Really clear easy to follow website. Great value tools, which seem to good to be true, but they are real bargains. Ordered 2 saw horses, great price, great communication and speedy delivery. Faultless... See more
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Purchased 2 garden tools from ITS. Items were competitively priced and arrived promptly. So nice to be able to order from and support a UK based company which isn't one of the big chains. Easy to use... See more
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I purchased a DeWalt cordless garden pruner from ITS & it's amazing. It's more than a replacement for secateurs, it's also a replacement for my tree loppers. It can handle 1 1/2 inch branches with e... See more
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Staff are really amazing, very knowledgeable and always happy to help and offer advice where needed. Always have a great experience every time I go in their store in Chelmsford. Literally have EVERY... See more
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Company details
- Tool Store
- Construction Machine Dealer
- Do-it-Yourself Shop
- Hobby Store
- Tool and Die Shop
- Woodworking Supply Store
Written by the company
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Written by the company
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Contact info
D C One Edinburgh Way, CM20 2BN, Harlow, United Kingdom
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4.8
Excellent
59K reviews
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Early delivery great job.
I was expecting the delivery on the Monday and Sunday morning I got an email that my delivery was out for delivery Sunday morning and yes it arrived half way through the allocated hour, first class service all boxed up neatly, and the driver at least waited until I got to the front door unlike others that don't even ring the doorbell and you go to the door for some other reason and there's a delivery sitting there, will definitely be looking on ITS again.
August 8, 2026
Excellent service
Ordered a drill and a couple of batteries from ITS. The price was great and the order was shipped and arrived on time. Excellent service from ITS.
August 5, 2026
May use AI-assist with repliesRead more
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Fast Delivery
Fast Delivery
Good price when you include the free claimable battery from Makita 👍
August 8, 2026
Reply from ITS
Thank you for the 5-star review, So pleased to hear you were happy with the service received and also that the delivery arrived in good time for you. We look forward to hearing from you again soon.
Had what i needed
Had what I needed, price was okay, arrived quickly when they said it would, will recommend and use again.
August 8, 2026
Reply from ITS
Hi Chris,
Thanks so much for your feedback and for recommending us. We're glad you found what you needed and that your order arrived quickly.
If you ever need anything else, just let us know.😊️
Great Tool
Bought for my son , he hasn’t used it yet but it looks good and a brand he likes
August 4, 2026
Reply from ITS
Hi Cathy,
Thank you for your kind 5-Star review!
We are so happy that you are happy with your order for your son.
Do let us know if he needs anything at all when he gets around to using it!
Take care and have a good day,
Emily ☺️
First time using this company
First time using this company, Quick delivery and well packed. Will use again
August 6, 2026
First class service
First class service , from procurement to delivery second to none , even customer service was spot on, Thank you 👏👏
August 8, 2026
Reply from ITS
Hi David,
Thanks so much for your feedback. We're really pleased to hear you were happy with the service from start to finish.
If you ever need anything else, just let us know.
My Bosch sabre saw arrived when it was…
My Bosch sabre saw arrived when it was meant too very pleased with it will definitely be ordering from you again
August 7, 2026
Reply from ITS
Hi Greig,
Thanks so much for your feedback – we're really pleased to hear your Bosch sabre saw arrived on time and that you're happy with it.
We look forward to helping you again in the future.
Reply from ITS
Hi,
Thank you so much for your great feedback and 5-star rating!
We're really pleased to hear you were happy with the price, delivery and service.
If you need anything else, just let us know.
Reply from ITS
Hi Martin,
Thank you for your feedback and for letting us know your order arrived as expected and on time.
We really appreciate you taking the time to share your experience and look forward to helping you again in the future.😊️
Reply from ITS
Hi David,
Thanks for your feedback. I'm glad your order arrived quickly.
Regarding delivery costs, our charges vary depending on the order value, delivery service, and destination. For most orders over £100, standard delivery is free, while orders under £100 incur a small fee. If you have any questions about delivery options or charges for future orders, please let me know and I'll be happy to help.
great service very quick
excellent prices and very very quickly delivered fantastic customer service
August 11, 2026
Reply from ITS
Hi Jason,
Thanks so much for your feedback. We're really pleased to hear you were happy with the service, prices and delivery speed.
If you ever need anything else, just let us know.
excellent service
August 7, 2026
Reply from ITS
Hi,
Thank you so much for your great feedback and for taking the time to let us know you had a positive experience with your order.
We really appreciate it and look forward to hearing from you again soon.
Lauren
Quick delivery
Quick delivery, shorts seem good quality, sizing was a bit vague so asked a question finally got a reply about a week later 🤔
August 7, 2026
Reply from ITS
Hi Micheal,
Thanks for your feedback. I'm glad your order arrived quickly and that you're happy with the quality of the shorts.
Sorry to hear the sizing information wasn't as clear as you'd hoped and that it took a while to get a reply to your question.
If the shorts aren't the right fit, you can return them for a refund as long. Once you've returned them, you're welcome to place a new order for the correct size at your convenience.
Lauren
The assistant was so much better than…
The assistant was so much better than my last experience, he wanted to help me, he was also knowledgeable with my questions.
August 5, 2026
Reply from ITS
Hi Ian,
Thanks so much for your feedback. I'm glad to hear you had a positive experience with our assistant and that your questions were answered knowledgeably.
If there's anything else you need or any further questions about your order, just let me know.
Lauren
Looked at products on-line but always…
Looked at products on-line but always wanted to go to a store which is on the other side of London, bit of a drive away. An new store opened up in Luton just of the M1, l had to drop my daughter off at the airport so l thought I’d have look in the new store on the way home, WOW what a great store I’m glad l did, seeing everything on hand. I will be going back and the drive will be worth it, open a store in west London I’m sure it would do well I’ve told loads of my friends about IT’S.
August 1, 2026
Reply from ITS
Hi John,
Thanks so much for your feedback and for taking the time to visit our new Luton store. We're really pleased to hear you enjoyed your experience and appreciate you spreading the word to your friends.
We’re always looking at ways to make shopping with us even easier, so your suggestion about a West London store is very welcome. For now, you can also find us in Chelmsford, Dagenham, Harlow, and Walthamstow, as well as Luton.
We look forward to seeing you again soon!
Lauren
Very good product and at a great price…
Very good product and at a great price excellent delivery service would highly recommend them
August 7, 2026
Reply from ITS
Hi George,
Thank you so much for your fantastic feedback and recommendation. We're delighted to hear you were pleased with your product, the price, and our delivery service.
If you need anything else in the future, just let us know.
Lauren
Reply from ITS
Thank you for the great review!
We’re really pleased your plunge saw arrived on time and that you were happy with the price. We really appreciate your feedback.
Lauren
Makes you wonder what hours these guys…
Makes you wonder what hours these guys must work - ordered friday evening, delivered saturday! Economy delivery too. Superb.
August 7, 2026
Reply from ITS
Thank you for the fantastic review!
We’re really pleased we could get your order out so quickly, especially on an economy delivery service. Friday evening to Saturday is a pretty good turnaround 😄
Thanks again for the kind words and for choosing ITS.
Lauren
Cheaper than Amazon, fast delivery.
Cheaper than Amazon, exceptionally fast delivery, even when using the free delivery option.
Only downside was the need to pick the parts seperatly, as there wasn't an option to buy the bundle with a case in that configuration.
August 7, 2026
Reply from ITS
Hi,
Thanks so much for your feedback and for choosing us for your order.
I'm glad to hear your delivery was quick and that you found our prices competitive.
I appreciate your comment about the bundle options—I'll pass your suggestion on to our team for future consideration.
If you have any other feedback or need help with anything else, just let me know.
Lauren
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