London Camera Exchange - Hereford Reviews 

477
TrustScore 5 out of 5

4.8

16 Widemarsh Street, HR4 9EW Hereford, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service! I was looking for a replacement body for an old Canon EOS 100 camera. Staff member I spoke with was able to answer all questions which was reassuring. Camera arrived the day after p... See more

Rated 5 out of 5 stars

Bought a lens for a decent price, and was as new condition. Arrived next day and excellent communication. Would defo buy from LCE again

Rated 5 out of 5 stars

Very good px price offered, prompt attention to the transaction and speedy delivery. Thanks also to the Newcastle branch for getting my px lens down to Hereford in an efficient manner - an obvious adv... See more

Rated 5 out of 5 stars

Another set of used camera equipment and accessories shipped to me in Tanzania by way of the UK with zero issues! The equipment was well-cushioned for the air transfer and subsequent bus transfers to... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in Hereford as Melgray Photographic in 1979 and we joined the LCE group in 2015. We have an outstanding reputation and are well known for our sales of new & used photographic products. We also offer specialist services including passport pictures, video/cine film transfer to DVD and digital formats and instant print kiosks for memory cards and mobile phones users. We are a small friendly, professional and knowledgeable team of three - Manager Neil, Jack and Caine with offer many years of experience in this business between us.


Contact info

  • 16 Widemarsh Street, HR4 9EW, Hereford, United Kingdom

  • 01432272655

4.8

Excellent

TrustScore 5 out of 5

477 reviews

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1-star

Asks customers to review

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Replied to 91% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(477)

2,619 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Delivery was very quick and the product was impeccably packed to voice damage. This is my second purchase from LCE, highly recommend.

July 2, 2025
Rated 5 out of 5 stars

Seeking a lens.

I phoned about a particular lens for sale, asked various questions to a very knowledgeable chap and ordered the lens on a Saturday and it arrived on the following Tuesday. More than happy with it and the service.

July 7, 2025
Rated 3 out of 5 stars

Good camera shop; abysmal choice of parcel company.

LCE Hereford foolishly used DPD to convey my parcel. Instead of delivering it, DPD's driver dumped £200-worth of camera accessories in a different street, clearly without bothering to check where he really was.

Neil at LCE Hereford was prompt, diligent, and helpful in dealing with DPD's incompetence. But LCE at a higher level must take responsibility for using DPD at all. DPD is one of several parcel companies whose reputation is far too mixed to be trusted.

June 28, 2025
London Camera Exchange - Hereford logo

Reply from London Camera Exchange - Hereford

Hi Nigel
Thank you for the positive feedback on the product and service from Neil and our LCE Hereford Team.
Our couriers are under instruction NOT to leave any parcel without a signature or photographic evidence of the goods being handed across the threshold - we have taken this further with them and appreciate your bringing this to our attention.
Many thanks, Your LCE Team.

Rated 5 out of 5 stars

Excellent advice and service

Helpful advice and guidance from the local instore staff which ended in a replacement lens - a used lens within my price range. staff from Hereford branch also helpful, replacement lens despatched promptly and arrived the next day. A good experience throughout. I would recommend the company wholeheartedly.

June 27, 2025
Rated 5 out of 5 stars

Excellent First Class Service from Neil.

Excellent first class service from Neil at LCE Hereford, who helped me on my recent purchase when I inquired about a Canon R50, Great communication, answering my emails promptly, with all the information that I required…

Fantastic deal and my transaction couldn’t have been any smoother from start to finish, Order was well packaged and delivered the next day with plenty updates…

I certainly feel that LCE Hereford, go above and beyond to help you, I’ll certainly know where to go if I’m needing anything else, and would highly recommend to anyone as they definitely look after you… Thank You…

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent prompt Service. …

Spoke on phone at 12.30pm told where required lens was on line placed order and notification received with one hour that it was ready for collection by DPD who delivered to my home at 8am the following morning even though it was a Saturday.
Excellent service by LCE and DPD. delivery.

June 13, 2025

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