If patience was an Olympic sport, Ryan would have brought home GOLD after dealing with me for the last 4 weeks 🥇🤣 Between the constant WhatsApp messages, phone calls, changing destination... See more
Company replied
Personal Travel Consultant Ryan Fish, LA1 4SZ Lancaster, NW (England), GB
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If patience was an Olympic sport, Ryan would have brought home GOLD after dealing with me for the last 4 weeks 🥇🤣 Between the constant WhatsApp messages, phone calls, changing destination... See more
Company replied
Second holiday I have now booked through Ryan, brilliant service and price. If you want an easy stress free booking I would highly recommend booking with Ryan
Company replied
⭐⭐⭐⭐⭐ | RYAN IS A TOTAL LEGEND! If you want an agent who actually cares and doesn't just treat you like a transaction, Ryan is your man! ✈️🔥 I’ve dealt with so many agents who only want t... See more
Company replied
Fantastic experience from start to finish! Contacted Ryan, who was very helpful and informative on the location for my holiday. His travel knowledge was fantastic and he understood exactly what I want... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Ryan Fish, LA1 4SZ, Lancaster, NW (England), United Kingdom
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Second holiday I have now booked through Ryan, brilliant service and price. If you want an easy stress free booking I would highly recommend booking with Ryan

Reply from Hays Travel - Ryan Fish
If patience was an Olympic sport, Ryan would have brought home GOLD after dealing with me for the last 4 weeks 🥇🤣
Between the constant WhatsApp messages, phone calls, changing destinations, changing nights, changing budgets… going back to the original plan… then deciding “actually no, let’s change it again” I’m honestly surprised he hasn’t blocked me 😭
But somehow… SOMEHOW… the holiday is finally booked 🎉
This man has the patience of a saint. Absolute legend.
Will 100% be using him again… although Ryan might not feel the same after this experience 😂
Cheers Ryan — you survived me 👏

Reply from Hays Travel - Ryan Fish
⭐⭐⭐⭐⭐ | RYAN IS A TOTAL LEGEND!
If you want an agent who actually cares and doesn't just treat you like a transaction, Ryan is your man! ✈️🔥
I’ve dealt with so many agents who only want to talk if you’re ready to book that second, but Ryan is in a completely different league. He went above and beyond to find us the perfect vibe, sticking with us through every "maybe" and "what about this?" He even jumped on to help us ON A SUNDAY to make sure we nailed the dream holiday! 👊
We found a hotel in Magaluf and sent him the idea—from there, he worked absolute magic. Not only did he get us better flights and a nicer room, but he also promised to match the price we found. Spoiler alert: He didn’t just match it, he beat it! 💸
The whole process was seamless. He sent a quick, helpful reminder about price changes, and once we were ready, he had everything boxed off and booked in 20 minutes. He even sorted our plane seats for us—a brilliant personal touch I’ve never had before!
I cannot recommend Ryan enough. His knowledge, patience, and hustle are 10/10. We’ll definitely be back to update after the trip, but for now: Get him booked! 🏖️🙌

Reply from Hays Travel - Ryan Fish
Fantastic experience from start to finish! Contacted Ryan, who was very helpful and informative on the location for my holiday. His travel knowledge was fantastic and he understood exactly what I wanted for my holiday & accosted my budget perfectly. I would highly recommend!

Reply from Hays Travel - Ryan Fish
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