Hays Travel - Paul Doble Reviews 

51
TrustScore 5 out of 5

4.8

Personal Travel Consultant Paul Doble, BS22 Bath, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Once again Paul was a star. Took his time to find me the deal I needed and that’s another one booked. Paul is your go too for your holiday needs and cruise expert finding me exactly wanted I wanted si... See more

Rated 5 out of 5 stars

Just booked a Caribbean holiday through Paul Doble Hays Travel. We had specific requirements as we are travelling with young children but we also wanted a luxury destination. Paul worked hard to fin... See more

Rated 5 out of 5 stars

Amazing personal service from Hayes representative Paul Doble. So professional and helpful, we always feel very reassured and in safe hand when booking through Paul - he even calls us with reminders... See more

Company replied

Rated 5 out of 5 stars

Paul was super helpful and quick at getting back to me, he came back with options straight away and from giving him the information, the holiday was booked within a few days. I would 100% recommend Pa... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Paul Doble, BS22, Bath, United Kingdom

  • 1934807958

4.8

Excellent

TrustScore 5 out of 5

51 reviews

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4.8

All reviews

(51)

123,181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paul Doble star

Once again Paul was a star. Took his time to find me the deal I needed and that’s another one booked. Paul is your go too for your holiday needs and cruise expert finding me exactly wanted I wanted since 2021 thanks x

May 2, 2026
Rated 5 out of 5 stars

Exceptional communication throughout my…

Exceptional communication throughout my booking from Paul, from providing the full itinerary for my holiday to Thailand and Vietnam, Paul was very efficient and responsive to any queries I had regarding my long haul trip to Asia, I recommend Paul highly for arranging and organising a full holiday package.

January 18, 2026
Rated 5 out of 5 stars

Paul Doble at Hayes Travel 5 star service

This is another holiday that we have booked with Hayes travel through Paul, from our first inquiry all the way through the booking process Paul makes it simple and straight forward, explaining anything he feels we need to know, I would have no hesitation in recommending Paul and Hayes travel to anybody

October 20, 2025
Rated 5 out of 5 stars

Booked several holidays through Paul…

Booked several holidays through Paul now and I cannot fault the service. Friendly and helpful. And always helps me find the best holiday for me.

July 19, 2025
Hays Travel - Paul Doble logo

Reply from Hays Travel - Paul Doble

Its always so lovely to get your holiday across the line and make it happen. Im sure you will once again be building cup towers on the table and getting as many cups as possible stacked before they sare removed. I cant wait to hear the stories from 2026.

Rated 5 out of 5 stars

Paul was very helpfull and organised…

Paul was very helpfull and organised everything

June 16, 2025
Hays Travel - Paul Doble logo

Reply from Hays Travel - Paul Doble

Thank you so much for taking the time send in a review. It really does mean everything to have feedback. I hope you have a fabulous holiday.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, made very easy by representative. Will use again as was superbly organised

May 8, 2025
Hays Travel - Paul Doble logo

Reply from Hays Travel - Paul Doble

Thank you for your review im so glad you valued my service, it was lovely speaking with you and hope you have a wonderful holiday and cant wait to hear all about it.

Rated 5 out of 5 stars

Paul is incredible

Paul is incredible. Very personable, and went that extra mile for us. He found us a fantastic deal and the hotel location could not have been better. Would 100% recommend

March 21, 2025
Rated 5 out of 5 stars

Paul Doble

Your representative, Paul Doble.
Went above and beyond to find our dream honeymoon, on the budget given . Certainly didn’t stick to the normal shop times in achieving this . I will certainly be recommending.

January 4, 2025
Rated 5 out of 5 stars

Paul was Amazing

Paul was Amazing. Helped us sort out our Cruise in no time and was so helpful getting us a great price. Couldn’t wish for a more Professional and happy person to book our holidays with. 5 Star Treatment from a 5 star agent 🛳️🛳️

January 1, 2025
Rated 5 out of 5 stars

My agent was fantastic!

My agent was fantastic. Paul Doble. Patience, methodical, nothing was to much trouble. Outstanding care, very professional. I won't use anyone else now and will highly recommend him to my friends. Love the paperwork too!

December 4, 2024
Hays Travel - Paul Doble logo

Reply from Hays Travel - Paul Doble

It was honestly such a treat to pop over and see you the other day to make this Christmas getaway happen.
Im sure you will have the most amazing time in the sun over the festive period.
Thank you so much for this beautiful review it means so much
Paul

Rated 5 out of 5 stars

Paul went the extra mile ....

Paul went the extra mile to ensure we had everything we had wished for and more.
Easy to book and nothing was too much trouble.
Would highly recommend and will use their services again.
Thank you

October 28, 2024
Hays Travel - Paul Doble logo

Reply from Hays Travel - Paul Doble

It was so lovely to hear the sheer excitement in your voice when I told you it was all booked. Hopefully by now the other half has come around to all your upgrades :) ...

Speak to you soon & thank you for choosing me to be your personal travel consultant

Rated 5 out of 5 stars

Just booked a Caribbean holiday through…

Just booked a Caribbean holiday through Paul Doble Hays Travel. We had specific requirements as we are travelling with young children but we also wanted a luxury destination. Paul worked hard to find us the perfect resort and now we can’t wait to go away !!

September 25, 2024
Rated 5 out of 5 stars

What an amazing holiday amazing service…

What an amazing holiday amazing service ❤️

July 15, 2024
Hays Travel - Paul Doble logo

Reply from Hays Travel - Paul Doble

So glad you had a great holiday, it was lovely to see you other day and hear all about your trip. It was that good you are off again.

Thank you once again for your lovely feedback

Paul

Rated 5 out of 5 stars

Amazing I always get the best service…

Amazing I always get the best service from Paul. Also he choose the best hotel to stay at and accommodates to me.

June 6, 2024
Hays Travel - Paul Doble logo

Reply from Hays Travel - Paul Doble

Thank you so much!
it's great to hear from you again and thank you for your continued support and custom.
I hope you have the best holiday and look forward to your continued support and custom.

Thank you Paul

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