sometimes there is no available locksmith services how ever that time keyme lock smith will be available. that's great but it is way more expensive than local services commonly we find. Anyway you guy... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Got in my car just fine without damaging my car, very pleased with the service. Was not pleased with the wait time as I chose this company because my initial call to them told me 30 min and they didn’... See more
Company replied
This is more of a review of KeyMe than the vendor in Maryland. Your phone service sucks. It took a long time for anyone to answer, and it sounded like I woke the lady up. There was no discussion of pr... See more
I like the convenience of the kiosk & there was no wait in line. The price for a plain key was steep. Price range should be stated under each key type or a minimum. The time it took and the fact that... See more
Company details
Written by the company
KeyMe Locksmiths is the nation's most trusted 24 hour locksmith providing guaranteed quality service. We specialize in residential and commercial lockouts, home security systems, lock repair and installation, car key replacement and emergency lockouts. We also copy home, office and car keys, as well as key fobs and access cards quickly and accurately. If you need to install a smart lock, door lock, deadbolt, key fob, file cabinet lock or a master key system, give us a call. If you are locked out or want to schedule an appointment with a licensed locksmith near you, please call us for an upfront flat rate.
Contact info
United States
- (866) 635-1048
- www.key.me
2.9
Average
4K reviews
Asks customers to review
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Car Unlocked
They came in a very timely manner. Unlocked our door with no harm to our car.
July 3, 2026
Reply from KeyMe Locksmiths
TV,
We're so glad we could assist you quickly and without any damage to your vehicle. Thank you for your kind words!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Reply from KeyMe Locksmiths
Danielle Piper ,
We're so happy to hear that your experience was super easy and fast, and that we delivered exactly what you wanted! Thank you for your wonderful feedback.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Starting with the first hello the…
Starting with the first hello the service was professional, knowledgeable and empathetic. The customer service scheduler helped resolve several snags, like my purse with my credit cards is locked in the car, while keeping me calm.
The technician arrived on time per the text updates on when to expect him. He was pleasant, confident and Quick!
He made it a point to take pictures to confirm he was at the billed location. Very professional.
Definitely will keep this service provider on speed dial if I ever am stupid enough to lock myself out of my car again.
July 11, 2026
Reply from KeyMe Locksmiths
VAl,
We are so pleased to hear about your positive experience with our service, especially during a stressful situation. It's wonderful to know that our scheduler was able to assist you calmly and effectively with the snags you encountered. We are also glad that our technician arrived promptly and handled the situation with professionalism and efficiency, including taking pictures for verification. We appreciate you recognizing our team's efforts and we are always here to help if you ever need us again.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Adrian was a very kind man.
Adrian was a very kind man.. he did a great job even if he had to come from Indianapolis to Muncie to unlock my car
July 10, 2026
Reply from KeyMe Locksmiths
julie hutson,
We are so glad to hear that our team member provided such excellent service, even with the travel involved. We appreciate you sharing your positive experience!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Reply from KeyMe Locksmiths
Anonymous,
We're so happy to hear that our team provided you with such a positive experience. We truly appreciate your kind words.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Was so glad to have someone help us
Was so glad to have someone help us, we learnt a lesson that day to be more careful. The service man was very friendly and helpful, the worst part was the wait to get help. Will be careful from now on
July 7, 2026
Reply from KeyMe Locksmiths
yolanda doyen,
We're glad to hear our service person was friendly and helpful during a challenging time. We understand that waiting can be frustrating, and we appreciate your patience. We are always working to improve our response times.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Reply from KeyMe Locksmiths
customer,
We're so glad to hear you found our service fast and reliable, and our team friendly! We appreciate your kind words.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Awful response time
I was told that it would be 30 minutes or less for someone to show up to my vehicle to unlock my door. After approximately 2 hours of waiting, I called someone else to come open my door and they arrived within 15 minutes and got the job done.
July 6, 2026
Reply from KeyMe Locksmiths
Shad,
We sincerely apologize for the extended wait time you experienced. We understand how frustrating it is when expectations for service are not met, especially in an urgent situation. We are reviewing our dispatch procedures to prevent similar delays in the future and ensure our response times are accurate. We appreciate you bringing this to our attention.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
I didn't even use this service.I…
I didn't even use this service.I cancelled it 45min later!!!
July 6, 2026
Reply from KeyMe Locksmiths
Regi,
We appreciate you taking the time to share your experience with us. We understand your frustration regarding the cancellation shortly after signing up.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Reply from KeyMe Locksmiths
Thank you for the great review. We appreciate you taking the time to provide it.
Reply from KeyMe Locksmiths
Thank you for the great review. We appreciate you taking the time to provide it.
The technician did not show up on the…
The technician did not show up on the day he was supposed to. We rescheduled and he showed up 12 hours early. Then the price jumped from $125 to $400. Then an hour later told us they couldn’t make the key, but we had to pay him $100? I’m not sure how this company stays in business.
July 10, 2026
Unprompted review
Reply from KeyMe Locksmiths
Susan Small,
We are very concerned to learn about the issues you encountered with your recent service. The experience you described, including the scheduling discrepancies, the unexpected price increase, and the inability to complete the key while still incurring a charge, is certainly not the standard we aim to provide.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Misleading marketing
Misleading marketing. At time of purchase, the koisk indicated 50% discount for 30 key mail in large order. They ended up charging me 5.495 per key.
Homedepot or ace can make the keys under $4 a piece and provide immediate key delivery. Keyme is charging $6 per key (after tax) despite such a large order and delivering many days out. misleading marketing and rip off your customers.
July 8, 2026
Unprompted review
Reply from KeyMe Locksmiths
Piyush Agrawal,
We appreciate you sharing your experience and feedback regarding the pricing and delivery for your recent key order. We understand your frustration with the discrepancy between the advertised discount and the final charge, especially when comparing our services to other retailers. We are reviewing our kiosk messaging to ensure clarity and accuracy for all promotions. Your insights are valuable as we continuously work to improve our services.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
I thought I was contacting a local shop…
I thought I was contacting a local shop 30 minutes away, not 2 hours away, whose driver apparently made other stops along the way.
July 8, 2026
Reply from KeyMe Locksmiths
david herald,
We genuinely regret any confusion regarding our location and the delivery route.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Reply from KeyMe Locksmiths
Thank you for your review. We appreciate the feedback! If you have any questions or concerns, please do not hesitate to reach out to us by emailing support@key.me
I asked my coworker how the locksmith…
I asked my coworker how the locksmith guys were, her response
"Yes they got there pretty fast and worked fast!"
:) So a thumbs up for sure
July 6, 2026
Reply from KeyMe Locksmiths
Thank you for your review. We appreciate the feedback! If you have any questions or concerns, please do not hesitate to reach out to us by emailing support@key.me
Shawn was earlier than expected and was…
Shawn was earlier than expected and was quick with the job.
July 6, 2026
Reply from KeyMe Locksmiths
Thank you for your review. We appreciate the feedback! If you have any questions or concerns, please do not hesitate to reach out to us by emailing support@key.me
Provided fast service on a holiday…
Provided fast service on a holiday weekend. The tech was nice and knowledgeable and unlocked the truck quick and safe!!!
July 4, 2026
Reply from KeyMe Locksmiths
charles harper,
We're so happy to hear our team provided fast, knowledgeable, and safe service, especially on a holiday weekend! Thank you for sharing your positive experience.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Reply from KeyMe Locksmiths
Toni White,
We're happy to hear that our customer service was great and timely for you. We appreciate your positive feedback!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
They were professional, they came fast and did a good job!!
5Stars, for a great customer communication and customer service
July 2, 2026
Reply from KeyMe Locksmiths
patrick muvunyi,
We're so happy to hear you had a great experience with our communication and customer service! Thank you for your kind words.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
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