I decided last minute to book a trip for two to Athens and gave Rosemary my dates. She very quickly came back with options that suited what we wanted and within 24hrs trip had been booked and paid fo... See more
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Switch locationPersonal Travel Consultant Rosemary Awe, SE16 2PD London, London, GB
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Quick and easy to deal with. I am happy with the holiday package. That was recommended. Also a discount was attached to the package which was added on without me. Having to do anything, the agent was... See more
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In addition to being a fantastic travel agent, Rosemary is a genuinely wonderful person. She listened carefully and returned with the ideal vacation. We're not the most decisive family, so it was extr... See more
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The travel consultant was able to explain in detail the cruise, listened to my anxiety and re-assurance given.Also, I’m free to contact and discuss any future issues.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Rosemary Awe, SE16 2PD, London, London, United Kingdom
- 02039304534
4.4
Excellent
14 reviews
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Efficient and professional with personality
I decided last minute to book a trip for two to Athens and gave Rosemary my dates. She very quickly came back with options that suited what we wanted and within 24hrs trip had been booked and paid for!
I was very impressed with the level of professionalism and the cost saving she helped us get.
July 14, 2026
Unprompted review
Reply from Hays Travel - Rosemary Awe
Hello Lara
Thank you so much for your lovely review! 😊 I'm delighted I could help you find the right Athens trip at short notice and save you some money along the way. Thanks for trusting me with your holiday, and I hope you both have an amazing time! ✈️💙
Rosemary
Reply from Hays Travel - Rosemary Awe
Thank you for taking the time to share this feedback. I’m so pleased to hear your experience was both professional and friendly. It’s always a joy to assist you.
In addition to being a fantastic travel…
In addition to being a fantastic travel agent, Rosemary is a genuinely wonderful person. She listened carefully and returned with the ideal vacation. We're not the most decisive family, so it was extremely beneficial that she provided us with so many possibilities, but she also helped us select the ideal location.I appreciate how much of an impact you had on this experience.
May 2, 2026
Reply from Hays Travel - Rosemary Awe
Thank you so much Kennedy for your kind words! It was truly a pleasure helping your family plan this getaway. I know how important it is to feel confident in your choice, and I’m delighted that the options we explored led you to the perfect destination. Your trust means the world to me, and I’m so glad I could make the process enjoyable and stress‑free. Wishing you many wonderful memories from your trip — and I’ll be here whenever you’re ready for the next adventure! ✨🌍 .
Holiday Package.Quick and easy to deal with.
Quick and easy to deal with.
I am happy with the holiday package. That was recommended. Also a discount was attached to the package which was added on without me. Having to do anything, the agent was very professional in dealing with everything. And giving me all the relevant information that I needed.
January 25, 2026
Reply from Hays Travel - Rosemary Awe
Thank you so much for your lovely review.
I’m delighted to hear that you found the process quick and easy, and that you’re happy with the holiday package recommended.
It was a pleasure putting everything together for you, including securing the discount and ensuring all the important details were clearly explained.
Your trust means a lot, and I’m glad you felt well looked after throughout the booking.
Wishing you a fantastic holiday — and I’m here whenever you’re ready to plan the next one.
I’m in Awe
My experience was GREAT because the agent was very patient with me and informative. My initial destination changed and the agent encouraged me not to feel obligated. I really appreciated the agent’s enthusiasm.
April 23, 2026
Reply from Hays Travel - Rosemary Awe
Thank you so much, Andrew, for this wonderful review. It was a pleasure serving you, and I look forward to supporting you with many more bookings. Enjoy your holiday.
Excellence in a service
Professionalism, friendly approach, active listening & efficient
April 2, 2026
Reply from Hays Travel - Rosemary Awe
Thank you so much for your kind words. I’m delighted to hear you appreciated my professionalism, friendly approach, and attentive service. It was a pleasure supporting you, and I’m always here whenever you need assistance with future travel plans.
Rosemary is very professional
Rosemary is very thoroughly, professional and polite with a lot of experience.
February 25, 2026
Reply from Hays Travel - Rosemary Awe
Zinn,
I appreciate you taking the time to share your thoughts; I am so pleased to hear you had a positive experience. It was an absolute joy working with you.
Rosemary
Everything
January 31, 2026
Reply from Hays Travel - Rosemary Awe
Thank you so much Natasha. It was a pleasure booking your cruise. Looking forward to booking more holidays for you.
Rosemary dealt with our booking with…
Rosemary dealt with our booking with care and professionalism. She took her time to our details, went through it thoroughly to my satisfaction
January 15, 2026
Reply from Hays Travel - Rosemary Awe
Thank you so much for taking the time to leave this lovely review. It was a pleasure helping you with your booking, and I’m really glad to hear you felt well looked after throughout the process.
I always aim to make sure every detail is clear and exactly right, so it means a lot to know you were satisfied. If you need anything at all before you travel — or when you’re ready to plan your next getaway — I’m always here to help.
Thank you again for choosing to book with me at Hays Travel.
Rosemary Awe
Personal Travel Consultant
Reply from Hays Travel - Rosemary Awe
Thank you so much for your kind words. I’m really glad to hear you felt well attended to — it’s always my priority to make the booking experience smooth and stress‑free.
If you need anything else at all or would like help planning your next trip, I’m always here to support you.
Thank you again for choosing to book with me at Hays Travel.
Rosemary Awe
Personal Travel Consultant
Jovial & Professional Experience
Rosemary was very, profesional, patient and knowledgable in the a
dvice given in the run up to me booking the cruise and I am looking forward to the cruse.
January 8, 2026
Reply from Hays Travel - Rosemary Awe
Thank you so much for this wonderful feedback. I’m delighted to hear that you found my support professional, patient, and helpful while planning your cruise. It means a lot to know the advice made you feel confident about your booking.
I’m so excited for you and I’m sure you’re going to have an amazing time on your cruise. If you need anything at all in the run‑up to your trip, I’m always here to help.
Thank you again for choosing to book with me at Hays Travel.
Rosemary Awe
Personal Travel Consultant
Very professional and customer services…
Very professional and customer services oriented
January 12, 2026
Reply from Hays Travel - Rosemary Awe
Thank you so much for your lovely review. It truly means a lot to me to hear that you felt well looked after and that the service came across as professional and customer‑focused. I always want my clients to feel supported and valued throughout the whole process, so your feedback really made my day.
If you ever need anything else — whether it’s planning your next getaway or just asking a quick travel question — I’m always here.
Rosemary Awe
Personal Travel Consultant
Incredible travel consultant
The travel consultant was able to explain in detail the cruise, listened to my anxiety and re-assurance given.Also, I’m free to contact and discuss any future issues.
January 9, 2026
Reply from Hays Travel - Rosemary Awe
Thank you so much for sharing this thoughtful review. I’m really glad I could take the time to explain the cruise in detail and help ease any anxieties you had — your peace of mind is always important to me.
I’m truly pleased to know you felt reassured and supported throughout the process.
Please remember, you’re always welcome to reach out to me anytime if you have questions, concerns, or just want to chat through anything before you travel. I’m here for you every step of the way.
Rosemary Awe
Personal Travel Consultant
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