Ocean Estate Agents Reviews 

5,618
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 745 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how incredibly helpful and professional the staff are, making property buying and selling feel completely straightforward, smooth and stress-free. People really appreciate the prompt communication, friendly service, and the reassuring regular updates provided by the expert team throughout the entire journey. Some people were dissatisfied with communication issues, noting that email responses or phone interactions could sometimes feel quite unhelpful, abrupt, or disappointing. A few reviewers also mentioned experiencing unexpected delays and having to continually phone the office to get basic progress updates during their move.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and highly professional throughout the entire process.... See more

Service

Clients share positive opinions on service, highlighting the professional, helpful, and friendly approach of... See more

Customer service

Customers consistently note positive experiences with customer service, praising the prompt and helpful... See more

Response time

Reviewers highlight positive aspects of response time, noting that communication is prompt and thorough.... See more

User experience

Customers had positive experiences with user_experience, highlighting seamless communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ashleigh made the whole process so easy, we’ve been kept in the loop the whole process & couldn’t recommend Ashleigh enough. She explained everything & we never felt stressed in such stressful time. A... See more

Rated 5 out of 5 stars

I would like to say a massive thank you to Jemima in the Letting team. Every step of the way she has been brilliant, always keeping us updated and providing an exceptional service. We’ve not always ha... See more

Rated 5 out of 5 stars

Really good experience overall. Jemima was great throughout and kept us updated at every stage. Communication was excellent and the whole process felt very straightforward. Easily one of the best lett... See more

Rated 5 out of 5 stars

This is the third time that I have used Ocean property lawyers. Any questions which I had were answered and if they couldn’t answer them immediately, they rang back the next day to give me an answe... See more


Company details

  1. Real Estate Agents
  2. Apartment Rental Agency
  3. Condominium Rental Agency
  4. Conveyancer
  5. Mortgage Broker
  6. Property Management Company

Written by the company

Ocean Estate Agents have been selling Bristol and North Somerset homes of all shapes and sizes – large and small, grand ¬and modest, smart and not so smart… for all kinds of people since 1984. Founder Paul Harris started the business over 40 years ago with Ocean Bishopston on Gloucester Road, and there are now 12 local offices across the city including one in Portishead and Weston super Mare. Their ethos is very much ‘people before property’, with the emphasis on looking after the individuals and families buying or selling their homes, to make what is often a challenging experience, as worry-free as possible. Ocean’s teams, reflect the culturally rich communities of this wonderful city, spanning a diverse mix of ages and backgrounds from across Bristol. It is also very much a family business. Many of the team have grown up and started their own families whilst working for Ocean – they even have some second generation ‘Oceaners’ now working for the company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(5,618)

735 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience letting our house…

Fantastic experience letting our house with ocean. Charlie made everything so easy, very quick communication and clear timeline. House was letter very quickly and we were kept informed every step of the way.
Would definitely recommend to others.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Without the determination and persistence of the staff our sale would never have happened. They went above and beyond to the benefit of both us as the seller and also for the buyer. Service and support was brilliant, and we were kept informed on progress. Would highly recommend the team at Clifton, Whiteladies Road, Bristol

August 21, 2026
Rated 5 out of 5 stars

This is the third time that I have used…

This is the third time that I have used Ocean property lawyers.
Any questions which I had were answered and if they couldn’t answer them immediately, they rang back the next day to give me an answer.
Kept informed at every stage. Just a good group of people to do business with from the receptionist right through to the manager. Would definitely use them again if I needed to without thinking twice..

August 19, 2026
Rated 5 out of 5 stars

Thank you Jemima

I would like to say a massive thank you to Jemima in the Letting team. Every step of the way she has been brilliant, always keeping us updated and providing an exceptional service. We’ve not always had the best experiences with Letting Agencies but I would recommend Ocean just for Jemima. Thank you very much!

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience overall

Really good experience overall. Jemima was great throughout and kept us updated at every stage. Communication was excellent and the whole process felt very straightforward. Easily one of the best letting agents I’ve dealt with in Bristol.

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

Ashleigh made the process so easy…

Ashleigh made the whole process so easy, we’ve been kept in the loop the whole process & couldn’t recommend Ashleigh enough. She explained everything & we never felt stressed in such stressful time. Ashleigh answered are emails thoroughly & promptly. We had weekly communications on top of our correspondence.

August 17, 2026
Rated 5 out of 5 stars

Great team

Great team Andy, Jessie and Julie sold our house quickly for good price. Very Professional and on it.
No hesitation recommending

July 2, 2026
Rated 5 out of 5 stars

Fantastic experience with Ocean

Fantastic experience with Ocean, from initial discussions to feedback on viewings and just general friendliness of all the staff. From the estate agents side, special thanks to Marco and Melissa.
I also used Ocean property lawyers as my solicitors for the sale, also fantastic, clear updates and timeframes and very friendly staff. Thank you particularly to Patricia for all of your help.
Would recommend to anyone selling a property.

Thanks again!

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great professional service

Great professional service from the whole team with good communications and friendly approach. Also having the Ocean legal team in house provided a one stop shop which assisted the whole selling process

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Ocean Letting Agency were extremely Professional

Ocean Letting Agency were extremely helpful in finding us a suitable house to rent and made the whole process smooth and straightforward.
We would especially like to thank Edward Haley for his excellent assistance and support in finalising the property.
His professionalism, guidance, and prompt help were greatly appreciated.
We highly recommend Ocean Letting Agency for their friendly and efficient service.

August 10, 2026
Unprompted review

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