Liberty - Austin Pieries Reviews 

25
TrustScore 4.5 out of 5

4.7

Dubai Circuit, 4300 Spring Mountain, Queensland, AU


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Rated 5 out of 5 stars

I’d just like to say thank you! we had a pleasure of dealing with Austin through the process of buying our first home. We had very limited knowledge of requirements and process.He was incredibly... See more

Rated 5 out of 5 stars

Austin has recently helped us secure our first home loan and I can't recommend him highly enough. He makes the whole process stress-free with very clear and timely communications. We won't be going an... See more

Rated 5 out of 5 stars

From first contact Austin was very informative. Nothing was a problem he always stayed in contact and helped us with any issues. If he was unavailable he would get back to us straight away. It was... See more

Rated 5 out of 5 stars

A massive thanks to Austin for being a wonderful Mortgage advisor. He was always available when we had any questions and he explained everything in each step. We strongly recommend Austin to everyone... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • Dubai Circuit, 4300, Spring Mountain, Queensland, Australia

  • 0422 816 066

4.7

Excellent

TrustScore 4.5 out of 5

25 reviews

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4.7

All reviews

(25)

1,033 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional service from Austin

I cannot recommend my mortgage broker Austin highly enough. As a return client, I can genuinely say the level of care, dedication, and support never changes. He consistently goes the extra mile, takes the time to break down complex information in a way that actually makes sense, and tailors everything to your personal goals and aspirations rather than treating you like just another number.

The first time around, it genuinely felt like we were in the trenches together — navigating every challenge side by side with honesty, patience, and determination. That level of support made such a stressful process feel manageable and empowering.

If you want someone who is knowledgeable, trustworthy, approachable, and truly invested in helping you succeed, I absolutely recommend Austin!

April 27, 2026
Rated 5 out of 5 stars

Grateful

We cannot recommend our financial adviser highly enough. He has been incredibly generous with his time, very professional, and proactively keeping us informed every step of the way.

What truly stands out is his genuine commitment to helping us get our financial affairs on the right path. His guidance, knowledge, and clear communication gave us great confidence throughout the process.

We are extremely grateful for his support and would highly recommend him to anyone looking for a trustworthy and outstanding financial adivser.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Austin is respectful

Austin is respectful, supportive and knowledgeable about home loans. He is early to communicate with, and offers support and answers questions instantly all the time.

September 11, 2025
Rated 5 out of 5 stars

I recently worked with Austin as a first-time buyer

I recently worked with Austin as a first-time property buyer. From the very beginning of the process Austin has been incredibly knowledgeable and responsive. His commitment in helping me secure a mortgage made the whole process feel less overwhelming. He was also readily available to answer any questions I had through the process. I would highly recommend working with Austin.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Austin has consistently demonstrated…

Austin has consistently demonstrated excellence and professionalism throughout our lending journey. Over a period of more than two years, he provided clear guidance in helping us define our goals, strengthen our financial position, and successfully secure our home loan. His support has continued well beyond settlement, reflecting his strong commitment to client service.

Austin communicates with clarity, responds promptly, and delivers advice that can be trusted. His knowledge, patience, and dedication make him a valuable asset to any organisation and an ideal partner for individuals seeking tailored lending solutions.

Thank you Austin, for your outstanding support and ongoing assistance.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

From first contact Austin was very…

From first contact Austin was very informative. Nothing was a problem he always stayed in contact and helped us with any issues.
If he was unavailable he would get back to us straight away.
It was an easy stressless journey because of Austin.
Highly recommend him.
Thank you Austin it was a pleasure

August 1, 2025
Rated 5 out of 5 stars

Helpful for First Home Buyers

Austin was very helpful from the start. He was always on the lookout for the best option and provided guidance throughout the whole process.

As a first home buyer, I appreciated the timely communication. He was very proactive in making sure everything was ready for finance approval. My settlement period was 14 days, so Austin ensured that everything was ready well before settlement date (valuations, interest rate discussions, FHOG application).

Would highly recommend Austin to anyone looking for a broker in purchasing their first home.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Five Stars

Five Stars – Outstanding Service from Start to Finish!

Working with Austin was nothing short of exceptional. From the very beginning, it was clear that he was not just another mortgage broker—he was truly invested in helping me find the best possible mortgage solution for my unique situation.

I had spoken to a few other brokers before finding Austin, and the difference was night and day. Where others offered cookie-cutter solutions or seemed uninterested in the nuances of my case, Austin took the time to listen, understand, and genuinely care about what would work best for me. He asked the right questions, explained every option in detail, and made sure I felt confident and informed every step of the way.

Austin was available for after-hours calls, chasing down better terms from lenders, or navigating some tricky aspects of my application, he never hesitated to go the extra mile. His dedication, professionalism, and personal commitment to achieving the best outcome for me made all the difference.

Thanks to Austin, I ended up with a mortgage that was not only competitive but perfectly tailored to my needs—something I honestly don’t think I would’ve gotten elsewhere. I’m incredibly grateful for his hard work and integrity, and I wouldn’t hesitate to recommend him to anyone looking for a mortgage broker who truly puts their clients first.

If you’re looking for someone who will advocate for you, communicate clearly, and deliver top-tier service, Austin is absolutely the person to call. Truly exemplary.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Best Broker in Spring Mountain!

We have used Austin’s mortgage brokering service multiple times now and have been over the moon with him. He makes every step simple and is great at explaining anything we didn’t understand. He has gone above and beyond for us and we highly recommend his services.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Austin is very professional and so much easier to communicate as with my bank. He delivered in minimum time the maximum outcome. I am glad I found Austin as a Broker. Highly recommended.

January 15, 2025
Rated 5 out of 5 stars

I’d just like to say thank you!


I’d just like to say thank you!
we had a pleasure of dealing with Austin through the process of buying our first home. We had very limited knowledge of requirements and process.He was incredibly helpful in exploring options and finding the best solution for us and always responding to our mail, phone calls and questions.
Again Thanks to Austin we felt confident as well supported every steps of the way.
We highly recommend Austin you will be in good hands.

January 21, 2025
Rated 5 out of 5 stars

As a first home buyers We had an…

As a first home buyers We had an incredible experience working with Austin.he kept us every step of the way nothing was to much trouble.the whole experience was very efficient and communication was amazing throughout and the information and knowledge shared with us really helped to get the best out come that made all of our needs.

We truly appreciate his professionalism , and dedication to making this milestone achievable for us.

We highly recommend his service to anyone seeking a seamless,stress free mortgage experience.

January 21, 2025
Unprompted review
Rated 5 out of 5 stars

A massive thanks to Austin for being a…

A massive thanks to Austin for being a wonderful Mortgage advisor. He was always available when we had any questions and he explained everything in each step. We strongly recommend Austin to everyone looking for mortgage advice. Thank you for being with us in this journey.

January 10, 2025
Rated 5 out of 5 stars

Exceptional service

Austin provided exceptional service throughout the entire mortgage process. From the very beginning, he took the time to understand my financial goals and offered clear and practical advice tailored to my needs. His expertise and professionalism made what could have been a stressful process seamless and straightforward.

What truly stood out was Austin's commitment even after the loan was approved. He followed up with me diligently during the initial stages and even after a couple of drawdowns to ensure I was comfortable with the process and didn’t face any issues. This level of care and attention is rare and greatly appreciated.

Thanks to his dedication and guidance, I felt confident and supported at every step. I highly recommend Austin to anyone looking for a reliable, knowledgeable, and client-focused mortgage broker.

October 31, 2024
Unprompted review

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