Liberty - Kate Gill Reviews 

13
TrustScore 4 out of 5

4.2

222 Keilor Road, 3041 Essendon North, Victoria, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Kate is honest and works hard to get what you need. She's diligent and Kind natured plus a pleasure to deal with. She works for you to help you and really loves her job. Kate is the best lender ive ev... See more

Rated 5 out of 5 stars

Kate was able to refinance and consolidate a couple of our loans for us to a better deal. In uncertain times she was able to get us a great interest rate deal! The process was smooth and painless if... See more

Rated 5 out of 5 stars

Kate communicated well, keeping me up to date throughout the process. At times she could of pushed harder against the lender who were frustrating the process. But all in all, very happy with the serv... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • 222 Keilor Road, 3041, Essendon North, Victoria, Australia

  • 0413 724 586

4.2

Great

TrustScore 4 out of 5

13 reviews

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4.2

All reviews

(13)

990 reviews in the last 12 months

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Rated 5 out of 5 stars

Kate is honest and works hard to get…

Kate is honest and works hard to get what you need. She's diligent and Kind natured plus a pleasure to deal with. She works for you to help you and really loves her job. Kate is the best lender ive ever worked with in 40yrs. Im so pleased with her work ethic.

April 17, 2026
Rated 1 out of 5 stars

Dealt with Kate Gill

Dealt with Kate Gill, who was prompt and proactive in contacting me after I completed the initial enquiry form and seemed eager to find the right solution despite both my credit history and work situation not being in the most favourable position.
However it quickly went downhiIl once I completed the application.
I actually provided more information than she requested by giving her 5 payslips when she only asked for 2 payslips.
Despite this, she still decided to nitpick on my duration of employment which was in actuality not as long as I had estimated on the phone.
This was irrelevant because I have been employed for greater than 3 months which is the minimum length of time that most employers give casuals before hiring them full time.
In conjunction with my recent earnings that should have been enough to meet the criteria she had outlined but she went against her own protocols to deny me a loan which is nothing less than irrational and ultimately; stupid.
She also possesses a condescending, disdainful attitude and lacks even a rudimentary capability of displaying warmth (insisted that she and she alone ask questions in the final conversation I had with her).
Personable is not a word you could use to describe her demeanour when
communicating with her on the phone.
She also failed to contact me at the time she said she would when I provided all of the requested information.
Would not recommend her if you have a bad credit history.

May 3, 2025
Unprompted review
Liberty - Kate Gill logo

Reply from Liberty - Kate Gill

Hi there, thanks for taking the time to share your feedback and we’re sorry to hear you're not satisfied with your experience. To better understand what has occurred and look further into this for you can please send us a private message with your full name and contact details?

Kind Regards,
The Liberty Team

Rated 5 out of 5 stars

Kate was a breath of fresh air

Kate was a breath of fresh air, she was professional and always available for any questions l had in regards to my loan. I would highly recommend using Kate for any financial needs in the future.

April 11, 2025
Rated 5 out of 5 stars

Kate communicated well

Kate communicated well, keeping me up to date throughout the process.
At times she could of pushed harder against the lender who were frustrating the process. But all in all, very happy with the service Kate provided.

January 31, 2024
Rated 5 out of 5 stars

Refinancing in uncertain times

Kate was able to refinance and consolidate a couple of our loans for us to a better deal. In uncertain times she was able to get us a great interest rate deal! The process was smooth and painless if not a little long but that's to be expected with the amount of customers wanting to refinance with soaring interest rates. Kate was super professional and answered all our questions as she was very knowledgable and has many contacts within the banking industry to get the best deals.

March 16, 2023
Rated 5 out of 5 stars

Kate was fantastic

Kate was fantastic. Excellent knowledge & customer service. Would definitely recommend and come to her again for any future financial needs.

September 21, 2022

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