Olshan Foundation RepairReviews 

2,695
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, often highlighting specific individuals for their excellent service and communication. The service provided is frequently described as outstanding, with many appreciating the thorough assessments, efficient work, and careful attention to detail, including landscaping protection and cleanup. Customer service receives high marks for being friendly, responsive, and ensuring customers understand the process and proposed solutions. However, some customers also noted issues with follow-up after job completion, experiencing difficulties in getting responses for broken installations or additional concerns. A few other people also felt that the initial promises made by sales representatives were not always honored, leading to dissatisfaction with the final outcome and unexpected costs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, knowledge, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are easy to... See more

Response time

Reviewers highlight ambiguous aspects of response time, with many customers praising promptness and... See more

Price

Customers had ambiguous experiences with price, with some reviewers finding the pricing fair and competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Olshan crew did a great job repairing our foundation. They were very careful with our landscaping, finished in one day, and now we can actually close doors in our house, amazing! Would definitely r... See more

Rated 5 out of 5 stars

I met with Marcos Rivera to discuss problems with my patio and driveway. I was interested in their new system for lifting those two area. Marcos was so easy to understand, even though it's a technic... See more

Rated 5 out of 5 stars

We have a problem with sinking floors in the kitchen. Not knowing what to expect, we called three different companies to evaluate our problem and offer a solution. Olshan was the third and final est... See more

Rated 5 out of 5 stars

Dan Steele with Olshan Dallas did an assessment of our house foundation and found that no repair was needed. He noted that cracks on walls and sticking doors were building up over time due to the clay... See more


Company details

  1. Construction Company

About Olshan Foundation Repair

Information provided by various external sources

Olshan Foundation Solutions - 85 Years of Service

Written by the company

Olshan offers free, no-obligation Structural Assessments
Over the years, we have worked on virtually every kind of foundation, for families with all different types of needs and we’ve learned a lot about both. We know that your home is your most valuable asset. Where you raise your family. Create memories. Cherish loved ones. So, when you have a structural problem and choose us to resolve it, we approach the task of repairing your home not just as a job, but as an important responsibility. Because at Olshan, we believe that every family deserves a strong foundation. Some companies measure their experience in years. We measure ours by generations. Through great people, pride in our work and plain ol’ American know–how. Since 1933, our reputation for integrity, honesty, quality craftsmanship and setting the standards in home structural repair services has always been our legacy. It has also won us the endorsement of legendary, Hall of Fame Pitcher, Nolan Ryan.

We Stand by Our Work

Services backed by available warranty plans.

Services backed by available warranty plans.
Ask your Certified Structural Technician for more information.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,695)

240 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Caring and knowledgeable

I recently had foundation repair done, and the whole experience was much better than I expected. Angelo, the Crew Chief, and Martin, the Supervisor, were great to work with. They were easy to talk to, explained everything clearly, and took the time to answer all of my questions without making me feel rushed. Even James, in sales, answered questions and submitted paperwork while on vacation. Above and beyond effort!

The crew—Eduardo, Jose, Walter, Chuy, Carlos, and Zeke—worked hard from start to finish. They were careful around my landscaping, filled in all of the holes neatly, and even took extra care patching the concrete on my porch so it looked as smooth and level as possible.

This team takes pride in what they do. Everyone was professional, respectful, and paid attention to the little details. I'm very happy with the results and would definitely recommend them to anyone needing foundation repair.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Knowledgeable, Professional, and Helpful

Chris with Olshan came out to evaluate the standing water issues on our property and was incredibly helpful. He took the time to thoroughly assess the situation, explain what was causing the problem, and walk us through several possible solutions. I really appreciated that he was honest, knowledgeable, and never tried to pressure us into anything.

He was professional, patient, and answered all of our questions, making sure we understood the pros and cons of each option. It’s refreshing to work with someone who genuinely wants to help. I highly recommend Chris and Olshan if you’re looking for an honest assessment and expert advice.

June 25, 2026
Rated 1 out of 5 stars

Exploitation of illegals

Only hire illegal immigrants at your 6003 Arlington ave location in raytown. Lack off ppe for employees. Cody and company at your raytown location are going to get you in trouble with the federal government if you do not distance your company from their branch. Total scumbags there.

June 29, 2025
Unprompted review
Rated 1 out of 5 stars

Ol-scam

Ol-scam! Horrible experience. My house has more cracks now than before. Will not call you back. Once they get their money you have no chance of getting anything corrected!

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Stand by their product!

So this is not to alarm you but they have been out twice to reset an error code on my crawlspace dehumidifier. These things happen. It is within the warranty period and they make you a priority when something doesn't work. They stand by YOU. Clayton and Michael we a great team to come out. Michael was at my house the previous time and he had a hunch he might be back. His "boots on the ground"experience was reassuring. Clayton was new to the team and he was a down to earth communicator.
Impressed by Knowledge and people skills.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

The team of

The team of: Angelo, Carlos, Eduardo, Jose, Chuy, and Escquiel were professional, considerate, and hard working fine young men. It was a pleasure to have this team complete my foundation job. A credit to the supervision and culture of this team. Thank you!

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

I was quite impressed by the…

I was quite impressed by the professionalism of the company, I just wasn't financially capable of using their services at this time. thank you Debra L Palmer

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional, and knowledeable

The agent was on time to the minute. He listened to my explanation a d asked incisive questions. He took time to explain the elements that would affect their solution. He was straight-forward, knowledgeable, helpful, creative, and thorough. His step-wise approach to a solution for .y yard flooding was incisive and thoughtout.he was friendly and considerate. Took his time and wanted to help us and work with us.

June 16, 2026
Rated 5 out of 5 stars

Timely

Timely, very thorough, very professional. Les was able to provide me with a bud on the spot. Sent me the report with pictures and a detailed layout for the work to be completed.

June 16, 2026
Rated 5 out of 5 stars

Great Company

I have done this review once already. In February a very nice Olshan representative came out as I was worried about the change in my the appearance of my tile and a faint odor...musty. The representative inspected everything closely and like myself, could not find moisture anywhere. Then we had two violent storms come through, the first dumping six inches of rain in 30 minutes or so. A wall downstairs where the floor meets it, started having water pour out under it. After living here 20+ years we were stunned. Before we could do more than clean it all up another storm came through leaving 8 inches, five of that in two hours. Again, another flood in the same place so we called Olshan back and another representative came out. This time the water damage was apparent. Insulation soaked, floor sealer washed off and mold odor was strong. We received a proposal on the spot for very major repairs. Everything was done professionally and with kindness. The empathy did help the shock of it all. Great people and a great company, so professional.

June 11, 2026
Rated 4 out of 5 stars

Want to start off saying I have…

Want to start off saying I have contacted Olshan Foundation. They installed a sump pump working great. With conditions from a side pumping into that atmosphere in the yard. That they had worked with me correct the issue promptly extending the discharge. Happy customer thank you

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Working with Mike Jones was a delight

Working with Mike Jones was a delight. no high-pressure sales talk. conversation was easy to understand. several options were discussed regarding our drainage issue around the foundation. thank you, Mike Jones, for sharing your knowledge with us

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

The team that hand dug up my basement…

The team that hand dug up my basement foundation to waterproof it with your Neptune product did a great job.

The team were: Jorge P., Anthony G., J. do Castro., Jorge M., and the team lead was Thomas S. Thomas was a wealth of knowledge and answered all my questions.

Jamie, my project manager, was also readily available in the office to respond to my requests.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Rhonda helped facilitate a warranty…

Rhonda helped facilitate a warranty transfer and made the entire process smooth and painless. She was upbeat and cheerful and a fabulous face of the company! It was a pleasure dealing with her. Very knowledgeable and helpful.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Free Estimate for Leveling

I met with Marcos Rivera to discuss problems with my patio and driveway. I was interested in their new system for lifting those two area. Marcos was so easy to understand, even though it's a technical situation. He mapped everything out on his notepad and explained the whole procedure. He also made recommendations for more water control around my property. Marcos is definitely an asset to your company.

June 9, 2026
Unprompted review
Rated 4 out of 5 stars

I learned a lot

I learned a lot. But he did not tell me that they would have to dig up the floor or if he did I sure don’t remember that , but they were very professional hard-working and I would definitely tell people to use your services.

April 24, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look