Misleading marketing. At time of purchase, the koisk indicated 50% discount for 30 key mail in large order. They ended up charging me 5.495 per key. Homedepot or ace can make the keys under $4 a p... See more
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sometimes there is no available locksmith services how ever that time keyme lock smith will be available. that's great but it is way more expensive than local services commonly we find. Anyway you guy... See more
Company replied
Do not waster your time or money on these crooks. Kiosk shorted us one of the keys we paid for. No one answers the phone at the customer service number on the kiosk. The retailer of course says "we... See more
Company replied
I thought I was contacting a local shop 30 minutes away, not 2 hours away, whose driver apparently made other stops along the way.
Company details
Written by the company
KeyMe Locksmiths is the nation's most trusted 24 hour locksmith providing guaranteed quality service. We specialize in residential and commercial lockouts, home security systems, lock repair and installation, car key replacement and emergency lockouts. We also copy home, office and car keys, as well as key fobs and access cards quickly and accurately. If you need to install a smart lock, door lock, deadbolt, key fob, file cabinet lock or a master key system, give us a call. If you are locked out or want to schedule an appointment with a licensed locksmith near you, please call us for an upfront flat rate.
Contact info
United States
- (866) 635-1048
- www.key.me
2.8
Average
4K reviews
Asks customers to review
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The technician did not show up on the…
The technician did not show up on the day he was supposed to. We rescheduled and he showed up 12 hours early. Then the price jumped from $125 to $400. Then an hour later told us they couldn’t make the key, but we had to pay him $100? I’m not sure how this company stays in business.
July 10, 2026
Unprompted review
Misleading marketing
Misleading marketing. At time of purchase, the koisk indicated 50% discount for 30 key mail in large order. They ended up charging me 5.495 per key.
Homedepot or ace can make the keys under $4 a piece and provide immediate key delivery. Keyme is charging $6 per key (after tax) despite such a large order and delivering many days out. misleading marketing and rip off your customers.
July 8, 2026
Unprompted review
I thought I was contacting a local shop…
I thought I was contacting a local shop 30 minutes away, not 2 hours away, whose driver apparently made other stops along the way.
July 8, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from KeyMe Locksmiths
Thank you for your review. We appreciate the feedback! If you have any questions or concerns, please do not hesitate to reach out to us by emailing support@key.me
I asked my coworker how the locksmith…
I asked my coworker how the locksmith guys were, her response
"Yes they got there pretty fast and worked fast!"
:) So a thumbs up for sure
July 6, 2026
Reply from KeyMe Locksmiths
Thank you for your review. We appreciate the feedback! If you have any questions or concerns, please do not hesitate to reach out to us by emailing support@key.me
Shawn was earlier than expected and was…
Shawn was earlier than expected and was quick with the job.
July 6, 2026
Reply from KeyMe Locksmiths
Thank you for your review. We appreciate the feedback! If you have any questions or concerns, please do not hesitate to reach out to us by emailing support@key.me
Provided fast service on a holiday…
Provided fast service on a holiday weekend. The tech was nice and knowledgeable and unlocked the truck quick and safe!!!
July 4, 2026
Reply from KeyMe Locksmiths
charles harper,
We're so happy to hear our team provided fast, knowledgeable, and safe service, especially on a holiday weekend! Thank you for sharing your positive experience.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Reply from KeyMe Locksmiths
Toni White,
We're happy to hear that our customer service was great and timely for you. We appreciate your positive feedback!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
They were professional, they came fast and did a good job!!
5Stars, for a great customer communication and customer service
July 2, 2026
Reply from KeyMe Locksmiths
patrick muvunyi,
We're so happy to hear you had a great experience with our communication and customer service! Thank you for your kind words.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Got in my car just fine without…
Got in my car just fine without damaging my car, very pleased with the service. Was not pleased with the wait time as I chose this company because my initial call to them told me 30 min and they didn’t end up showing up for 3 hours. Price seemed high at $150 for a 3 hour wait.
July 4, 2026
Reply from KeyMe Locksmiths
Toyota Runner,
We appreciate you sharing your feedback. We are glad we could help you get into your car without damage. We sincerely regret the extended wait time you experienced, as that is not the prompt service we aim to provide, and we understand your frustration with the delay and the pricing. We are reviewing our dispatch procedures to prevent such occurrences in the future.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
The guy showed up quickly did a great…
The guy showed up quickly did a great job was polite and knew what he was doing. Thank you
July 3, 2026
Reply from KeyMe Locksmiths
john michael,
We're so glad to hear our team member provided such prompt and excellent service. We truly appreciate your kind words and positive feedback!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Quick and back in my ride in no time
The gentlemen that helped was super nice and got to the job site and had me back in business in no time.
June 29, 2026
Reply from KeyMe Locksmiths
Kassandra Hunt,
We're so glad to hear our team provided such excellent service and got you back up and running quickly. We appreciate your kind words!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Reply from KeyMe Locksmiths
Billy Sumrall,
We are truly grateful for your kind words. We are happy to hear that our service was prompt, courteous, and professional.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Locked keys in car
Locked keys in car. Called to cancel lock smith and I was charged any even though no services where done and they wouldn’t refund my money. A message stating I would only be charged if the service was finished
July 1, 2026
Reply from KeyMe Locksmiths
jeremy cole,
We appreciate you sharing your experience regarding the charge for a service that was canceled. We understand your frustration when a charge is applied despite no service being rendered..
Please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Called for a car lockout, got charged out the rear
Called for a car lockout in a panic. Clicked the first result that came up - first mistake. Was not given a price upfront, which is required by my state for emergency services (which I was not aware of at the time), only told that someone was on their way to my location. Second mistake. 2 kids fresh out of high school showed up and, admittedly, popped my car with no problem or damage.
Without having been given a quote or even a suggestion of a price, I was then charged $278 for a simple car unlock. $99 for "service call", and then $179 for "car lockout". (The average in my area is $70-90.) However, they were two guys standing in my driveway and I was one young woman on the verge of a meltdown, so I felt pressured to pay. The charge is simply "LOCKSMITH SERVICES", no company name or even a person's name.
I called and filed a complaint so I can get a refund for predatory practices and exploitation under distress, and was met with some dyslexic woman who refused to spell my email address correctly. I am not optimistic about receiving a reply or a call back, so I will be filing a chargeback with my bank.
July 1, 2026
Unprompted review
Reply from KeyMe Locksmiths
Unsatisfied Customer,
We appreciate you taking the time to share your experience with us. We sincerely regret that your recent service call did not meet your expectations, and we understand your frustration regarding the pricing and the subsequent interaction when you attempted to resolve the issue. We are We are committed to providing transparent pricing and professional service to all our customers, especially during stressful situations.
Please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Helpful and down to earth person
June 26, 2026
Reply from KeyMe Locksmiths
ryan,
We're truly glad to hear that you found our team member to be helpful and approachable. Your kind words mean a lot to us.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Great service
June 29, 2026
Reply from KeyMe Locksmiths
Thank you for the great review! We appreciate the feedback!
It was fast and efficient
March 2, 2026
Reply from KeyMe Locksmiths
Nathan Wadsworth,
We're happy to hear that our service was fast and efficient for you. We appreciate your positive feedback!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Helped me get in my car super fast.
June 28, 2026
Reply from KeyMe Locksmiths
kenyatta clay,
We are so glad we could assist you quickly. We appreciate your positive feedback and are happy to know we met your expectations.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
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