Big shout out to Adrian, saved the day for me today! Came in looking for a usbadaptor whilst not being able to describe it properly, whilst the shop did not have it - Adrian's bag did - very kind and... See more
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See what reviewers are saying
I haven’t dealt with LCE before but I certainly shall again when I need more photographic equipment, ordered the lens on Thursday and it would have arrived on Friday if it hadn’t been messed up by DPD... See more
After looking at your stock sale, it was good to see Lee Filters lens adapters on your list. As I had meant to add a missing size to complete my needs the offer was worth investigating. The size requi... See more
it's not the cheapest camera shop around the corner, but the folks in the Reading branch give really great advice and the service goes beyond your imagination. so far I have not bought anything yet bu... See more
Company details
Written by the company
Established in 1996, London Camera Exchange is Reading's only specialist photographic retailer. We sell a wide range of new and used cameras, lenses, binoculars and accessories from all of the leading brands. Part exchange welcome, trade in and trade up, we offer impartial expert advice and competitive prices In-store services include: sensor cleaning, image recovery, tape to DVD / USB and repairs. Our 5 members of staff have a total of 126 years of selling photographic equipment.
Contact info
7 Station Road, RG1 1LG, Reading, Berkshire, United Kingdom
- 01189592149
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Bought stuff from LCE both new and…
Bought stuff from LCE both new and used, for many years. Always a great price, service and delivery.
Very easy to order prompt delivery all…
Very easy to order prompt delivery all in all excellent service.
Great price an super fast delivery.
A truly fantastic service from LCE
I found a used lens on line being sold at LCE (Reading). The description said it was in good condition and the lens hood had some marks. It was somewhat a considered purchase but assuming the lens’s was okay and appeared to look very good in the photos; I sent an email to enquire and had a reply the very next morning from Mark who was more than happy to assist and was willing to offer me a bit of a reduction. This really made things a little more tempting but what helped me to pull the trigger was Marks prompt response and also his reassurance that if I was not happy I could send it back for a full refund. He sent me a link to make the purchase and the next day the lens was in my hand and exactly as described and hoped. The whole process could not have been easier and I’m so glad I made this purchase. I can only say I received a brilliant service and could not be happier. Thank you so much. Andrew
Everything I ordered came very quickly…
Everything I ordered came very quickly and it was packaged fantastically.
The item I received was faulty
The item I received was faulty. I have emailed London camera exchange twice without reply. Reply unimpressed. Terrible customer service.
Excellent service and ease of ordering
Excellent service and ease of ordering. Delivery was great.
Good fast delivery
Good fast delivery, very easy to communicate and they say what they do timely.
Perfect service
Perfect service, arrived well packaged, safely and quickly! Thank you!
Great automated service from lce
No human contact with lce. Saw a fantastic offer, ordered online, got it delivered the next day. Brilliant, Canon R6 kit with top wack 2X 128GB SD cards, free. Very happy with my purchase and the top service from lce.
LEC has always been very helpful with…
LEC has always been very helpful with an excellent service
Spoke to 2 people over the phone
Spoke to 2 people over the phone, both very helpful.
Lens arrived safely, well packed, and it works well!
Exceptional Service
LCE really helped with the repair of a lens. They were efficient, courteous and very helpful.
Thank you LCE
2nd hand lens ordered and was in the condition advised. In this case excellent. Well packaged together with efficient service.
Thank you LCE
Have had good b professional advice…
Have had good professional advice with nice customer service
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