Hays Travel - Peterhead Reviews 688

TrustScore 5 out of 5

4.9

35 Marischal Street, AB42 1BS Peterhead, GB


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Rated 5 out of 5 stars

My experience with hays travel was the best service and booking process I've had to date . Nicola was so prompt and efficient thought the whole experience. Nothing was a problem for her and sh... See more

Company replied

Rated 5 out of 5 stars

Excellent service as always at Hays Peterhead . After popping in earlier in the week to request a holiday quote for next summer, I received several by email which met my requirements perfectly . Holi... See more

Company replied

Rated 5 out of 5 stars

Really great staff that helped me book a cruise I really wanted to go on, she even sent a link for parking at the cruise port, she also said if I had any trouble booking it she would help me

Company replied

Rated 5 out of 5 stars

As always treated as you are the only customer worth bothering about could not be better. In Anne you have an asset worth,holding on to she does your company great service, but I feel sure that I do... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 35 Marischal Street, AB42 1BS, Peterhead, United Kingdom

  • 01779 867458

4.9

Excellent

TrustScore 5 out of 5

688 reviews

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Rated 5 out of 5 stars

Excellent service!

Excellent service as always at Hays Peterhead . After popping in earlier in the week to request a holiday quote for next summer, I received several by email which met my requirements perfectly . Holiday now booked and one very happy customer .

May 9, 2026
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Reply from Hays Travel - Peterhead

Hello Nicola, so glad we were able to get something that fits your needs. Thank you for the kind review.

Rated 5 out of 5 stars

As always treated as you are the only…

As always treated as you are the only customer worth bothering about could not be better. In Anne you have an asset worth,holding on to she does your company great service, but I feel sure that I do not have to tell you that.
Ian Strachan

May 6, 2026
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Reply from Hays Travel - Peterhead

Thank you Ian for the very kind review. You are always a delight to deal with.

Rated 5 out of 5 stars

Really great staff that helped me book…

Really great staff that helped me book a cruise I really wanted to go on, she even sent a link for parking at the cruise port, she also said if I had any trouble booking it she would help me

April 26, 2026
Hays Travel - Peterhead logo

Reply from Hays Travel - Peterhead

Thanks Karen appreciate the kind review, I will be sure to pass this onto Georgina. Ann

Rated 5 out of 5 stars

My experience with hays travel was the…

My experience with hays travel was the best service and booking process I've had to date .
Nicola was so prompt and efficient thought the whole experience.
Nothing was a problem for her and she was very helpful and informative.
Everything went smoothly and so prompt with her response to our wishes and our booking .
I won't hesitate to book through Hays again as my first experience was absolutely perfect
Five stars from me. ⭐⭐⭐⭐⭐
Thank you Nicola from Peterhead Hays Travel 😊

May 5, 2026
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Reply from Hays Travel - Peterhead

Thank you for your lovely review, I will make sure to pass this along to Nicola :) - Demi

Rated 5 out of 5 stars

Hi as usual had a good experience i…

Hi as usual had a good experience i knew what i wanted to book holiday wise it cost 8 pound more booking it with you but worth it my husband sometimes booked my hols but hes passed away and i cant work our printer in the house so was good getting it done in store and the staff are all very good and helpful

April 30, 2026
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Reply from Hays Travel - Peterhead

Thank you for your repeat business. I will be sure to pass this onto Nicola. Ann

Rated 5 out of 5 stars

Japan

Good knowledge of holidays I was looking for. Did best to get me best deal

April 26, 2026
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Reply from Hays Travel - Peterhead

Thanks very much for coming in. Glad we managed to get something organised for you. Sarah.

Rated 5 out of 5 stars

The personal service was brilliant

The personal service was so important and Demi was brilliant and knowledgeable helped us through every aspect of our booking experience

April 23, 2026
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Reply from Hays Travel - Peterhead

Thank you for leaving a great review. Thanks again.

Rated 5 out of 5 stars

Helpful

Helpful, pleasant, cheerful staff.

April 18, 2026
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Reply from Hays Travel - Peterhead

Thanks Mandy.

Rated 5 out of 5 stars

Never disappointed when booking a…

Never disappointed when booking a holiday with hays the staff are always very helpful patient and polite in dealing with a 92 year old who needs everything explained fully great service

April 2, 2026
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Reply from Hays Travel - Peterhead

Thank you for the kind review and your repeat business. I will be sure to pass this onto Nika and the girls. Ann

Rated 5 out of 5 stars

Excellent 5 star service

The manager Ann was very professional and friendly helped and answered all our queries

April 5, 2026
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Reply from Hays Travel - Peterhead

Thank you again. Feel free to ask any other questions for your cruise. Ann

Rated 5 out of 5 stars

Great staff

Very frenidly staff and always happy to help in any way they can to make your holiday great.

January 12, 2026
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Reply from Hays Travel - Peterhead

Thanks Roy.

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