I See Me! Reviews 

1,797
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of personalized books, highlighting their beautiful illustrations, sturdy materials, and thoughtful customization. Many people found the ordering process easy and appreciated the quick, efficient delivery, often receiving items faster than expected and well-packaged. Consumers frequently express high satisfaction, recommending the company for its excellent products and service. However, some customers also noted occasional issues with order fulfillment, including incorrect items, misspellings, or stuck pages. A few people also experienced delivery delays, books arriving bent, or not receiving order confirmation.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the beautiful, high-quality... See more

Quality

Consumers find quality to be positive, with many reviewers describing the books as beautiful, well-made, and... See more

Order

Customers had positive experiences with order, praising the ease of the ordering process and quick delivery.... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and prompt delivery... See more

Service

People report positive experiences with service, often describing it as quick, efficient, and great. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought an over the rainbow bridge book for my grandson aged 4 who recently lost his dog Coco. They had been together since he was born, Coco was just 3 months older. It helped him tremendously. T... See more

Company replied

Rated 5 out of 5 stars

Item is perfect personalised book My Grandaughter will love this book for Easter Something to treasure & bring out every easter. Good quality , really nicely presented in a box & packaged w... See more

Company replied

Rated 5 out of 5 stars

Beautiful book for my new baby Granddaughter, i love the story with all the personalisation and the beautiful bright colours and it will grow with her, as she gets older. I highly recommend these book... See more

Company replied

Rated 5 out of 5 stars

Gorgeous little book personalised for our granddaughter. It’s a board book with very sturdy, easy to turn pages for a one year old so she loves looking through it herself at the lovely animated illust... See more

Company replied


Company details

  1. Book Publisher
  2. Childrens Book Store

About I See Me!

Written by the company

I See Me! offers personalised books and gifts for children and adults for every occasion! We believe in developing the highest quality products and are committed to excellence. We aim to bring smiles of joy and delight by making each person feel special.

The goal of our books is to show each child how absolutely unique and special they are, to teach the child how to spell their name, and to build vocabulary skills.

We’re a small, but mighty crew of: designers, developers, marketers, account managers, customer service pros, and number crunchers. We hope that you enjoy the books and experience the joy!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,797)

264 reviews in the last 12 months

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Rated 5 out of 5 stars

A beautiful, heart warming personalised book for someone who has lost their childhood pet…

After losing my first childhood cat who also become my one year son’s first childhood cat, I wanted to have a little keepsake for him as he’s too young to actually remember him. I found this little personalised book online - such a heart warming, beautiful keepsake, I love how you can use your own photos which adds an extra personal touch. The design and personalisation is absolutely beautiful, I just don’t know when I’ll be able to read it out loud to my son without getting emotional! Delivery was very fast to the UK, I would absolutely recommend these books to anyone with a child who has experienced the loss of a pet. ❤️

July 7, 2026
I See Me! logo

Reply from I See Me!

We are so touched to hear that our personalized book could offer such a heartwarming keepsake during a difficult time. It means a lot to us that the ability to include your own photos added an extra personal touch for your son. We truly appreciate your kind words about the design and personalization. We understand that reading it might bring emotions, and we are glad it can serve as a beautiful memory. Thank you for recommending our books; we are grateful for your positive feedback.

Best Wishes,
I See Me!

Rated 5 out of 5 stars
I See Me! logo

Reply from I See Me!

We are so glad to hear that you found it to be such a special gift! We truly appreciate your wonderful feedback.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Beautiful and personal

Beautiful and personal, great quality

June 27, 2026
I See Me! logo

Reply from I See Me!

We're so happy to hear you found our product beautiful and of great quality! We truly appreciate your kind words.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Great quality

Website easy to access. Fast delivery. The books are beautiful very good quality. I only ever order my personalised books from here. A*

June 29, 2026
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Reply from I See Me!

We are so happy to hear you love our books and appreciate the quality! Thank you for your continued support and kind words.

Best Wishes,
I See Me!

Rated 1 out of 5 stars

Awaiting refund

Made an order, money gone but not confirmation email. Have been told my order has been refunded and I’ll get a cancellation email but still waiting and the money is still out of my account.
Worry I’ve been scammed.

July 6, 2026
Unprompted review
I See Me! logo

Reply from I See Me!

Thank you for sharing your feedback with us.

The order placed was successfully cancelled and refunded on 6 July to the original form of payment which was Apple Pay. Please allow 2–3 business days for the refund to appear (in some cases the original charge may simply be voided and disappear from your statement).

We would appreciate if you could revise your review if you are satisfied with the refund outcome.

Warm Regards,
I See Me!

Rated 5 out of 5 stars

I love the books i orderedfor my niece

I love the books i orderedfor my niece! Good quality and good size. Unique personal gift. My niece will love them. Also, good customer service received.

April 7, 2026
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Reply from I See Me!

We're so happy to hear you loved the books for your niece and found them to be of good quality and a unique gift! We appreciate your kind words about our customer service.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Perfect for comforting children and adults, beautiful book

I bought an over the rainbow bridge book for my grandson aged 4 who recently lost his dog Coco. They had been together since he was born, Coco was just 3 months older. It helped him tremendously. The book is beautifully written and illustrated, the personalisation is perfect and including Cocos nickname is inspired. Thankyou so much, it made him and his Mum and Dad shed tears, healing tears, so comforting. Thankyou again x

June 16, 2026
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Reply from I See Me!

We are deeply touched to hear how much our book helped your grandson and his family during such a difficult time. Knowing that the personalization brought comfort and healing tears means the world to us. We are so grateful for your kind words and for sharing this heartwarming feedback.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Best gift ever

Best gift ever! Easy to personalise with great attention to detail. Seeing the smile and pure happiness on the recipient face worth every penny!

June 11, 2026
I See Me! logo

Reply from I See Me!

We are so happy to hear that our personalized gift brought such joy! Seeing that pure happiness is truly what we aim for. Thank you for sharing your wonderful experience.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

I love this company

I love this company! I’ve been ordering from them since 2017; nearly a decade ago and I’ve never had any issues with them. Their books have brought joy to the parents and children in my life.

May 26, 2026
I See Me! logo

Reply from I See Me!

We are so happy to hear you've enjoyed our books for nearly a decade! It's wonderful to know we've brought joy to families. Thank you for your continued support.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

The book is amazing

The book is amazing - thank you!

May 20, 2026
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Reply from I See Me!

We are so glad you enjoyed the book and thank you for taking the time to let us know!

Best Wishes,
I See Me!

Rated 5 out of 5 stars

A lovely personal gift and keepsake!

A lovely personalised gift, great keepsake for my new Grandson,great quality, I had it sent straight to the recipient as a surprise, it was well received and loved. Very happy with my choice, and hope to get more as he grows!

May 25, 2026
I See Me! logo

Reply from I See Me!

We are so happy to hear your grandson loved his personalized gift! We appreciate your kind words and look forward to helping you find more special items as he grows.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

Beautiful book with beautiful wording…

Beautiful book with beautiful wording and illustrations- thank you !

May 20, 2026
I See Me! logo

Reply from I See Me!

We're so glad you enjoyed the beautiful wording and illustrations! Thank you for your kind feedback.

Best Wishes,
I See Me!

Rated 5 out of 5 stars

So Special

I ordered a personalised Christmas story book for my nephews and niece Christmas 2025 as it was my late mother’s 10 year anniversary who passed on Christmas Eve 2015. This story is now going to be part of their Christmas tradition to read this and remember their Nanny. Thank you so much for helping a painful loss into a treasured memory with this story book.

November 18, 2025
I See Me! logo

Reply from I See Me!

We are deeply touched to hear how our personalized storybook will help create such a meaningful tradition for your family. We are honored to be a part of remembering your mother.

Best Wishes,
I See Me!

Rated 1 out of 5 stars

Poor quality checks.

Poor quality checks.

I purchased a personalised book, with the full correct spelling of the recipient. However twice in the print the name was mis-spelled and only once was it correct.

I promptly contacted the company to advise of the error and the original person I spoke to unfortunately couldn’t help much at all. I did however speak to someone else who agreed that the error was wholly the fault of the company. I was fully refunded which I did appreciate.

May 2, 2026
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Reply from I See Me!

We are truly sorry to hear about the misspelling issue in your personalized book. We appreciate you bringing this to our attention and are glad we could resolve it with a full refund. We are reviewing our quality control processes to prevent similar occurrences.

Warm Regards,
I See Me!

Rated 3 out of 5 stars

It wasn't here on mothers day what a…

It wasn't here on mothers day what a ripoff. It said it would deliver may 5, 6, 7 it delivered may 11 monday

May 9, 2026
Unprompted review
I See Me! logo

Reply from I See Me!

We are truly sorry the delivery arrived after Mother's Day. We understand your disappointment and will review our delivery estimates.

Warm Regards,
I See Me!

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