We book all our package holidays through yourselves. The booking process is done through vicky mcloughlin, who is always very professional and friendly at the same time, vicky works hard to find wha... See more
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Vicky booked my holiday and it was so easy! I got really good deal with the holiday too. Can’t wait to book more holidays with Vicky!
I managed to find a lovely last minute family holiday for half term thanks to the lovely travel agent Vicky McLoughlin, she was really helpful and efficient on getting me the best deal. Thank you
Company replied
Vicky listened to every detail of what we wanted from the holiday and found the perfect deal for us. We had a wide variety to choose from and she helped us decide on the perfect location/hotel and roo... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Vicky Mcloughlin, L9, Liverpool, United Kingdom
- 1514386824
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Vicky booked my holiday and it was so…
Vicky booked my holiday and it was so easy! I got really good deal with the holiday too. Can’t wait to book more holidays with Vicky!
Vicky has now booked 3 holidays and…
Vicky has now booked 3 holidays and always given me an amazing service which is above and beyond and also advised when had to change my travel destination and gave very good advice.
We book all our package holidays…
We book all our package holidays through yourselves.
The booking process is done through vicky mcloughlin, who is always very professional and friendly at the same time, vicky works hard to find what we need.
We travel with jet 2 mostly and love the fact from you landing to leaving for home they are there all the way.
Excellent service
Excellent service
Nothing too much trouble
Helped me with everything I needed
May use AI-assist with repliesRead more
Last min holiday
I managed to find a lovely last minute family holiday for half term thanks to the lovely travel agent Vicky McLoughlin, she was really helpful and efficient on getting me the best deal. Thank you

Reply from Hays Travel - Vicky Mcloughlin
Thank you so much
Thank you so much, great communication couldn’t do enough so pleased with the service provided

Reply from Hays Travel - Vicky Mcloughlin
Hays Vicky Louise Mcloughlin
I have used hays travel ( vicky mcloughlin ) a few times as vicky is always happy to get you exactly what you want.
Vicky Louise Mcloughlin is so patient and very good at her job ...she gets best prices .. best flight times.
Vicky Louise Mcloughlin is more like a friend than a travel agent

Reply from Hays Travel - Vicky Mcloughlin
Vicky always goes above and beyond and…
Vicky always goes above and beyond and always delivers.

Reply from Hays Travel - Vicky Mcloughlin
Very good communication and a very good…
Very good communication and a very good deal
Terrible awful asked her 3 months ago…
Terrible awful asked her 3 months ago to help
With a holiday in Tenerife still eating because she was sick now she’s moved so awful ended up booking Majorca threw easy jet !
Would always use vicky to book any holiday
Vicky was so helpful with every step of the booking process and informative. She had the answers to any questions I had and made the process so easy.. would always use Vicky when booking a holiday again. The best service 10/10
Vicky is a pleasure to deal with quick…
Vicky is a pleasure to deal with quick and very professional will be using her for all my bookings.
Excellent brilliant service would…
Excellent brilliant service would highly recommend Vicky.
Vicky was amazing
Vicky was amazing and ensured we picked the perfect holiday
Vicky was available throughout the whole process and answered all my questions questions and queries
Thank you
I felt it was all a bit rushed once…
I felt it was all a bit rushed once getting round to booking.
Previous to booking I had messaged saying I was interested and the amount of people for the booking - I was given a price which I thought was great but a bit to good to be true so double checked and 2 of the party had been missed off.
I have booked now, but mainly because my children had their hearts set on this hotel.
Fantastic support
Fantastic support. Listened to all requirements and gave multiple quotes to suit our needs. Second time booking with Vicky. Brilliant service
Ease with advisor and very communitive
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