏝️👶✨
Exceptional Service!!!!
We recently booked a family holiday with Louise for a 70th Birthday celebration. She managed to meet all of our tricky criteria as it was a group booking with different types of rooms and people of all age groups. She has booked us a holiday to Greece that looks absolutely stunning, we will not hesitate use Louise to book our next trip.
August 30, 2025
Reply from Hays Travel - Louise Edge
Thank you so much for your lovely review! It was an absolute pleasure helping you plan such a special 70th birthday celebration. I’m so glad I found the perfect holiday to suit everyone in the group — it means a lot to hear that you’re happy with everything. Wishing you all a fantastic time in beautiful Greece, and I’ll be here whenever you’re ready to plan your next adventure!
Warmest wishes,
Louise 🌍✈️
Amazing!!
Louise has booked our holiday for next year, she very quickly found us the most beautiful hotel within our budget & it was so easy to book! Very helpful & professional! Highly recommended
August 30, 2025
Reply from Hays Travel - Louise Edge
Thank you so much for your lovely feedback! I'm absolutely thrilled you found the perfect hotel and that the booking process was smooth and stress-free. It was a pleasure helping you plan your holiday, and I’m so glad it met your expectations. Wishing you the most amazing time next year — you deserve it! 🌴✨
If you ever need help with future travel plans, I’m always here to help.
Reply from Hays Travel - Louise Edge
Thank you for your kind review. I look forward to hearing all about your trip.
Great knowledge and professionalism
Louise listened to what we wanted, searched and got us a fabulous holiday to look forward to. Very professional and courteous, and great knowledge, nothing was too much troubled, explained everything with regards to start of booking to what happens along the way towards our Holiday- Thank you Louise
September 3, 2025
Reply from Hays Travel - Louise Edge
Thank you so much for your kind words! It was an absolute pleasure helping you find the perfect holiday. I’m so glad you felt supported and well-informed throughout the process — that’s exactly what I aim for. I can’t wait to hear all about your trip when you return! If there’s anything else you need in the meantime, I’m always here to help. 🌍✈️
Warmest wishes,
Louise
Exceptional
Lou was very helpful in finding the holiday we require for our family and nothing was to much trouble.
Thank you.
August 30, 2025
Reply from Hays Travel - Louise Edge
Thank you so much for your kind words!
It was an absolute pleasure helping you find the perfect holiday for your family. I'm so glad I could make the process smooth and enjoyable for you. If you ever need help planning your next adventure, I’ll be here and happy to assist again!
Warm regards,
Louise Edge
Personal Travel Consultant
Nothing was to much trouble.Found us…
Nothing was to much trouble.Found us our perfect holiday and talked us through everything.Amazing and helpful.
August 21, 2025
Reply from Hays Travel - Louise Edge
Thank you so much for your lovely feedback! I'm absolutely thrilled to hear that you found your perfect holiday and felt supported every step of the way. It was a pleasure helping you, and I’m always here if you need anything for your next adventure!
Patient, amazing, helpful
Louise was amazing, patient and very helpful. Found us lots of amazing deals then gave us plenty of time to look through. There was no rushing us and didn't feel pressured to book. Thank you Louise, now for the countdown to begin. Will definitely book with her again. Top communication! ⭐️⭐️⭐️⭐️⭐️
August 26, 2025
Reply from Hays Travel - Louise Edge
Thank you so much for your kind words! 😊 It was an absolute pleasure helping you find the perfect deal, and I’m so glad you felt supported and never rushed. Your excitement is contagious—let the countdown begin! 🧳✈️ I’m always here whenever you’re ready to plan your next adventure. Thanks again for your trust and for the glowing review! ⭐️
Warm wishes,
Louise
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