The staff are cool and kind
The staff are cool and kind, understanding when you have financial difficulties, you can adjust the payment due date.

Reply from LendDirect - Manning Rd. & 8th St NE
Manning Road Northeast 809, Ste 303, T2E 7M9 Calgary, Alberta, CA
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
LendDirect offers online personal loans in Canada.
Manning Road Northeast 809, Ste 303, T2E 7M9, Calgary, Alberta, Canada
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff are cool and kind, understanding when you have financial difficulties, you can adjust the payment due date.

Reply from LendDirect - Manning Rd. & 8th St NE
since the switch over from cash money i have had nothing but a headache...as cash money agreed to release more $ into the bank account. however they never released the link associated with the $ to be released, they only gave me the password to get the $. without the link the password then become invalid. 3 months l8r they still told me that i have to prove that i never received the $before they could help me. i had tried to create an account with lend direct with no availability to gain access. they have said they will not take the interest off besides the $ increased that was not received by my bank account. with 35% interest added onto my amount owing they were gun ho to use the interest to up charge the account and refuse to remove any of the interest included with the Money not received. they said it is not their problem.

Reply from LendDirect - Manning Rd. & 8th St NE
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.