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Howdens - Kingston Park Reviews 

73
TrustScore 4 out of 5

4.2

Units 5B & 5C, Airport Industrial Estate, Kingston Park, NE3 2EF Newcastle Upon Tyne, North East, GB


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Rated 5 out of 5 stars

Five star service - would recommend Howdens Kitchen Kingston Park Newcastle Upon Tyne. In particular Shaun Heatherington, Kitchen Designer. He designed our kitchen exactly how we wanted it and provi... See more

Company replied

Rated 5 out of 5 stars

My experience throughout with Howdens was great. Shaun Heatherington who designed my kitchen was really helpful and on hand with any questions I had. I picked Howdens over another kitchen retailer as... See more

Company replied

Rated 5 out of 5 stars

From opening an account to ordering my kitchen was a simple process. Must mention Steve Scott, Terry Knox also to include the Kingston Park team who were friendly and very welcoming. Well done. Regar... See more

Company replied

Rated 5 out of 5 stars

Staff are always ready with advice and great knowledge of products, great free design service,nothing is to much trouble always hassle free great showroom

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 5B & 5C, Airport Industrial Estate, Kingston Park, NE3 2EF, Newcastle Upon Tyne, North East, United Kingdom

  • 0191 434 0800

4.2

Great

TrustScore 4 out of 5

73 reviews

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4.2

All reviews

(73)

9,038 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service designing our kitchen

Amazing service designing our kitchen. Shaun was fantastic and get patient when I could not decide on a colour. Even suggested I buy sample doors to take home and see the colours in the actual room. This helped so much with the decision. Quality of kitchen is amazing too ready built so easy to fit

August 12, 2022
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Reply from Howdens - Kingston Park

Hello, Thanks for leaving this 5 star review for the Howdens – Kingston Park depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent service and guidance…

Excellent service and guidance throughout the whole process of buying a kitchen from the highly knowledgeable staff at Howdens in Kingston Park, Newcastle upon Tyne. Special thanks to Jade and Martin.

July 1, 2022
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Reply from Howdens - Kingston Park

Good afternoon, Thanks for reviewing our Howdens – Kingston Park depot. Best wishes, Tash

Rated 1 out of 5 stars

Poor

Received the kitchen. As the builders were installing it they realised there was no sink or taps. They provide a computer generated image of what the kitchen will look like and the sink was in there. There was also a sink in the old kitchen so no idea why this was left out. Went back to the shop to tell them and they had left it off the invoice and therefore sold me a new sink and taps but it meant an extra couple of hundred pounds for them. No apology or acceptance that they had messed up. The handles for the cabinets rusted very very quickly too. Wouldn't go back.

June 13, 2022
Unprompted review
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Reply from Howdens - Kingston Park

We're sorry you have been disappointed by your experience, Michael. It would be helpful if you could email us with your contact details, account number, and confirmation of the depot in question to reviews@howdens.com so that we can help further.

Rated 2 out of 5 stars

Not cheap yet lacking in quality.

6 Hardwood doors i bought all look completely different although they are supposed to be from the same range.The grain goes fron non-existant on one door to very heavy on others,the shades go from a pine looking finish through to a dark oak and everything in between.Good idea to check doors for uniformity before you take them away.The sink i bought has a dip in the draining board which causes the water to pool there.The decorators caulk has to be the worst on the market due to it pulling out of the crack when you run a wet finger over it.Other items ive bought recently have been good but the £50 delivery charge for a few lengths of skirting and backmould is excessive to say the least.Not particularly impressed with the quality of my purchases.

December 19, 2021
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Reply from Howdens - Kingston Park

Thank you for bringing this matter to our attention. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Jade (the kitchen desiner) at the…

Jade (the kitchen desiner) at the Howdens was extremly helpful in finding the right kitchen for us. In the process I would have send more than 40-50 emails and she answered each one of them with her immediate response and advice. We have fitted the utility room cabinets and very satisfied with Jade's design. We have received the Kitchen cabinets and It will fitted with mable worktop during the first week of february.Only after that I can comment on the Kitchen. Overall I am very happy with Jade;s design and her support for us in choosing the right cabinets and worktop.

December 12, 2021
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Reply from Howdens - Kingston Park

Hi Philip, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Harriet.

Rated 1 out of 5 stars

Kitchens are good value but the whole…

Kitchens are good value but the whole company is let down by after sales .
This is targeted at the incompetents team in Durham who handle lamona repairs.
Now been without hob for newly two weeks they promised the repair would be carried out on a Monday morning it's now Friday they do not ring you back when promised .so I would advise you when ordering a kitchen stay away from lamona and get a reputable product with good and caring team in the warranty department .
Robert Jones

November 18, 2021
Unprompted review
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Reply from Howdens - Kingston Park

Good morning Robert. Thank you for bringing this matter to our attention. Could you please email reviews@howdens.com with the location of the depot you’ve been in touch with so that we can provide further help?

Rated 5 out of 5 stars

very good service

November 9, 2021
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Reply from Howdens - Kingston Park

Good morning David, thank you so much for leaving this 5* review for our Kingston Park depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Harriet.

Rated 5 out of 5 stars

Great staff and great knowledge

Great staff and great knowledge. Good range of products.

November 8, 2021
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Reply from Howdens - Kingston Park

Hi Kris. We are so pleased to read your positive comments, thanks for leaving such a great review. Harriet.

Rated 5 out of 5 stars

First class personal service

The Kingston Park store always gives first class service, with every member of staff being so friendly and helpful when either collecting or ordering products.
The Kitchen Design Service is a must for anyone requiring that extra expertise when putting a client's Kitchen layout into an accurate package covering every single detailed item required to give it that professional look.
I would thoroughly recommend the Kingston Park store for all Howden products

September 20, 2021
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Reply from Howdens - Kingston Park

Good afternoon Christopher, thank you for leaving a 5* review. We're sure that the team at the Kingston Park depot will be pleased to read this. Best wishes, Harriet.

Rated 5 out of 5 stars

Smith tile and stone

Always exeptional service,amanda always deals with any queries or product information i require ,very quick and helpful

August 3, 2021
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Reply from Howdens - Kingston Park

Hi. Thank you for your five-star review. It's great to read your feedback regarding our service. Many thanks, Harriet.

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