The customer service I recieved at Richer sounds Brighton was amazing. Charlie was informative and extremely helpful. He gave advice and explained the product very clearly. Whenever I have pho... See more
Company replied
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The customer service I recieved at Richer sounds Brighton was amazing. Charlie was informative and extremely helpful. He gave advice and explained the product very clearly. Whenever I have pho... See more
Company replied
Overall, a very good experience. Charlie talked me through the best options in replacing my aging Sony Bravia TV. The picture on my new Bravia 7 II is simply stunning. Many thanks, Charlie 👍🏻
Company replied
Jay answered my query really quickly with helpful advice and even including photographs so that I could understand. The connecting cable I needed was ready for me to collect that day with clear instru... See more
Company replied
The Staff at Brighton were very helpful and professional. Special mention goes to Nik making sure I was satisfied with my purchases. I now have a fantastic TV and Sonos sound system.
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
54 London Road, BN1 4JE, Bridhton, United Kingdom
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I always use Richer Sounds not only for the professional and friendly staff but for the 6 year warranty.
My wife picked up the TV and it was brought to her car.
They are also very competitive with their prices.

Reply from Richer Sounds - Brighton
Brilliant company. Based on past experience I would not go to anyone else for TV’s as the quality of service and warranty cover is unbeatable. Process spot on and staff are great to deal with.

Reply from Richer Sounds - Brighton
Great service as usual. An initial problem was solved quickly and I was kept informed at all times on the progress of my order. When I picked up my new CD player it was ready immediately and I was served by a very personable assistant. Thank you from a very satisfied customer.

Reply from Richer Sounds - Brighton
Very polite and helpful staff. Good product knowledge. Would definitely purchase from them again in the future. Great retailer gurantee.

Reply from Richer Sounds - Brighton
Advice, knowledge and approachable, best TV Audio shop by miles

Reply from Richer Sounds - Brighton
I got some lovely speakers for my wife’s turntables. The staff were really helpful, not pushy at all, and they helped us make a great decision. Very happy with speakers, amazing sound, they look awesome, and they look they have been built to last, totally worth the money!

Reply from Richer Sounds - Brighton
Very friendly helpful staff answered my telephone call, reserving my item for collection, on arrival at the store, the manager assisted me with the purchase. A top quality store and service, thank you very much.

Reply from Richer Sounds - Brighton
Very professional and helpful happy to help thank you

Reply from Richer Sounds - Brighton

Reply from Richer Sounds - Brighton
Brilliant service by Richer Sounds as ever - this time Rosie at Brighton. Also price matched a silly price advertised elsewhere and beat it by £10. I wouldn’t go anywhere else for AV equipment!

Reply from Richer Sounds - Brighton
Very polite staff in your Brighton shop, friendly, knowledgeable, unfortunately, the delivery company weren't very good at all!

Reply from Richer Sounds - Brighton
Neil, was helpful and provided the information via required to make my purchase

Reply from Richer Sounds - Brighton
I intended to buy a blue tooth receiver. However, I wad asked for details of my intended use of the product. Based on my answers I was advised to buy a Wi-Fi streamer. The recommended product is excellent and fits my needs perfectly. The richer sounds team were amazing. Thank you so much.

Reply from Richer Sounds - Brighton
Very happy with CS, we always go straight to Richer sounds whenever we need to purchase any entertainment equipment, price point and choice always excellent and after sales service is as good

Reply from Richer Sounds - Brighton
Excellent info and advice from Nick in store, gave us a good recommendation, and we are thrilled with our purchase

Reply from Richer Sounds - Brighton
As usual, RS B’ton represents the best AV retail customer experience around. Their professionalism, expert knowledge and advice, and tremendous patience are the best… bar none! Thank you.

Reply from Richer Sounds - Brighton
Box arrived a day before it was due to arrive .. Unpacked and set the box to play. In less than 1 hour it was up and running. Picture quality better than Freeview on my 5year old set. Lots of Apps and Live TV to watch. Well worth the money. Buy.

Reply from Richer Sounds - Brighton
Charlie in Brighton gave us lots of useful advice and suggestions, even as we changed our parameters. We were on a tight budget and he helped get the most for our money by checking with other stores and finding us a great deal. Next day delivery also really helped us out.

Reply from Richer Sounds - Brighton
The transaction was easy - including the price match. I would commend Jay (at Brighton) for his promptness and efficiency sorting my purchase.

Reply from Richer Sounds - Brighton
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