Bought a lens for a decent price, and was as new condition. Arrived next day and excellent communication. Would defo buy from LCE again
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See what reviewers are saying
Excellent service! I was looking for a replacement body for an old Canon EOS 100 camera. Staff member I spoke with was able to answer all questions which was reassuring. Camera arrived the day after p... See more
Very good px price offered, prompt attention to the transaction and speedy delivery. Thanks also to the Newcastle branch for getting my px lens down to Hereford in an efficient manner - an obvious adv... See more
Another set of used camera equipment and accessories shipped to me in Tanzania by way of the UK with zero issues! The equipment was well-cushioned for the air transfer and subsequent bus transfers to... See more
Company details
Written by the company
Established in Hereford as Melgray Photographic in 1979 and we joined the LCE group in 2015. We have an outstanding reputation and are well known for our sales of new & used photographic products. We also offer specialist services including passport pictures, video/cine film transfer to DVD and digital formats and instant print kiosks for memory cards and mobile phones users. We are a small friendly, professional and knowledgeable team of three - Manager Neil, Jack and Caine with offer many years of experience in this business between us.
Contact info
16 Widemarsh Street, HR4 9EW, Hereford, United Kingdom
- 01432272655
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Replied to 91% of negative reviews
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Ordered one day, delivered the next
Ordered one day, camera arrived less than 24 hours later! Very efficient service
This time, not 100%
I have bought from LCE on several occasions, but was slightly disappointed on this occasion. Purchased online, over the weekend, with 24 hours delivery. It arrived on the Wednesday. I sent a note on the Tuesday @15:18 (during working hours) and got a reply on the Wednesday, believe it was the Hereford Branch that fulfilled the order, to say it missed the local connection…what ever that is.
Good to buy from experts
Very helpful with pre purchase questions. Competitive price and sent very quickly. Very carefully packaged.
Super fast and camera is amazing
Great service fast delivery
Really helpful service when had issue with Payapal pay in 3. Dispatched quickly and camera received next day in time for the weekend. Camera was used and condition was as listed.
I always use LCE and woudn’t go anywhere else.
I always use LCE for buying or selling cameras and equipment and have never found the service anything other than exceptionally fast, efficient and effective. Everything is safely boxed and packed and the quality of the used equipment is outstanding. The latest lens I have bought does not even look used! Cannot recommend highly enough.
Speedy service
Prompt despatch and helpful when…
Prompt despatch and helpful when problems with DPD delivery.
Exceptional service
Firstly the item was shown as in stock and actually was, I have tried to buy this product on other sites that showed as being in stock when it was not, secondly I was notified within hours of placing the order it had been despatched on a next day delivery included in the cost, thirdly arrived by dinner the next day, perfect service
Dealing with LCE was great
Dealing with LCE was great. However my experience was let down by DPD. They failed to pick up my parcel two dayson the run. So Jack sent it by Royal Mail special Delivery. I gotit the next day. All this aside it would not stop me dealing with LCE in the future
Good Communication
Good Communication, item packed well so arrived safely, speedy delivery
Super fast dispatch and delivery!
Had my brand new camera in my hands the very next day- no complaints at all!
A first class service again .
A first class service again from L.C.E. I needed a camera to be sent to my local store. Extremely helpful on phone,sent the same day, arrived at local within 48 hours,and a message to say it had arrived.
Faultless company. Thank you guys.
I visited the LCE store in Bath …
I visited the LCE store in Bath and was able to try out the camera before later buying on line. Staff let me take the camera outside so that I could use it in "real" conditions. As staff were so helpful I decided to purchase from LCE even though prices were marginally higher thatn other online stores. Product was delivered promptly witha secure code supplied for courier and in good time
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