Hays Travel - Mandy Rawding Reviews 57

Mandy is very knowledgeable and nothing is too much trouble

Mandy is very knowledgeable and listens to what I was looking for. Giving me options,and gave me all the information I needed made my booking experience easy.

Mandy Rawdings is a fantastic advocate for Gays Travel, we know that we will always get the best personal service from her. Nothing is too much for her.

Good to be able to contact your agent out of hours . Always does her best to get what suits us.Always happy and goes above and beyond to get best for us .Thank you Mandy

Mandy was very helpful and knowledgeable. Went over and above tailoring our trip to our needs.

We give Mandy an idea of where we would like to go and budget and let her do what she does best. Always looks for the best deal and gets to know exactly what we want in our holidays. Mandy at Grantham branch is superb and she’s sorted our last 4years of vacations.

Nothing to much trouble
Catered to what we wanted
Very pleasant and informative

Very professional and attentive. Mandy took the time to understand exactly what I needed and provided excellent advice throughout. Highly recommended.

Knowledge and experience of Mandy. Helpful and patient.

Mandy was really helpful, patient and understood our needs. Excellent customer service.

Very helpful Mandy has booked lotss of our holidays and never let's us down

I found using a home based Customer Service agent such a personal and friendly way of booking my trip.
Mandy was very attentive, listened to all my needs as a first time cruiser with a few challenges to get round, compared to someone who is fully fit and mobile. She took lots of details, helped me find a couple of cruises that would be ideal as a first exprience.
She called several times through the day, to ask extra questions and also make suggestions which were very helpful, keeping me up to date at all times. By yesterday afternoon, I was booked on a cruise of my choice. Every detail had been taken into account, my biggest surprise was that at this late stage she managed to get me a cabin with my own decking to sit out on.
This lovely lady has gone above and beyond good Customer Service, explaining everything I need to know, and even giving me details of a coach pick up to get me to my cruise departure and back upon my return home.

As always Mandy has been so helpful and patient when booking our holidays she has a great understanding of what we would like
She is so very professional and understanding
She is a credit to Haystravel x

Very helpful, professional and knowledgeable

good communication excellent service very pleased with our lady mandy rawding job well done

Mandy is very resourceful and knowledgeable. She is very patient with me booked a pending break.

Excellent service as always from Mandy. Nothing is too much trouble. Holidays are always fantastic she’s an expert! Thank you Mandy!

Proffesional

I am always very happy! You go an extra mile to get what we need and always listen to try and match the holiday we want

Absolutely amazing service from Mandy R. Mandy was recommended to us and i have to say experiencing the support and advice that has been given to us over the last 3 years from her we certainly won't be using anyone else. Five star service!