Thelma helped us with our flight & hotel booking, which was particularly helpful during our difficult time. She was very professional & strived to ensure that we had the best deal possible. Highly rec... See more
Location
Switch locationPersonal Travel Consultants Thelma McWilliams, Gu307nq Hollycombe, South East (England), GB
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Thelma was incredibly helpful in finding exactly what I was trying to put together! It made the booking process something fun and exciting, rather than full of stress and anxiety. In turn, Thelma h... See more
Company replied
Thelma helped us book the most perfect holiday to Greece. We stayed in a quaint little village that I never thought it would be possible to stay in. Thelma sorted everything for us and we had an amazi... See more
Company replied
Thelma organised a brilliant holiday to Normandy for my girlfriend and I. She was very quick and thorough, making sure she looked into all the travel & accommodation options in our price range. This w... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultants Thelma McWilliams, Gu307nq, Hollycombe, South East (England), United Kingdom
- 01428856023
4.3
Excellent
8 reviews
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Great service!
Thelma helped us with our flight & hotel booking, which was particularly helpful during our difficult time. She was very professional & strived to ensure that we had the best deal possible. Highly recommended!
May 7, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Thelma was incredibly helpful in…
Thelma was incredibly helpful in finding exactly what I was trying to put together! It made the booking process something fun and exciting, rather than full of stress and anxiety.
In turn, Thelma has helped put together the most amazing surprise trip for my Partners birthday and I’m super excited for later in the year to see it all unfold!
Couldn’t recommend Thelma enough!!
January 23, 2026
Reply from Hays Travel - Thelma McWilliams
Hi Chloe, Thank you so much for leaving me such a kind review. I can't wait to hear all about it on your return! So excited for you!
Kind Regards
Thelma
Great service
The process was made very easy. The communications were good and I was given advice that works for me. Have no hesitation and would book again
January 30, 2026
Reply from Hays Travel - Thelma McWilliams
Hi Taruna
I am so happy to hear that the process was easy, the communications were good, and the advice worked for you! Thank you so much for leaving me such a kind review.
Kind regards
Thelma McWilliams
Stress free holiday planning
Thelma organised a brilliant holiday to Normandy for my girlfriend and I. She was very quick and thorough, making sure she looked into all the travel & accommodation options in our price range. This was the second holiday we booked through Thelma & we will definitely be using her again!
January 30, 2025
Reply from Hays Travel - Thelma McWilliams
Hi Sam, Thank you so much for leaving a review. I am so happy I was able to find you a brilliant break away! Many Thanks Thelma
Holiday booking without the stress!
Expect knowledge, research, tailor made to suit all our needs with budget in mind and that personal touch. Thoroughly recommend.
October 12, 2024
Reply from Hays Travel - Thelma McWilliams
Hello Sally, Thank you so much for leaving a review. I am so happy I was able to find you an amazing holiday, I look forward to hearing all about it on your return. Many Thanks Thelma
The PERFECT holiday!
Thelma helped us book the most perfect holiday to Greece. We stayed in a quaint little village that I never thought it would be possible to stay in. Thelma sorted everything for us and we had an amazing, stress free holiday. Her communication was great throughout. We will 100% be booking with Thelma again and wouldn’t hesitate to recommend her.
June 30, 2024
Reply from Hays Travel - Thelma McWilliams
Hello Naomi, Thank you so much for leaving a review. I am so happy I was able to find you the perfect holiday! Many Thanks Thelma
Thelma was so helpful and quick in…
Thelma was so helpful and quick in dealing with all of our queries and requests. She is a star
August 29, 2024
Reply from Hays Travel - Thelma McWilliams
Hello Robin, Thank you so much for leaving a review. I am happy I was able to find you the right holiday and look forward to hearing about it on your return. Many Thanks Thelma
Great travel advice and help from Thelma!
Thelma was very professional and helpful. She certainly made choosing and booking our holiday easy. Will definitely book future holidays with her!
June 14, 2024
Reply from Hays Travel - Thelma McWilliams
Hello Lovena, Thank you so much for leaving a review. I am so happy I was able to find you an amazing holiday, I look forward to hearing all about it on your return. Many Thanks Thelma
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